Customer Support Engineer Jobs in Mississippi

Outside Sales Engineer

SUMMARY

Throughout our 20-year history, we have worked hard to make CIS Industries an enjoyable and rewarding place to work. In addition to competitive salaries, comprehensive benefits, and tangible career growth, our people enjoy stability and loyalty envied in the industry. With an average employee tenure of 10+ years, our culture encourages people to maximize their skills and potential. Our company culture is professional, yet relaxed; we understand that going to work every day should be a gift, not a burden. Join our growing team today!

POSITION PURPOSE

The Air Products Outside Sales Engineers primary responsibility is to sell Commercial Air Distribution Equipment. This position will drive the business unit forward by working with customers to find optimal HVAC solutions for design build, plan and specification jobs in a timely, profitable, and responsive manner. Position available in Jackson, MS.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties or tasks may be assigned as required. Management may modify, change, or add to the duties of this description at any time without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential duties and responsibilities include the following:

• Under supervision, manage and grow assigned territory or group of accounts consisting of building owners, end-users, engineers, and contractors. May also focus on prospecting directly to new end-users.
• Help ensure assigned contractors are providing appropriate opportunities to CIS Industries.
• Achieve booking and gross margin goals. General annual booking volume guideline is: $2-5M.
• Develop and implement plans to take advantage of all sales opportunities for assigned customers or territory.
• Effectively perform needs assessments and develop sales proposals, estimates, specifications, and presentations.
• Explain and demonstrate the technical aspects of CIS products and equipment.
• Assist engineers in the design, application and selection air distribution products and equipment, including, but not limited to - exhaust fans, air terminal units, ductwork accessories, and GRD’s.
• Review project drawings and specifications for bid preparation, estimating equipment costs and submittals.
• Work with operations, finance, legal, and other inside and outside resources as needed to obtain the sale.
• Follow through on sold projects to ensure satisfactory completion.
• Assist in resolving installation, collections and other customer satisfaction issues as needed.
• Assist customers and potential customers with problems involving the use of company products and services and recommend suitable resolutions accordingly.
• Prepare accurate and thorough sales activity reports, forecast reports, and expense tracking.
• Participate in civic and professional organizations, and sales department meetings, workshops and seminars. Continue to pursue in-depth product and service knowledge and acquire deeper selling, technical and financial skills.
• Stay up-to-date with the latest trends, technologies, and regulations in the building environments industry.
• Share your knowledge and expertise through training programs, workshops, and knowledge sharing sessions to enhance the overall capabilities of the team.

QUALIFICATIONS

• Great attention to detail, and strong organizational skills.
• Strong negotiation and influencing skills.
• Good communication and presentation skills.
• Strong written and verbal skills.
• Ability to work under pressure.
• Strong relationship building skills, customer focused and disciplined.
• Strong needs-based sales skills and a passion for excellence.
• Working knowledge of MS computer applications (Word, Excel) required.
• Experience with NetSuite is a plus.

Benefits:

Benefits include paid vacation, 50% company 401K match program up to 4% of gross pay, Safe Harbor company contribution 3% of your annual salary, a company supplemented health insurance program, plus employer paid life insurance, short- and long-term disability. Dental and Vision options are available.

Salary:

Salary (commensurate with job experience) + commission.