Entry Level Customer Success Operations Jobs
New grad customer success operations jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or a portfolio of process improvements can matter more than a long resume. Most openings are on-site, remote, and hybrid roles across Technology & Software, Consulting & Professional Services, and Retail, with employers like ALTO USA, GitLab, and JetBrains hiring at this level now.
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Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed by Insight Partners, we're building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by culture and disciplined execution, humility, and curiosity - where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you'll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. Our companies are not the largest or flashiest, but they are among the best-run software businesses creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations.
About this role
Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today’s complex global markets with clarity and confidence. Backed by Insight Partners, we’re building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by a culture of disciplined execution, humility, and curiosity — where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you’ll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. Our companies are not the largest or flashiest, but they are among the best-run software businesses, creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations. The Senior Customer Success Manager is responsible for developing strong relationships with customers by serving as a trusted advisor and advocate for the highest tier customers who require the highest levels of engagement and business acumen. The position will proactively engage with customers to ensure they realize value from products and solutions, leading to both revenue retention and new revenue opportunities and growth. Critical to this role is connecting customers and cross-functional internal teams, ensuring the timely and successful delivery of solutions according to customer needs and improving the entire customer experience.
Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed by Insight Partners, we're building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by culture and disciplined execution, humility, and curiosity - where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you'll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. Our companies are not the largest or flashiest, but they are among the best-run software businesses creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations.
About this role
Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today’s complex global markets with clarity and confidence. Backed by Insight Partners, we’re building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by a culture of disciplined execution, humility, and curiosity — where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you’ll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. Our companies are not the largest or flashiest, but they are among the best-run software businesses, creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations. The Senior Customer Success Manager is responsible for developing strong relationships with customers by serving as a trusted advisor and advocate for the highest tier customers who require the highest levels of engagement and business acumen. The position will proactively engage with customers to ensure they realize value from products and solutions, leading to both revenue retention and new revenue opportunities and growth. Critical to this role is connecting customers and cross-functional internal teams, ensuring the timely and successful delivery of solutions according to customer needs and improving the entire customer experience.
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Who's Hiring
Top Industries Hiring
- Technology & Software35
- Consulting & Professional Services6
- Retail4
- Marketing & Advertising4
- Non-Profit & Social Services4
Entry Level Customer Success Operations Jobs: Frequently Asked Questions
How do I get an entry level customer success operations job?
Employers hiring at this level look for candidates who understand CRM tools, can analyze customer data, and communicate clearly across teams. Internship experience in customer success, sales operations, or business operations gives you a real edge. Highlighting familiarity with tools like Salesforce or HubSpot, along with examples of process improvements or customer-facing projects, signals readiness for the role even without years of formal experience.
Which companies hire entry level customer success operations specialists?
Companies hiring entry level customer success operations specialists right now include ALTO USA, GitLab, and JetBrains, based on current listings on Migrate Mate as of September 2026. A mix of fast-growing SaaS companies, enterprise technology firms, and B2B service providers tend to hire at this level as they scale their customer teams.
Are there remote entry level customer success operations jobs?
Yes, though availability varies by employer and role type. About 55% of entry level customer success operations openings are remote or hybrid as of September 2026, making this a field where location flexibility is accessible for new candidates. Hybrid roles are particularly common at mid-size technology and software companies that want team collaboration without requiring full on-site presence.
Are these new grad customer success operations jobs?
Yes, many of these listings are new grad and junior roles that welcome recent graduates with little or no prior professional experience. A new-grad-friendly posting typically welcomes zero to two years of experience, accepts internships or coursework as a substitute, and emphasizes learning on the job. If a listing mentions a degree plus entry-level experience or highlights training and mentorship, it is designed for candidates at the start of their careers.
Which industries hire the most entry level customer success operations specialists?
Entry Level customer success operations roles concentrate in Technology & Software, Consulting & Professional Services, and Retail, based on current listings on Migrate Mate as of September 2026. These sectors drive hiring at this level because they rely on recurring customer relationships, subscription models, and data-driven retention strategies that require dedicated operations support even at the earliest career stages.