Entry Level Delivery Associate Jobs
New grad delivery associate jobs welcome recent graduates and entry level candidates with zero to two years of experience, where reliability, a valid driver's license, and any hands-on logistics or customer service background can give you a real edge over a longer resume. Most openings are on-site roles across Technology & Software, with employers like Amazon and Bamboo Health hiring at this level now.
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DESCRIPTION
At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to work with smart, passionate people who are building new products and services every day on behalf of our customers.
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.
Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
- Communicating with customers directly in-person, in addition to communicating via phone and email
- Empathizing with and prioritizing customer needs
- Upholding company values and respecting every customer
- Resolving issues and setting appropriate expectations with customers
- Clearly understanding and responding appropriately to the issues that customers present
- Consistently composing grammatically correct, concise, and accurate written responses to customer issues
- Approaching problems logically and with good judgment to ensure the appropriate customer outcome
- Making quick and effective decisions on behalf of the customer
- Working a flexible Full-Time (40+ hours per week) schedule
Performing the following tasks, with or without reasonable accommodation:
- Carry, lift, push and pull up to 49 pounds
- Frequently push, pull, squat, bend and reach
- Stand and walk during shifts lasting up to 12 hours
- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
- Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.
Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.
About the team
Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.
BASIC QUALIFICATIONS
- High school or equivalent
- Experience in Customer Service
- Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)
- Experience prioritizing and managing time effectively in dynamic environments
- Experience working with computer and web based tools
PREFERRED QUALIFICATIONS
- Bachelor's degree or equivalent
- Experience in understanding performance metrics and developing them to measure progress against key performance indicators
- Experience with written and verbal communication and presentation
- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
LOCATION
USA, FL, Gainesville - 18.65 - 25.96 USD hourly
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Top Industries Hiring
- Technology & Software
Entry Level Delivery Associate Jobs: Frequently Asked Questions
How do I get an entry level delivery associate job?
Entry level delivery associate roles typically look for a valid driver's license, a clean driving record, and the ability to lift packages consistently throughout a shift. At this stage, any experience handling logistics, working in a warehouse, or serving customers directly gives you an edge. Highlighting physical stamina, punctuality, and familiarity with delivery routes or scanning equipment can help your application stand out without years on your resume.
Which companies hire entry level delivery associates?
Companies hiring entry level delivery associates right now include Amazon and Bamboo Health, based on current listings on Migrate Mate as of November 2026. At this level, you'll find openings across national carriers, regional logistics providers, and large retailers that run their own last-mile delivery operations.
Are there remote entry level delivery associate jobs?
Yes, though delivery associate work is primarily on-site by nature. About 13% of entry level delivery associate openings are remote or hybrid as of November 2026, and those positions tend to involve dispatching, route coordination, or customer support functions rather than physical package delivery. Most hands-on driver and courier roles require you to be on the road.
Are these new grad delivery associate jobs?
Yes, many of these postings are new grad and junior roles that explicitly welcome candidates with zero to two years of experience, recent graduates, and even those coming straight out of a certification program or vocational training. A new grad friendly posting typically requires no prior delivery experience, accepts a valid driver's license as the primary qualification, and treats any customer-facing or logistics internship as a genuine plus rather than a requirement.
Which industries hire the most entry level delivery associates?
Entry level delivery associate roles concentrate in Technology & Software, based on current listings on Migrate Mate as of November 2026. Those sectors drive the most hiring at this level because they depend on consistent, high-volume last-mile delivery to meet customer and supply chain demands year-round.