Customer Support Representative Jobs in Georgia

Job Description:

Compensation & Benefits

• Pay: $19.00 – $21.00 per hour
• Incentives: periodic SPIFFs and performance-based incentives throughout the year
• Equipment provided: laptop, docking station, and dual monitors
• Full benefits package, 401(k) with employer match, and a discount on RyderShares

Position Details

• Location: Remote — candidates based anywhere are welcome to apply. Local candidates (Atlanta, GA area) will have the option to complete in-person onboarding and training at the service center, which is the preferred approach when possible.
• Schedule: Standard business hours, Monday through Friday
• Work style: Primarily email-based (~70% email, ~20% Microsoft Teams/video, ~10% phone). A strong digital communicator will thrive here.

JOIN A TEAM THAT ACTUALLY HAS YOUR BACK.

This isn’t just a job — it’s a seat on a tight-knit, highly collaborative team of ten where everyone covers for each other, works in shared files daily, and shows up for one another like family. The team culture is open, communicative, and genuinely supportive. If you’re detail-oriented, great with people, and thrive in a fast-moving environment where there’s always something to do, you’ll fit right in.

As an Inside Vehicle Sales Representative, you’ll be the backbone of the Inside Sales operation — managing the sales process from start to finish, supporting customers through their buying experience, and keeping everything compliant, accurate, and moving.

Why Ryder?

Ryder isn’t just a great place to grow your career, it’s a company that has been recognized time and again for excellence, integrity and its commitment to people:

• One of the Most Trustworthy Companies in America — Newsweek
• America’s Best Large Employers — Forbes
• World’s Most Admired Companies — Fortune Magazine
• Top Company for Women to Work for in Transportation — Women in Trucking
• Overdrive Award — General Motors
• Food Logistics’ Top 3PL Award — SDC EXEC
• Reader’s Choice Excellence Awards — Inbound Logistics
• Top Women to Watch in Transportation
• Supplier Environmental Excellence Award — Verizon

Job Summary

The Inside Vehicle Sales Representative serves as frontline support for the Inside Sales Vehicle Sales Manager. You will collaborate across Sales, Marketing, Operations and Asset Management to make the customer buying experience as smooth and efficient as possible. This role is equal parts administrative precision and customer engagement — the job is never the same twice, and there’s always something to do.

What You’ll Do

Sales Administration & Processing

Manage the end-to-end sales process including titling, licensing and legal sale documents. Maintain cash logs, collect funds accurately and timely, and ensure all mandatory compliance requirements are met (Sarbanes-Oxley, Safety STAR Program and related initiatives). Work closely with the Inside Sales Vehicle Sales Manager to keep sales processing efficient and on schedule. Maintain vehicle sales compliance with local, state, federal and other regulatory agencies.

Customer Experience

Work directly with prospective and established customers to gather all applicable information needed to reduce processing time and enhance their overall experience. Communicate proactively via email and phone to build and expand customer relationships. Bring energy, organization and genuine care to every interaction.

Sales & Marketing Support

Structure all ancillary products (Finance and Extended Warranty) to meet customer needs and fulfill Ryder’s expectations. Support the Inside Vehicle Sales Manager in maximizing sales time by streamlining support activities and improving current processes.

Team Collaboration

This team works in a live, shared file environment — when someone is out, others step in and cover seamlessly. You’ll need to be comfortable working collaboratively in real time, maintaining file accuracy and communicating clearly with teammates throughout the day.

Additional Responsibilities

• Maximize sales time by providing responsive, accurate sales support to the Inside Vehicle Sales Manager
• Ensure Sarbanes-Oxley compliance across all required areas
• Streamline and improve sales processing activities on an ongoing basis
• Perform other duties as assigned

What We’re Looking For

We hire for aptitude, attitude and attention to detail. Backgrounds in medical/pharmacy, food service or any role requiring precision and customer focus tend to translate well here. The right person is organized, personable, tech-comfortable and ready to be a real contributor on a close team.

• Detail orientation is non-negotiable — this role touches compliance documents, legal sale paperwork and live shared files where accuracy matters
• Strong written communication skills; the majority of this role is email-based
• Comfortable with basic computer skills: keyboard shortcuts, file management, basic Excel navigation and collaborative spreadsheet work
• Customer service experience — any industry considered
• Ability to work independently and as a fully contributing team member
• High energy, self-motivated and capable of managing multiple tasks simultaneously
• Personable and team-oriented; the team is communicative and collaborative by nature, and culture fit matters here

Qualifications

• H.S. diploma/GED required
• One (1) year or more in Sales/administrative support required

DOT Regulated: No

Job Category: Sales Support

Our Culture & Commitment:

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Hourly

Minimum Pay Range:

19.00

Maximum Pay Range:

21.00

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.