Director Of Client Experience Jobs in Portland, OR

Essential Functions FT Manager

Tax Credit experience 3 propertys

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position.

• Supervise leasing team, maintenance team, and on-site contract workers.
• Ensure employee compliance with the Oregon State Residential Landlord & Tenant Act.
• Ensure buildings are up to government and environmental regulations.
• Review all rental applications for accurate completion, verify income and assets, prepare lease documents, and verify compliance with lease files and other related paperwork.
• Ensure buildings are up to government and environmental regulations.
• Make recommendations for physical repairs, replacements and/or improvements.
• Maintain inventory of all equipment and supplies.
• Schedule on-call personnel and supervise any on-site emergencies that may arise.
• Ensure work assignments are performed in accordance with OSHA standards.
• Make recommendations to improve marketing and leasing programs.
• Maintain accounting records including payroll and overtime, approving invoices for payment, monitoring rent delinquencies, NSF procedures, and evictions.
• Monitor and implement rent increases, utility changes, and HAP contract renewals.
• Assist in annual budget creation and prepare monthly variance reports.
• Respond to resident inquiries, complaints, and concerns promptly.
• Enforce apartment community rules and regulations and provide documentation of disputes or issues.
• Work closely with the assigned resident service coordinator or outside asssistance agencies.
• Ensure compliance with all applicable federal and state agency requirements
• Serve as community representative for all court proceedings including notices and evictions.
• Maintain high occupancy levels.
• Perform other duties as assigned.

Minimum Qualifications Required:

• Experienced and knowledgeable of Conventional
• At least 1+ year’s property/community management experience.
• Previous experience in customer service and administrative tasks.
• Basic bookkeeping and general mathematical principles preferred.
• Proficiency in both verbal and written communication skills.
• Pre-employment background check required.

Job Type: FT M-F

Salary: $25.00 - $27.00 per hour DOE

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Benefits: Pinehurst offers Medical, Dental, Vision, Life, and disabilty through Providence and Principle. Insurance will begin on the first of the month following 60 days of employment for full time employees.

Important items to note – Pinehurst pays medical (Providence Connect), dental, and $10,000 life insurance for employees.

Paid Leave: Employees in Oregon are eligible to apply for paid family, medical, and safe leave (Paid Leave) through Paid Leave Oregon beginning September 3rd 2023 (information and addendum to the handbook is given to sign on day of hire)

Schedule:

• M-F

Pay: $25.00 - $27.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience:

• LIHTC: 1 year (Preferred)
• Property Management: 1 year (Preferred)

Work Location: In person