Customer Success Associate Internships
Customer success associate internships give university students, recent graduates, and early-career switchers hands-on project experience, mentorship from working customer success professionals, and, at many employers, a path toward a full-time offer. Openings are concentrated across Technology & Software, with SAP, Deltek, and Oracle among the employers posting roles now.
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Showing 5 of 21+ Customer Success Associate Internships
Own Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.
Intern - Customer Success & Services Intern
Morrisville, North Carolina, United States; New York, New York, United States; San Jose, California, United States; Vienna, Virginia, United StatesJob Summary
NetApp is the intelligent data infrastructure company, helping organizations unlock the best of data and AI. Our Customer Success and Services teams work closely with customers, partners, and internal stakeholders to maximize value, drive adoption, improve customer outcomes, and deliver exceptional experiences throughout the customer lifecycle. As a Customer Success & Services Intern, you'll contribute to strategic projects focused on customer enablement, service innovation, operational excellence, AI adoption, process improvement, and business growth. You'll gain hands-on experience working with cross-functional teams while helping develop solutions that improve both customer and employee experiences. We invest heavily in new talent because fresh perspectives help us innovate and elevate what’s possible. As an intern, you’ll be encouraged to bring forward new ideas, take ownership of meaningful work, and drive results alongside a team that succeeds together. You’ll be challenged to grow beyond your comfort zone while receiving the mentorship, resources, and feedback you need to learn and make an impact.
What You'll Do
As a Customer Success & Services Intern, you may have the opportunity to:
- Support customer success, professional services, support, and services portfolio initiatives.
- Develop training, enablement, and communication materials that help accelerate knowledge sharing and adoption.
- Conduct research and analysis to identify trends, opportunities, and areas for operational improvement.
- Create presentations, dashboards, reports, and executive-ready business updates.
- Assist with project management activities, including tracking milestones, deliverables, and stakeholder communications.
- Evaluate processes and identify opportunities to improve efficiency through automation, AI, and scalable workflows.
- Support content development for internal teams, customers, partners, and sales organizations.
- Analyze service performance metrics and recommend improvements that enhance customer outcomes.
Example Projects
Interns may work on projects such as:
- Creating AI-generated training content and enablement materials that support employee learning and technology adoption.
- Developing educational resources, videos, job aids, and communications that improve customer or employee experiences.
- Conducting competitive research and market analysis to identify trends and opportunities within the technology services landscape.
- Building dashboards, reports, and business reviews that provide visibility into customer success and service performance metrics.
- Documenting business processes, workflows, and operating models to improve consistency and scalability.
- Identifying opportunities to leverage AI and automation to streamline operational processes and improve business outcomes.
- Supporting strategic programs through project management, stakeholder engagement, reporting, and process optimization.
Additional Details
Job Posting Information: This is a pipeline position that will be opened on a recurring basis and used to fill opportunities aligned with the required skill sets. All resumes will be carefully reviewed; however, because hiring timelines may vary by team, there may be a delay in our response.
Program Dates: This is a 10 to 12-week internship, with anticipated start dates in May or June 2027. Recruiting will continue as individual teams identify candidates whose skills and interests align with their opportunities.
What You'll Bring
- Must be enrolled in an educational or professional program through Summer 2027 or later, with an anticipated graduation date within 12 to 24 months following completion of the internship.
- Pursuing a bachelor’s or master’s degree in Business, Communications, Customer Experience, Marketing, Information Systems, Data Analytics, Computer Science, Engineering, or a related field.
- Strong communication, analytical, and problem-solving skills, with the ability to turn information into clear insights and recommendations.
- Ability to stay organized, take initiative, and collaborate effectively in a fast-paced environment.
- Working knowledge of Microsoft Excel and PowerPoint.
- Interest in customer success, technical support, professional services, operations, enablement, or service delivery.
- Curiosity about emerging technologies, including AI, automation, data visualization, and digital tools, and how they can improve the customer experience.
- Experience gained through coursework, projects, internships, employment, student organizations, athletics, or community involvement is welcomed.
Compensation:
Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
Own Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.
Intern - Customer Success & Services Intern
Morrisville, North Carolina, United States; New York, New York, United States; San Jose, California, United States; Vienna, Virginia, United StatesJob Summary
NetApp is the intelligent data infrastructure company, helping organizations unlock the best of data and AI. Our Customer Success and Services teams work closely with customers, partners, and internal stakeholders to maximize value, drive adoption, improve customer outcomes, and deliver exceptional experiences throughout the customer lifecycle. As a Customer Success & Services Intern, you'll contribute to strategic projects focused on customer enablement, service innovation, operational excellence, AI adoption, process improvement, and business growth. You'll gain hands-on experience working with cross-functional teams while helping develop solutions that improve both customer and employee experiences. We invest heavily in new talent because fresh perspectives help us innovate and elevate what’s possible. As an intern, you’ll be encouraged to bring forward new ideas, take ownership of meaningful work, and drive results alongside a team that succeeds together. You’ll be challenged to grow beyond your comfort zone while receiving the mentorship, resources, and feedback you need to learn and make an impact.
What You'll Do
As a Customer Success & Services Intern, you may have the opportunity to:
- Support customer success, professional services, support, and services portfolio initiatives.
- Develop training, enablement, and communication materials that help accelerate knowledge sharing and adoption.
- Conduct research and analysis to identify trends, opportunities, and areas for operational improvement.
- Create presentations, dashboards, reports, and executive-ready business updates.
- Assist with project management activities, including tracking milestones, deliverables, and stakeholder communications.
- Evaluate processes and identify opportunities to improve efficiency through automation, AI, and scalable workflows.
- Support content development for internal teams, customers, partners, and sales organizations.
- Analyze service performance metrics and recommend improvements that enhance customer outcomes.
Example Projects
Interns may work on projects such as:
- Creating AI-generated training content and enablement materials that support employee learning and technology adoption.
- Developing educational resources, videos, job aids, and communications that improve customer or employee experiences.
- Conducting competitive research and market analysis to identify trends and opportunities within the technology services landscape.
- Building dashboards, reports, and business reviews that provide visibility into customer success and service performance metrics.
- Documenting business processes, workflows, and operating models to improve consistency and scalability.
- Identifying opportunities to leverage AI and automation to streamline operational processes and improve business outcomes.
- Supporting strategic programs through project management, stakeholder engagement, reporting, and process optimization.
Additional Details
Job Posting Information: This is a pipeline position that will be opened on a recurring basis and used to fill opportunities aligned with the required skill sets. All resumes will be carefully reviewed; however, because hiring timelines may vary by team, there may be a delay in our response.
Program Dates: This is a 10 to 12-week internship, with anticipated start dates in May or June 2027. Recruiting will continue as individual teams identify candidates whose skills and interests align with their opportunities.
What You'll Bring
- Must be enrolled in an educational or professional program through Summer 2027 or later, with an anticipated graduation date within 12 to 24 months following completion of the internship.
- Pursuing a bachelor’s or master’s degree in Business, Communications, Customer Experience, Marketing, Information Systems, Data Analytics, Computer Science, Engineering, or a related field.
- Strong communication, analytical, and problem-solving skills, with the ability to turn information into clear insights and recommendations.
- Ability to stay organized, take initiative, and collaborate effectively in a fast-paced environment.
- Working knowledge of Microsoft Excel and PowerPoint.
- Interest in customer success, technical support, professional services, operations, enablement, or service delivery.
- Curiosity about emerging technologies, including AI, automation, data visualization, and digital tools, and how they can improve the customer experience.
- Experience gained through coursework, projects, internships, employment, student organizations, athletics, or community involvement is welcomed.
Compensation:
Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
Customer Success Associate Internship Market
Who's Hiring
Top Industries Hiring
- Technology & Software
Tips for Your Customer Success Associate Internship Search
Apply earlier than you think necessary
Large employers close summer intern cohorts the fall before the program starts, often months ahead of when most students begin searching. Smaller companies and co-op programs post closer to start dates. Check listings in September and October for the following summer, and revisit throughout the year for rolling openings.
Build a project portfolio before you apply
Customer success associate intern hiring teams expect limited work history, so give them something concrete to assess instead. Document two or three projects showing how you resolved a customer issue, mapped an onboarding flow, or analyzed account data, noting the tools used and linking to any deliverable you can share publicly.
Work your campus network alongside direct applications
Campus career fairs surface structured intern programs tied to your university, and professors or career center staff often know which employers recruit from your school before roles post publicly. Apply directly to companies running smaller cohorts at the same time, since combining both channels widens the pool you can realistically reach.
Practice your customer success interview format out loud
Customer success associate intern screens typically include behavioral questions and scenario-based cases, such as how you'd handle an at-risk account or walk a customer through a product issue. Practice answering out loud and explaining your reasoning step by step, since interviewers weigh how you think through a situation as much as the final answer.
Target structured intern programs built for newcomers
Many larger companies run cohort or rotational intern programs designed to train people entering customer success for the first time. These programs recruit early, fill fast, and often include dedicated mentorship and project tracks. Identify the ones aligned with your target companies and apply in the first wave of their cycle.
Set your work-type filter before you start
On-site roles are 17% of the customer success associate internships listed here. Decide what you can commit to before you start reviewing listings, then filter by location and work type so you're not spending time on roles that don't fit your situation.
Customer Success Associate Internships: Frequently Asked Questions
How do I get a customer success associate internship?
Lead with coursework and personal projects rather than work history, since hiring teams expect limited experience at the intern level. Build a case study or documented project portfolio showing how you resolved a customer problem or improved a process, so recruiters have something concrete to assess. Apply directly to companies and attend campus career fairs, where recruiters often move faster for students they meet in person.
Can a customer success associate internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. What actually drives it is consistent performance on real work, available headcount on the team, and clear communication about your interest before the return-offer window closes. Position yourself by treating every project like a full-time deliverable, without counting on a standing offer at the end.
When should I apply for customer success associate internships?
Earlier than most candidates expect. Large employers recruit summer interns the preceding fall, often closing cohorts before spring semester begins. Smaller companies and co-op programs post closer to start dates, so openings appear year-round. Checking listings regularly rather than waiting for a single seasonal push gives you the widest window to apply.
Are customer success associate internships paid?
Most professional customer success associate internships in the United States are paid. Compensation varies by company size, industry, and location, so there's no single standard. Listings display pay where the employer discloses it, giving you a direct way to compare offers without relying on third-party estimates.
What should a customer success associate internship resume include?
Lead with two or three complete, documented projects rather than work history. For customer success associate candidates, that means case studies showing how you handled a customer scenario, process improvement write-ups, or CRM and data analysis samples with the tools used and where to view the work. Add relevant coursework, keep the whole document to one page, and put the most recent projects first.
Are there remote customer success associate internships?
Yes. Remote and hybrid roles make up 83% of the customer success associate internship listings here, with the rest on-site. Remote cohorts fill fast because they draw applicants from outside the local market, so apply early and filter by work type to see them before they close.
Can international students get customer success associate internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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