Customer Support Engineer Jobs in California
Customer Support Engineer jobs in California are among the most active in the country, concentrated in the technology, cloud services, and enterprise software sectors, with openings ranging from entry-level technical support to senior-level customer success engineering. San Francisco, San Jose, and Los Angeles are the primary hiring hubs, where established companies like Salesforce, Cisco, and Google maintain large customer-facing engineering teams. The most in-demand specialties include API integration support, SaaS platform troubleshooting, and enterprise client onboarding. Find a role that fits below and apply directly.
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Showing 5 of 11+ Customer Support Engineer jobs
ESSENTIAL FUNCTIONS:
- Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
- Able to precisely follow layout drawings and blue prints used in the installation of equipment.
- Complete status (service) reports on a daily basis and expense reports on a weekly basis.
- The ability to communicate in the English language.
- Excellent customer relations and follow through.
- Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
- Operation, applications, software, and part programming capabilities, and customer training of such.
- Use of Amada applications software used in line control and part programming.
- Regular travel within assigned territories.
- Ability to lift up to 50 lbs.
NON-ESSENTIAL FUNCTIONS:
- The ability to communicate in the Spanish language.
REPORTING RELATIONSHIP:
- Reports to Regional Service Manager
SUBORDINATE STAFF:
- None
KNOWLEDGE:
- A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.
SKILLS:
- Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
- Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
- Working knowledge of computers and Windows OS.
- Ability to read and interpret mechanical and electrical drawings.
- Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.
TRAVEL:
- Routine travel within assigned territories with occasional over night stays.
- Territory: San Jose, CA
PAY RATE: $30.00 /HR
BENEFITS:
- Major Medical and Hospitalization
- Pharmacy
- Dental
- Vision
- 401(k) Plan
- Profit Sharing
- Life Insurance
- Long-Term Disability
- 12 Paid Holidays
- Travel Accommodations
- Travel/Milage Pay
- $200 Work Boot Voucher
- Uniform, laptop, cellphone, toolbox provided
WORKING CONDITIONS:
LIFTING: Average Weight: 50 lb. Frequency: Daily
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
ESSENTIAL FUNCTIONS:
- Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
- Able to precisely follow layout drawings and blue prints used in the installation of equipment.
- Complete status (service) reports on a daily basis and expense reports on a weekly basis.
- The ability to communicate in the English language.
- Excellent customer relations and follow through.
- Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
- Operation, applications, software, and part programming capabilities, and customer training of such.
- Use of Amada applications software used in line control and part programming.
- Regular travel within assigned territories.
- Ability to lift up to 50 lbs.
NON-ESSENTIAL FUNCTIONS:
- The ability to communicate in the Spanish language.
REPORTING RELATIONSHIP:
- Reports to Regional Service Manager
SUBORDINATE STAFF:
- None
KNOWLEDGE:
- A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.
SKILLS:
- Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
- Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
- Working knowledge of computers and Windows OS.
- Ability to read and interpret mechanical and electrical drawings.
- Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.
TRAVEL:
- Routine travel within assigned territories with occasional over night stays.
- Territory: San Jose, CA
PAY RATE: $30.00 /HR
BENEFITS:
- Major Medical and Hospitalization
- Pharmacy
- Dental
- Vision
- 401(k) Plan
- Profit Sharing
- Life Insurance
- Long-Term Disability
- 12 Paid Holidays
- Travel Accommodations
- Travel/Milage Pay
- $200 Work Boot Voucher
- Uniform, laptop, cellphone, toolbox provided
WORKING CONDITIONS:
LIFTING: Average Weight: 50 lb. Frequency: Daily
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 11 Customer Support Engineer Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find JobsCustomer Support Engineer Jobs by City in California
Where California roles are concentrated, by current openings.
Customer Support Engineer Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What California Employers Look For
The qualifications that appear most often in customer support engineer jobs across California.
- Bachelor's degree in computer science, information technology, or a related technical field
- Hands-on experience troubleshooting SaaS products, APIs, or cloud-based enterprise software
- Proficiency in SQL, Python, or scripting languages used for diagnostic and support tasks
- Strong written and verbal communication skills for technical and non-technical audiences
- Experience working with CRM or ticketing systems such as Salesforce, Zendesk, or Jira
- Ability to manage multiple high-priority customer issues simultaneously in a fast-paced environment
Customer Support Engineer Jobs in California: Frequently Asked Questions
How do you become a customer support engineer in California?
Most California employers expect a bachelor's degree in computer science, information technology, or engineering, though some accept equivalent technical experience in lieu of a degree. There is no state-issued license required for customer support engineers in California. Candidates who build hands-on experience with cloud platforms, APIs, or enterprise software, and earn vendor certifications such as those from Salesforce, AWS, or Google Cloud, are consistently competitive in the California market.
How much do customer support engineers make in California?
Customer support engineers in California earn a median of about $79,570 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $52,270 for the lowest 10% to over $122,750 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire customer support engineers in California?
Employers hiring customer support engineers in California right now include Fivetran, vapi, and AMADA, based on current listings on Migrate Mate as of September 2026. California's density of enterprise software and cloud technology headquarters means the state consistently produces more customer support engineering openings than most other markets nationwide.
Which California cities have the most customer support engineer jobs?
Oakland, San Francisco, and Concord have the most customer support engineer openings in California. The San Francisco Bay Area and San Jose concentrations reflect the headquarters presence of major SaaS and cloud technology companies, while Los Angeles hiring is driven by a growing enterprise technology sector and media-adjacent software firms that require dedicated customer engineering teams.
Are there remote customer support engineer jobs in California?
Yes, and more than most fields. About 57% of customer support engineer openings tied to California are remote or hybrid as of September 2026, reflecting how naturally the role translates to distributed work. The portions of the job most commonly done remotely include asynchronous ticket resolution, API troubleshooting, and client onboarding calls, while on-site work tends to be limited to enterprise accounts with specific security or compliance requirements.
How can I get hired as a customer support engineer in California with little or no experience?
The most realistic entry path is moving from a technical support specialist or IT helpdesk role into a customer support engineer position as you build product-specific knowledge. Large California technology employers such as Salesforce and Cisco run associate or rotational programs that accept candidates without direct experience. Building a portfolio of resolved technical issues, earning a relevant vendor certification, and targeting companies with structured onboarding for new graduates strengthens a California application considerably.
Where can I find and apply to customer support engineer jobs in California?
You can find and apply to customer support engineer jobs in California on Migrate Mate, which lists current openings across the state. Find roles that fit your experience and location, then apply directly to each employer through the listing.
See All 11 Customer Support Engineer Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
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