Director Of Delivery Jobs in Washington

INTRODUCTION

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Employee Success

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

The Agentic Leadership Development team sits at the intersection of talent, technology, and organizational transformation - building the future manager operating model for Salesforce's Human + AI era. As Director, Agentic Learning, you'll lead the enterprise strategy that equips 12,000 leaders to orchestrate work across humans and digital labor, driving capability change that's embedded directly into the flow of work - not sitting in a classroom. This is a hybrid role with three days in office each week.

What You'll Actually Be Doing

- Define and evolve the enterprise strategy for agentic manager capability, shifting from traditional programs to AI-enabled, in-flow leadership development experiences embedded across the full manager lifecycle.
- Own the strategy, design principles, and roadmap for the Agentic Learning ecosystem, partnering across Talent, Product, Design, and Technology to integrate learning, coaching, and guidance into daily workflows.
- Lead change strategy for large-scale manager behavior change globally, helping leaders understand, trust, and apply new Human + AI ways of working to increase capacity and execution speed.
- Define success metrics tied to manager effectiveness, AI adoption, leadership behavior change, and talent outcomes - using data and insights to continuously improve the capability system.

BASIC QUALIFICATIONS

- You have 10+ years leading leadership development, manager transformation, workforce transformation, organizational effectiveness, or learning strategy in large, global organizations.
- You have proven success translating enterprise strategy into scalable capability solutions that improve manager effectiveness and business performance.
- You've designed or integrated AI-enabled learning, coaching, workflow, or talent technologies into a leadership or capability ecosystem.
- You bring strong systems thinking and a product mindset, with the ability to connect talent, technology, organizational design, and business outcomes across a complex, matrixed organization.

PREFERRED QUALIFICATIONS

- You have experience leading enterprise-level change management for AI adoption or workforce reskilling initiatives.
- You have deep familiarity with learning science, workforce transformation research, or future-of-work frameworks.
- You've operated as a bridge between learning strategy and technology or product delivery in a fast-moving environment.
- You bring a track record of executive-level stakeholder influence and simplifying complex ideas into practical leadership behaviors.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $164,000 - $261,500 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.