Entry Level Customer Success Operations Jobs
New grad customer success operations jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or a portfolio of process improvements can matter more than a long resume. Most openings are on-site, remote, and hybrid roles across Technology & Software, Consulting & Professional Services, and Electronics & Hardware, with employers like ALTO USA, Armis, and GitLab hiring at this level now.
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Showing 5 of 79+ Entry Level Customer Success Operations jobs
Job Title: 客服 Customer Success Specialist
Location: 线上办公
Job type: 全职合同工
Pay Range: $20-25/小时 + 提成
中文（普通话）听说读写流利，具备良好的英文沟通能力
为什么选择我们？
✅ 全程居家办公，全国可申请，不限城市
✅ 服务绩效优秀者收入更高
✅ 好未来（学而思）国际教育团队，业务持续增长，大厂机会，岗位长期稳定
✅ 完善培训体系，快速上手，有成长与晋升机会
本岗位为售后服务岗位，服务对象为已报名学生及家长，不涉及陌生电话销售或地推。
岗位职责:
- 服务：负责已报名学生及家长的日常服务，及时回复咨询，解决学习过程中的问题，为家长提供专业支持。
- 跟进：跟进学生学习情况和家长需求，协助处理课程安排、调课、请假等学习支持工作，保障学习体验。
- 客诉：妥善处理家长反馈及客诉问题，耐心沟通、协调相关团队推动问题解决，维护良好的客户关系。
- 协作：记录并整理用户反馈，与教学、运营团队紧密协作，持续优化服务流程和用户体验。
任职要求：
- 本科及以上学历，普通话表达流畅，具备优秀的英语听说读写能力，能够熟练使用英语进行口头及书面沟通，处理英文邮件、文档及客户咨询。
- 有客服、班主任、教务、学习服务等相关经验者优先，有教育行业经验更佳。
- 具备良好的沟通能力、服务意识和责任心，能够耐心处理家长咨询及客诉问题
工作时间:
- 每周工作5天，共40小时（轮休），需配合周末及法定节假日排班。
薪资福利：
1、$20-25/小时 + 提成
2、提供培训与晋升机会
3、劳务合同每年续签，表现优秀者在续约时有涨薪或转正机会
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job Title: 客服 Customer Success Specialist
Location: 线上办公
Job type: 全职合同工
Pay Range: $20-25/小时 + 提成
中文（普通话）听说读写流利，具备良好的英文沟通能力
为什么选择我们？
✅ 全程居家办公，全国可申请，不限城市
✅ 服务绩效优秀者收入更高
✅ 好未来（学而思）国际教育团队，业务持续增长，大厂机会，岗位长期稳定
✅ 完善培训体系，快速上手，有成长与晋升机会
本岗位为售后服务岗位，服务对象为已报名学生及家长，不涉及陌生电话销售或地推。
岗位职责:
- 服务：负责已报名学生及家长的日常服务，及时回复咨询，解决学习过程中的问题，为家长提供专业支持。
- 跟进：跟进学生学习情况和家长需求，协助处理课程安排、调课、请假等学习支持工作，保障学习体验。
- 客诉：妥善处理家长反馈及客诉问题，耐心沟通、协调相关团队推动问题解决，维护良好的客户关系。
- 协作：记录并整理用户反馈，与教学、运营团队紧密协作，持续优化服务流程和用户体验。
任职要求：
- 本科及以上学历，普通话表达流畅，具备优秀的英语听说读写能力，能够熟练使用英语进行口头及书面沟通，处理英文邮件、文档及客户咨询。
- 有客服、班主任、教务、学习服务等相关经验者优先，有教育行业经验更佳。
- 具备良好的沟通能力、服务意识和责任心，能够耐心处理家长咨询及客诉问题
工作时间:
- 每周工作5天，共40小时（轮休），需配合周末及法定节假日排班。
薪资福利：
1、$20-25/小时 + 提成
2、提供培训与晋升机会
3、劳务合同每年续签，表现优秀者在续约时有涨薪或转正机会
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
See All 79 Entry Level Customer Success Operations Jobs
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Find JobsEntry Level Customer Success Operations Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software34
- Consulting & Professional Services7
- Electronics & Hardware3
- Non-Profit & Social Services3
- Education2
Entry Level Customer Success Operations Jobs: Frequently Asked Questions
How do I get an entry level customer success operations job?
Employers hiring at this level look for candidates who understand CRM tools, can analyze customer data, and communicate clearly across teams. Internship experience in customer success, sales operations, or business operations gives you a real edge. Highlighting familiarity with tools like Salesforce or HubSpot, along with examples of process improvements or customer-facing projects, signals readiness for the role even without years of formal experience.
Which companies hire entry level customer success operations specialists?
Companies hiring entry level customer success operations specialists right now include ALTO USA, Armis, and GitLab, based on current listings on Migrate Mate as of August 2026. A mix of fast-growing SaaS companies, enterprise technology firms, and B2B service providers tend to hire at this level as they scale their customer teams.
Are there remote entry level customer success operations jobs?
Yes, though availability varies by employer and role type. About 52% of entry level customer success operations openings are remote or hybrid as of August 2026, making this a field where location flexibility is accessible for new candidates. Hybrid roles are particularly common at mid-size technology and software companies that want team collaboration without requiring full on-site presence.
Are these new grad customer success operations jobs?
Yes, many of these listings are new grad and junior roles that welcome recent graduates with little or no prior professional experience. A new-grad-friendly posting typically welcomes zero to two years of experience, accepts internships or coursework as a substitute, and emphasizes learning on the job. If a listing mentions a degree plus entry-level experience or highlights training and mentorship, it is designed for candidates at the start of their careers.
Which industries hire the most entry level customer success operations specialists?
Entry Level customer success operations roles concentrate in Technology & Software, Consulting & Professional Services, and Electronics & Hardware, based on current listings on Migrate Mate as of August 2026. These sectors drive hiring at this level because they rely on recurring customer relationships, subscription models, and data-driven retention strategies that require dedicated operations support even at the earliest career stages.