Senior Level Director of Front Office Jobs
Senior level director of front office jobs place experienced professionals in command of guest experience strategy, operational standards, and the cross-functional teams that deliver them. Roles are concentrated across Technology & Software, Investment & Asset Management, and Consulting & Professional Services, with most positions requiring on-site or hybrid presence, and employers like Goldman Sachs, HDR, and Roblox hiring at this level now.
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Open roles65
Top stateCalifornia
Top employerGoldman Sachs
Top citySan Francisco, CA
Work type57% On-site
Top industryTechnology
Showing 5 of 65+ Senior Level Director of Front Office jobs
BS+I Office Manager
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New 10h ago
ECS Limited
BS+I Office Manager
Roseville, California
New 10h ago
Office & Workplace Experience Manager
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Added 3d ago
TuneCore
Office & Workplace Experience Manager
New York
Added 3d ago
Manager, Central Business Office
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Added 1w ago
Sutter Health
Manager, Central Business Office
Sacramento, California
Added 1w ago
Office Principal
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Added 1w ago
HDR
Office Principal
Omaha, Nebraska
Added 1w ago
Smart Office End User Sales Executive - Central Territory (Remote)
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Added 1w ago
Lenovo
Smart Office End User Sales Executive - Central Territory (Remote)
Morrisville, North Carolina
Added 1w ago
New 10h ago
BS+I Office Manager
ECS Limited·Roseville, California
Job functions:
$175k - $205k/yr
12+ yrs exp.
Master's degree in business administration
Full Time
1,001-5,000 employees
Job Description
What You'll Do:
Responsibilities:
Technical & Project Oversight
Financial & Operational Management
Client & Business Development
Safety, Compliance, & Alignment
The expected pay range for this role and location is $175,000 - $205,000/year. The final agreed-upon compensation will be determined based on specific location and other individual qualifications.
Who We Are:
ECS is an Equal Opportunity Employer. To learn more, click here.
ECS Limited is seeking an experienced leader to manage our Pacific Building Science + Infrastructure office. The Office Manager is responsible for the overall leadership, operational execution, performance, and strategic growth of the branch. This role has full accountability for financial results, operations, staff development, client relationships, safety, and execution of company objectives across all departments, groups, and satellite offices within the branch. The Office Manager leads all staff aligning with company standards, safety expectations, and strategic objectives while demonstrating ECS Core Values.
Responsibilities:
Leadership & People Management
- Provides overall leadership and direction for the branch, including all departments, service lines, and satellite offices
- Provides direct supervision, coaching, mentoring, guidance, and accountability for senior leaders, including Department, Group Managers, and Assistant Branch Manager
- Leads performance management processes, including goal setting, evaluations, coaching, promotions, improvement plans, and succession planning for the office
- Leads recruiting, onboarding, training, and retention efforts for the office
- Leads a collaborative, high-performance culture that emphasizes accountability, professional growth, and employee engagement
- Develops, builds, and leads an effective organizational structure aligned with departmental workload, growth objectives, and service offerings
- Communicates branch, subsidiary, and corporate initiatives to staff and leads their implementation at the local level
- Serves as the primary ambassador of company values and leadership expectations with the branch
Technical & Project Oversight
- Oversees branch-wide operational consistency, ensuring adherence to company procedures, standards, and risk management practices
- Oversees the departments and groups and their ability to properly perform work
- Provides senior technical review and oversight of key deliverables, reports, and complex projects, as appropriate
- Ensures consistent application of quality control, safety practices, and standard-of-care expectations across the branch
- Serves as an operational resource for resolving scheduling conflicts, staffing constraints, and interdepartmental coordination issues
- Maintains awareness of industry standards, codes, and best practices relevant to the office
- Supports the development and improvement of technical practices, training programs, and standardization initiatives for the office
- Directs leadership to align technical practices and resource utilization across offices
- Supports, develops, and leads branch-level standardization, training, and continuous improvement initiatives
Financial & Operational Management
- Oversees the office's financial performance, including revenue, profitability, utilization, backlog, overhead control, and key performance indicators (KPIs)
- Oversees invoicing, contract compliance, change management, and collections across departments and/or groups
- Performs staffing forecasts and workforce planning to balance efficiency, growth, and employee development
- Ensures compliance with company policies, procedures, and risk management practices
- Owns full responsibility for office profit and loss (P&L) performance
- Develops and executes office budgets, revenue targets, financial goals, and business plans
- Monitors financial key performance indicators (KPIs) and operational metrics to identify trends, risks, and opportunities for improvement
Client & Business Development
- Develops, maintains, and grows strong client relationships within the market
- Oversees office business development efforts in coordination with office leadership and business development
- Reviews and contributes to proposals, scopes of work, schedules, and fee strategies in accordance with company policies
- Represents the firm in professional organizations, industry events, and client meetings
- Identifies market trends and opportunities to execute growth strategies aligned with branch and company goals
- Serves as the primary client relationship manager for the office
Safety, Compliance, & Alignment
- Develops and models a strong safety culture within the office
- Ensures staff compliance with safety policies, training requirements, regulatory standards, and company procedures
- Oversees continuous improvement initiatives focused on safety, quality, innovation, and operational excellence
- Collaborates with other branches, departments, and support teams to leverage company-wide resources, expertise, and best practices
- Aligns office objectives with subsidiary and company strategies
- Participates in leadership meetings, company initiatives, and committees
- Leads and communicates subsidiary initiatives to branch leadership and staff and oversees successful implementation
Required Qualifications:
- 12 years of related experience with a degree or 16 years of related experience without a degree
-
High school diploma or GED required
- Bachelor of Science in Civil Engineering, Construction Engineering and Management, Materials Science Engineering, Geology, or a related field is preferred
- An MS in Engineering or an MBA is preferred
- Maintain licenses and/or certifications as necessary for the work performed or managed per ECS Senior Technical Staff Policies and Procedures
- If driving for or on behalf of any ECS subsidiary, a valid driver's license is required
- Excellent leadership, communication, and interpersonal skills
- Excellent understanding of engineering consulting operations, project execution, and professional services business models
- Excellent ability to manage multiple priorities in a fast-paced environment
- Excellent judgement, problem-solving ability, and attention to detail
- Excellent ability to work effectively with clients, direct reports, peers, and supervisors, as well as independently
- Excellent ability to build a team, lead through others, and develop leadership teams
- Client-focused mindset with excellent business development skills
- Excellent financial acumen with demonstrated responsibility for P&L performance
- Excellent ability to balance technical excellence, people leadership, and business objectives
- Excellent leadership presence with the ability to influence and align teams
- Strong strategic thinking and execution capability
Military Qualifications
-
The following US Military ranks will qualify for this position IF they also meet the education, certification, and licenses requirements from the above section titled "Required Qualifications":
- E-8/O-3/O-4
The expected pay range for this role and location is $175,000 - $205,000/year. The final agreed-upon compensation will be determined based on specific location and other individual qualifications.
ECS Group of Companies (ECS) was founded in 1988 with the goal to raise the standards of professional engineering consulting. Today, we are a leader in geotechnical, construction materials, environmental and building science + infrastructure consulting services. We are employee-owned with more than 3,200 employees in 125 offices and testing facilities coast to coast. ECS is currently ranked #60 in Engineering News-Record’s Top 500 Design Firms (April 2026), #144 in Engineering News-Record’s Top 200 Environmental Firms (October 2026) and #38 in Zweig Group’s Hot Firm List (June 2026). For additional information about ECS, visit: www.ecslimited.com.
ECS is an Equal Opportunity Employer. To learn more, click here.
ECS Limited
BS+I Office Manager
Roseville, California
New 10h ago1,001-5,000 employees
Job functions:
$175k - $205k/yr
12+ yrs exp.
Master's degree in business administration
Full Time
Job Description
What You'll Do:
Responsibilities:
Technical & Project Oversight
Financial & Operational Management
Client & Business Development
Safety, Compliance, & Alignment
The expected pay range for this role and location is $175,000 - $205,000/year. The final agreed-upon compensation will be determined based on specific location and other individual qualifications.
Who We Are:
ECS is an Equal Opportunity Employer. To learn more, click here.
ECS Limited is seeking an experienced leader to manage our Pacific Building Science + Infrastructure office. The Office Manager is responsible for the overall leadership, operational execution, performance, and strategic growth of the branch. This role has full accountability for financial results, operations, staff development, client relationships, safety, and execution of company objectives across all departments, groups, and satellite offices within the branch. The Office Manager leads all staff aligning with company standards, safety expectations, and strategic objectives while demonstrating ECS Core Values.
Responsibilities:
Leadership & People Management
- Provides overall leadership and direction for the branch, including all departments, service lines, and satellite offices
- Provides direct supervision, coaching, mentoring, guidance, and accountability for senior leaders, including Department, Group Managers, and Assistant Branch Manager
- Leads performance management processes, including goal setting, evaluations, coaching, promotions, improvement plans, and succession planning for the office
- Leads recruiting, onboarding, training, and retention efforts for the office
- Leads a collaborative, high-performance culture that emphasizes accountability, professional growth, and employee engagement
- Develops, builds, and leads an effective organizational structure aligned with departmental workload, growth objectives, and service offerings
- Communicates branch, subsidiary, and corporate initiatives to staff and leads their implementation at the local level
- Serves as the primary ambassador of company values and leadership expectations with the branch
Technical & Project Oversight
- Oversees branch-wide operational consistency, ensuring adherence to company procedures, standards, and risk management practices
- Oversees the departments and groups and their ability to properly perform work
- Provides senior technical review and oversight of key deliverables, reports, and complex projects, as appropriate
- Ensures consistent application of quality control, safety practices, and standard-of-care expectations across the branch
- Serves as an operational resource for resolving scheduling conflicts, staffing constraints, and interdepartmental coordination issues
- Maintains awareness of industry standards, codes, and best practices relevant to the office
- Supports the development and improvement of technical practices, training programs, and standardization initiatives for the office
- Directs leadership to align technical practices and resource utilization across offices
- Supports, develops, and leads branch-level standardization, training, and continuous improvement initiatives
Financial & Operational Management
- Oversees the office's financial performance, including revenue, profitability, utilization, backlog, overhead control, and key performance indicators (KPIs)
- Oversees invoicing, contract compliance, change management, and collections across departments and/or groups
- Performs staffing forecasts and workforce planning to balance efficiency, growth, and employee development
- Ensures compliance with company policies, procedures, and risk management practices
- Owns full responsibility for office profit and loss (P&L) performance
- Develops and executes office budgets, revenue targets, financial goals, and business plans
- Monitors financial key performance indicators (KPIs) and operational metrics to identify trends, risks, and opportunities for improvement
Client & Business Development
- Develops, maintains, and grows strong client relationships within the market
- Oversees office business development efforts in coordination with office leadership and business development
- Reviews and contributes to proposals, scopes of work, schedules, and fee strategies in accordance with company policies
- Represents the firm in professional organizations, industry events, and client meetings
- Identifies market trends and opportunities to execute growth strategies aligned with branch and company goals
- Serves as the primary client relationship manager for the office
Safety, Compliance, & Alignment
- Develops and models a strong safety culture within the office
- Ensures staff compliance with safety policies, training requirements, regulatory standards, and company procedures
- Oversees continuous improvement initiatives focused on safety, quality, innovation, and operational excellence
- Collaborates with other branches, departments, and support teams to leverage company-wide resources, expertise, and best practices
- Aligns office objectives with subsidiary and company strategies
- Participates in leadership meetings, company initiatives, and committees
- Leads and communicates subsidiary initiatives to branch leadership and staff and oversees successful implementation
Required Qualifications:
- 12 years of related experience with a degree or 16 years of related experience without a degree
-
High school diploma or GED required
- Bachelor of Science in Civil Engineering, Construction Engineering and Management, Materials Science Engineering, Geology, or a related field is preferred
- An MS in Engineering or an MBA is preferred
- Maintain licenses and/or certifications as necessary for the work performed or managed per ECS Senior Technical Staff Policies and Procedures
- If driving for or on behalf of any ECS subsidiary, a valid driver's license is required
- Excellent leadership, communication, and interpersonal skills
- Excellent understanding of engineering consulting operations, project execution, and professional services business models
- Excellent ability to manage multiple priorities in a fast-paced environment
- Excellent judgement, problem-solving ability, and attention to detail
- Excellent ability to work effectively with clients, direct reports, peers, and supervisors, as well as independently
- Excellent ability to build a team, lead through others, and develop leadership teams
- Client-focused mindset with excellent business development skills
- Excellent financial acumen with demonstrated responsibility for P&L performance
- Excellent ability to balance technical excellence, people leadership, and business objectives
- Excellent leadership presence with the ability to influence and align teams
- Strong strategic thinking and execution capability
Military Qualifications
-
The following US Military ranks will qualify for this position IF they also meet the education, certification, and licenses requirements from the above section titled "Required Qualifications":
- E-8/O-3/O-4
The expected pay range for this role and location is $175,000 - $205,000/year. The final agreed-upon compensation will be determined based on specific location and other individual qualifications.
ECS Group of Companies (ECS) was founded in 1988 with the goal to raise the standards of professional engineering consulting. Today, we are a leader in geotechnical, construction materials, environmental and building science + infrastructure consulting services. We are employee-owned with more than 3,200 employees in 125 offices and testing facilities coast to coast. ECS is currently ranked #60 in Engineering News-Record’s Top 500 Design Firms (April 2026), #144 in Engineering News-Record’s Top 200 Environmental Firms (October 2026) and #38 in Zweig Group’s Hot Firm List (June 2026). For additional information about ECS, visit: www.ecslimited.com.
ECS is an Equal Opportunity Employer. To learn more, click here.
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Find JobsSenior Level Director of Front Office Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software12
- Investment & Asset Management11
- Consulting & Professional Services8
- Education6
- Manufacturing4
Senior Level Director of Front Office Jobs: Frequently Asked Questions
How do I get a senior level director of front office job?
Employers at this level look for candidates who have already owned front office outcomes, not just managed processes. Demonstrate a history of leading teams through operational change, setting service standards that stuck, and influencing decisions above and across your department. A strong candidacy shows cross-functional leadership, measurable guest satisfaction improvements, and the ability to develop other managers, not just individual contributors.
Which companies hire senior level director of front offices?
Companies hiring senior level director of front offices right now include Goldman Sachs, HDR, and Roblox, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to concentrate among full-service hotel brands, luxury hospitality groups, and large multi-property management companies that need experienced leaders to set standards across complex operations.
Are there remote senior level director of front office jobs?
Yes, though most roles in this field require significant on-site presence given the guest-facing nature of the work. About 43% of senior level director of front office openings are remote or hybrid as of November 2026, and those tend to involve corporate or regional oversight roles rather than property-level positions with daily operational responsibility.
What makes a director of front office role senior level?
Senior level director of front office roles go beyond managing daily front desk operations. They require setting department-wide strategy, owning the guest experience from pre-arrival through checkout, leading a team of supervisors and managers, and collaborating directly with general managers and revenue leadership. The expectation is that you shape standards and culture, not just enforce them.
Which industries hire the most senior level director of front offices?
Senior Level director of front office roles concentrate in Technology & Software, Investment & Asset Management, and Consulting & Professional Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they operate high-volume, service-intensive environments where experienced front office leadership directly affects revenue, guest retention, and brand reputation.