Director Of Client Experience Jobs in Indianapolis, IN
Director Of Client Experience jobs in Indianapolis are concentrated in the Mile Square downtown core, Keystone Crossing, and the North Meridian corridor, with strong demand across healthcare, financial services, and B2B technology. Employers hiring right now include Tesla, Tire Discounters, and Vaco. Find a role that fits below and apply directly.
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Showing 5 of 24+ Director Of Client Experience jobs
Since our founder, Chip Wood, opened the doors to the first Tire Discounters over 40 years ago, we have been raising the bar in the tire and automotive business. Family-owned and operated to this day, we've separated ourselves by treating customers and their cars with care and respect while focusing on transparency in pricing and providing the highest level of service.
Now nearly 2000 strong, our team members are the best in the business, so we also continue raising the bar as an employer of choice! We separate ourselves by providing a variety of career paths, industry-leading training and development programs, clear advancement tracks, comprehensive benefit plans, and a focus on life balance!
POSITION OVERVIEW
Our Service Managers lead, coach, and motivate the team of Service and Tire Technicians for their store, ensuring the highest quality of service delivery and outstanding customer service!
A CLOSER LOOK UNDER THE HOOD
Service Managers are pivotal to successful day-to-day operations and leadership of each of our locations. Below are the primary responsibilities to help you get a feel for a "day in the life."
- Leads the Service Technician and Tire Technician team, including evaluating performance, providing training, and assisting with hiring, discipline, and termination.
- Monitors and manages the workflow in service bays and keep sales staff informed on wait times.
- Facilitates clear and consistent communication between the shop and customers.
- Ensures every vehicle has been inspected for needed services, appropriate recommendations are given, and customers are satisfied with the services performed.
- Promotes a safe work environment and ensures all safety policies are followed.
- Meets or exceeds Tire Discounters performance standards for quality and speed of service.
- Drives customer satisfaction and continually reinforces that the customer is our highest priority!
- Promotes company culture of cooperation and collaboration among all team members.
- Partners with sales staff as needed to assist customers and help with other tasks.
CAREER TRACK
No "dead-ends" here, as we offer clear paths for advancement for strong performers interested in growing in their career! There are multiple paths to success, but below is just one example of the potential career path for a Service Manager.
Service Manager->General Manager->Regional Manager
COMPENSATION PLAN
Pay: $50,000 - $70,000+ Effective Rate
Our Service Managers have earning potential of $80,000+ annually with base hourly rate, overtime, monthly SPIFFs and monthly bonus opportunities factored in.
WHY CHOOSE TIRE DISCOUNTERS?
We realize the company you chose to work for is a big decision, and you have options. Below are some of the top reasons to consider building your career with us!
- Get In Your Groove- Whether in our stores or our home office, there are a variety of roads to success at Tire Discounters.
- Take the Wheel- As we continue to grow, so will the many career opportunities for our team members.
- Accelerate Growth - We provide outstanding opportunities to build your professional skill set, including fully paid ASE training and a generous tool discount program for Service Technicians.
- Find Alignment- We know solid compensation and benefits programs are vitally important to you and your family.
- Roll Together - At Tire Discounters, you'll roll with the best team in the business, great people who genuinely care and support each other.
COMMITMENT TO DIVERSITY AND INCLUSION
Tire Discounters is fully committed to diversity and inclusion and is proud to be an Equal Opportunity Employer. An individual's race, color, sex, religion, national origin, marital status, sexual orientation, age, disability, veteran status, are never a factor in any employment-related practice or policy, including recruitment, hiring, training, compensation, promotion, and discipline.
THE "NUTS AND BOLTS" NECESSARY FOR SUCCESS
- Previous mechanic experience or experience working in automotive service and repair. (ASE Certifications are preferred but not required) Prior management/supervisory experience
- - effective at coaching, motivating and leading teams.
- Excellent communication and customer service skills.
- Great organization and multi-tasking capabilities.
- Strong work ethic, drive and goal orientation.
- Must have and maintain a valid driver's license
- Availability to work Saturdays.
- Authorized to work in the USA and at least 18 years of age.
- We are focused on safety, but Service Managers should be comfortable with occasional exposure to mechanical hazards and outside weather conditions.
Since our founder, Chip Wood, opened the doors to the first Tire Discounters over 40 years ago, we have been raising the bar in the tire and automotive business. Family-owned and operated to this day, we've separated ourselves by treating customers and their cars with care and respect while focusing on transparency in pricing and providing the highest level of service.
Now nearly 2000 strong, our team members are the best in the business, so we also continue raising the bar as an employer of choice! We separate ourselves by providing a variety of career paths, industry-leading training and development programs, clear advancement tracks, comprehensive benefit plans, and a focus on life balance!
POSITION OVERVIEW
Our Service Managers lead, coach, and motivate the team of Service and Tire Technicians for their store, ensuring the highest quality of service delivery and outstanding customer service!
A CLOSER LOOK UNDER THE HOOD
Service Managers are pivotal to successful day-to-day operations and leadership of each of our locations. Below are the primary responsibilities to help you get a feel for a "day in the life."
- Leads the Service Technician and Tire Technician team, including evaluating performance, providing training, and assisting with hiring, discipline, and termination.
- Monitors and manages the workflow in service bays and keep sales staff informed on wait times.
- Facilitates clear and consistent communication between the shop and customers.
- Ensures every vehicle has been inspected for needed services, appropriate recommendations are given, and customers are satisfied with the services performed.
- Promotes a safe work environment and ensures all safety policies are followed.
- Meets or exceeds Tire Discounters performance standards for quality and speed of service.
- Drives customer satisfaction and continually reinforces that the customer is our highest priority!
- Promotes company culture of cooperation and collaboration among all team members.
- Partners with sales staff as needed to assist customers and help with other tasks.
CAREER TRACK
No "dead-ends" here, as we offer clear paths for advancement for strong performers interested in growing in their career! There are multiple paths to success, but below is just one example of the potential career path for a Service Manager.
Service Manager->General Manager->Regional Manager
COMPENSATION PLAN
Pay: $50,000 - $70,000+ Effective Rate
Our Service Managers have earning potential of $80,000+ annually with base hourly rate, overtime, monthly SPIFFs and monthly bonus opportunities factored in.
WHY CHOOSE TIRE DISCOUNTERS?
We realize the company you chose to work for is a big decision, and you have options. Below are some of the top reasons to consider building your career with us!
- Get In Your Groove- Whether in our stores or our home office, there are a variety of roads to success at Tire Discounters.
- Take the Wheel- As we continue to grow, so will the many career opportunities for our team members.
- Accelerate Growth - We provide outstanding opportunities to build your professional skill set, including fully paid ASE training and a generous tool discount program for Service Technicians.
- Find Alignment- We know solid compensation and benefits programs are vitally important to you and your family.
- Roll Together - At Tire Discounters, you'll roll with the best team in the business, great people who genuinely care and support each other.
COMMITMENT TO DIVERSITY AND INCLUSION
Tire Discounters is fully committed to diversity and inclusion and is proud to be an Equal Opportunity Employer. An individual's race, color, sex, religion, national origin, marital status, sexual orientation, age, disability, veteran status, are never a factor in any employment-related practice or policy, including recruitment, hiring, training, compensation, promotion, and discipline.
THE "NUTS AND BOLTS" NECESSARY FOR SUCCESS
- Previous mechanic experience or experience working in automotive service and repair. (ASE Certifications are preferred but not required) Prior management/supervisory experience
- - effective at coaching, motivating and leading teams.
- Excellent communication and customer service skills.
- Great organization and multi-tasking capabilities.
- Strong work ethic, drive and goal orientation.
- Must have and maintain a valid driver's license
- Availability to work Saturdays.
- Authorized to work in the USA and at least 18 years of age.
- We are focused on safety, but Service Managers should be comfortable with occasional exposure to mechanical hazards and outside weather conditions.
See All 24 Director Of Client Experience Jobs in Indianapolis
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Find JobsDirector Of Client Experience Job Market in Indianapolis
Who's Hiring
Top Industries Hiring
- Education
- Chemicals & Materials
- Staffing & Recruiting
Director Of Client Experience Jobs in Indianapolis: Frequently Asked Questions
How do I get a director of client experience job in Indianapolis?
Focus your search on Indianapolis's dominant hiring sectors: health systems, insurance carriers, and enterprise software firms clustered downtown and along the North Meridian corridor. Candidates who demonstrate measurable retention and NPS improvements stand out in this market. Building relationships through local professional groups and targeting mid-market firms in the Keystone Crossing and Carmel tech communities also gives you a practical edge over remote applicants.
Which companies hire director of client experiences in Indianapolis?
Employers hiring director of client experiences in Indianapolis right now include Tesla, Tire Discounters, and Vaco, based on current listings on Migrate Mate as of July 2026. Indianapolis's mix of regional health networks, insurance headquarters, and growing SaaS companies makes it a consistent market for senior client experience leadership roles.
Are there remote director of client experience jobs in Indianapolis?
Yes, though with limits: director of client experience roles that involve hands-on team leadership or in-person client engagement are typically on-site, while those focused on strategy, data analysis, and program design skew more flexible. About 42% of director of client experience openings tied to Indianapolis are remote or hybrid as of July 2026. Strategy-heavy roles at Indianapolis's insurance and fintech employers tend to offer the most remote flexibility.
How can I get a director of client experience job in Indianapolis with little or no experience?
The most realistic entry path is moving laterally from a client success manager or customer service operations lead role at one of Indianapolis's mid-size health tech or insurance firms, where internal promotions into director-level positions are common. Targeting companies in the Broad Ripple and Fishers corridors that are scaling their customer operations gives you the best shot, since those employers often promote from within rather than hiring exclusively from outside.
Which industries hire the most director of client experiences in Indianapolis?
Most director of client experience openings in Indianapolis sit in Education, Chemicals & Materials, and Staffing & Recruiting, per current listings on Migrate Mate as of July 2026. Indianapolis's status as a regional hub for health systems, insurance carriers, and logistics technology companies drives sustained demand for senior client experience leadership across those sectors.
See All 24 Director Of Client Experience Jobs in Indianapolis
Find roles in Indianapolis that match your experience and apply in just a few clicks.
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