Mid Level Director Of Research Operations Jobs
Mid level director of research operations jobs go to professionals ready to own research workflows end to end, align cross-functional teams, and translate findings into decisions without constant oversight. Roles are spread across on-site, remote, and hybrid settings in Technology & Software, Retail, and E-Commerce & Online Marketplaces, with employers like Amazon, Google, and Egon Zehnder hiring at this level now.
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Showing 5 of 270+ Mid Level Director Of Research Operations jobs
IT Ops Automation Engineer
Overview
At BusPatrol, we’re transforming student transportation safety through cutting-edge technology and real-time automated enforcement. We're seeking an IT Automation Engineer to be at the forefront of our IT Operations evolution— replacing manual toil with code, durable serverless workflows, and reliable integrations across Microsoft 365, Azure, Freshservice, Jira, and our line-of-business platforms (AlertBus, Console, NetSuite, OpenPath, Five9, Tableau, Ashby, and more).
You will lead the design, build, and operation of these automations end-to-end — a hands-on engineering role embedded in the IT Service Operations & Enablement (ITSOE) team. You will own production Azure Function Apps, Azure Automation runbooks, Power Automate flows, and Playwright-driven web automations that replace manual, repeatable processes in IT operations.
You’ll collaborate with ITSOE leadership, service desk agents, and business partners to identify high-volume, manual work and replace it with reliable, observable, well-tested automations — moving the team from reactive ticket processing to proactive platform enablement
Key Responsibilities
Design, build, deploy, and support secure IT automations across Azure, Power Platform, and related enterprise platforms using least-privilege and production-ready standards.
Develop and maintain automation solutions using TypeScript/Node.js, PowerShell, and Python, selecting the right toolset for each use case.
Administer and optimize Azure services that support automation, including Function Apps, Automation Accounts, Logic Apps, Storage, Key Vault, Service Bus, and monitoring tools.
Build and support event-driven, scheduled, and API-based workflows that improve IT service delivery, onboarding, offboarding, access management, and audit processes.
Create and maintain integrations across core business systems such as Freshservice, Jira, Microsoft 365, Entra ID, SharePoint, and other SaaS platforms.
Perform ticket and operational data analysis to identify high-value automation opportunities by evaluating volume, repeatability, business impact, process stability, and technical feasibility.
Use data insights to recommend and prioritize automation candidates that reduce manual effort, improve cycle time, and strengthen service quality.
Apply sound engineering practices including testing, source control, CI/CD, logging, error handling, documentation, and reusable design patterns.
Monitor automation health and performance through dashboards, telemetry, alerting, and trend analysis, and continuously improve reliability and business outcomes.
Establish and document standards for selecting the appropriate automation runtime, architecture, and support model for each workflow.
Partner with Service Desk and IT Operations teams to refine processes, reduce operational friction, and mentor others in automation best practices.
Preferred Qualifications
3+ years building production automations in an internal IT, IT Ops, or Service Desk engineering context (L2/L3 or beyond).
Strong hands-on experience with TypeScript / Node.js and Azure Function Apps, including:
Durable Functions (orchestrators, activities, fan-out/fan-in, sub-orchestrations, eternal orchestrations).
HTTP, Timer, Queue, Service Bus, and Blob triggers.
Retry policies, exponential backoff, idempotent activities, and dead-lettering.
Production experience with Playwright (Node.js / TypeScript), including:
Microsoft SSO / Entra login flows and stored auth state.
Page Object Model, role-based locators, trace/video capture.
Running at scale via Microsoft Playwright Workspaces or equivalent (Azure Container Apps, self-hosted runners).
Strong Power Automate (cloud flows) skills — SharePoint, Outlook, Teams, HTTP with Entra ID, Dataverse, custom connectors, approvals, and scheduled flows.
Hands-on with Azure Automation runbooks (PowerShell 7 and/or Python), including webhooks, schedules, hybrid workers, and shared modules.
Working knowledge of Microsoft Graph API (SharePoint site usage, Entra ID users/groups, license assignment, mail, calendar) and Azure Blob Storage (lifecycle policies, SAS, Managed Identity access).
REST API integration experience with Freshservice and Jira Cloud — auth, pagination, custom fields, custom objects, webhooks, and the Freshservice Service Catalog.
Nice to Have
Logic Apps Standard for stateful, connector-heavy orchestrations.
Azure Service Bus / Event Grid for cross-platform event fan-out.
Application Insights + Log Analytics (KQL) dashboards and alerting; Azure Workbooks authoring.
Power Apps (canvas + model-driven) and Dataverse for self-service portals and structured ops data.
Azure Document Intelligence / Form Recognizer for OCR pipelines on inbound mail or citation documents.
Microsoft 365 admin depth: Entra ID lifecycle workflows, conditional access, Intune device compliance, SharePoint admin, Exchange Online, Teams.
Freshservice Workflow Automator, Custom Objects, Onboarding/Offboarding modules, and Freshservice Analytics.
Integrations with Ashby, NetSuite, Salesforce, Tableau, OpenPath, Five9, or 1Password via API or SCIM.
Cross-platform observability tooling.
Why Join Us
Be part of a mission-driven company making roads safer for students and communities.
Help architect the future of our Automated Safety Platform.
Work on modern, cloud-native, and serverless technologies.
Collaborate with a global, inclusive, and high-performing team.
Compensation Range: $70K - $80K
IT Ops Automation Engineer
Overview
At BusPatrol, we’re transforming student transportation safety through cutting-edge technology and real-time automated enforcement. We're seeking an IT Automation Engineer to be at the forefront of our IT Operations evolution— replacing manual toil with code, durable serverless workflows, and reliable integrations across Microsoft 365, Azure, Freshservice, Jira, and our line-of-business platforms (AlertBus, Console, NetSuite, OpenPath, Five9, Tableau, Ashby, and more).
You will lead the design, build, and operation of these automations end-to-end — a hands-on engineering role embedded in the IT Service Operations & Enablement (ITSOE) team. You will own production Azure Function Apps, Azure Automation runbooks, Power Automate flows, and Playwright-driven web automations that replace manual, repeatable processes in IT operations.
You’ll collaborate with ITSOE leadership, service desk agents, and business partners to identify high-volume, manual work and replace it with reliable, observable, well-tested automations — moving the team from reactive ticket processing to proactive platform enablement
Key Responsibilities
Design, build, deploy, and support secure IT automations across Azure, Power Platform, and related enterprise platforms using least-privilege and production-ready standards.
Develop and maintain automation solutions using TypeScript/Node.js, PowerShell, and Python, selecting the right toolset for each use case.
Administer and optimize Azure services that support automation, including Function Apps, Automation Accounts, Logic Apps, Storage, Key Vault, Service Bus, and monitoring tools.
Build and support event-driven, scheduled, and API-based workflows that improve IT service delivery, onboarding, offboarding, access management, and audit processes.
Create and maintain integrations across core business systems such as Freshservice, Jira, Microsoft 365, Entra ID, SharePoint, and other SaaS platforms.
Perform ticket and operational data analysis to identify high-value automation opportunities by evaluating volume, repeatability, business impact, process stability, and technical feasibility.
Use data insights to recommend and prioritize automation candidates that reduce manual effort, improve cycle time, and strengthen service quality.
Apply sound engineering practices including testing, source control, CI/CD, logging, error handling, documentation, and reusable design patterns.
Monitor automation health and performance through dashboards, telemetry, alerting, and trend analysis, and continuously improve reliability and business outcomes.
Establish and document standards for selecting the appropriate automation runtime, architecture, and support model for each workflow.
Partner with Service Desk and IT Operations teams to refine processes, reduce operational friction, and mentor others in automation best practices.
Preferred Qualifications
3+ years building production automations in an internal IT, IT Ops, or Service Desk engineering context (L2/L3 or beyond).
Strong hands-on experience with TypeScript / Node.js and Azure Function Apps, including:
Durable Functions (orchestrators, activities, fan-out/fan-in, sub-orchestrations, eternal orchestrations).
HTTP, Timer, Queue, Service Bus, and Blob triggers.
Retry policies, exponential backoff, idempotent activities, and dead-lettering.
Production experience with Playwright (Node.js / TypeScript), including:
Microsoft SSO / Entra login flows and stored auth state.
Page Object Model, role-based locators, trace/video capture.
Running at scale via Microsoft Playwright Workspaces or equivalent (Azure Container Apps, self-hosted runners).
Strong Power Automate (cloud flows) skills — SharePoint, Outlook, Teams, HTTP with Entra ID, Dataverse, custom connectors, approvals, and scheduled flows.
Hands-on with Azure Automation runbooks (PowerShell 7 and/or Python), including webhooks, schedules, hybrid workers, and shared modules.
Working knowledge of Microsoft Graph API (SharePoint site usage, Entra ID users/groups, license assignment, mail, calendar) and Azure Blob Storage (lifecycle policies, SAS, Managed Identity access).
REST API integration experience with Freshservice and Jira Cloud — auth, pagination, custom fields, custom objects, webhooks, and the Freshservice Service Catalog.
Nice to Have
Logic Apps Standard for stateful, connector-heavy orchestrations.
Azure Service Bus / Event Grid for cross-platform event fan-out.
Application Insights + Log Analytics (KQL) dashboards and alerting; Azure Workbooks authoring.
Power Apps (canvas + model-driven) and Dataverse for self-service portals and structured ops data.
Azure Document Intelligence / Form Recognizer for OCR pipelines on inbound mail or citation documents.
Microsoft 365 admin depth: Entra ID lifecycle workflows, conditional access, Intune device compliance, SharePoint admin, Exchange Online, Teams.
Freshservice Workflow Automator, Custom Objects, Onboarding/Offboarding modules, and Freshservice Analytics.
Integrations with Ashby, NetSuite, Salesforce, Tableau, OpenPath, Five9, or 1Password via API or SCIM.
Cross-platform observability tooling.
Why Join Us
Be part of a mission-driven company making roads safer for students and communities.
Help architect the future of our Automated Safety Platform.
Work on modern, cloud-native, and serverless technologies.
Collaborate with a global, inclusive, and high-performing team.
Compensation Range: $70K - $80K
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Find JobsMid Level Director Of Research Operations Job Market
Who's Hiring
- Amazon28
- Google11
- Egon Zehnder7
- Paylocity6
- TikTok5
Top Industries Hiring
- Technology & Software107
- Retail47
- E-Commerce & Online Marketplaces30
- Artificial Intelligence20
- Consulting & Professional Services15
Mid Level Director Of Research Operations Jobs: Frequently Asked Questions
How do I get a mid level director of research operations job?
Position yourself by highlighting direct ownership of research projects, not just support work. Emphasize experience coordinating timelines, managing vendor relationships, or improving data workflows. Applications that show measurable impact, such as faster turnaround times or improved study compliance, stand out. Tailor your resume to the specific research environment listed in each job posting, whether clinical, market, or academic.
Which companies hire mid level director of research operationss?
Companies hiring mid level director of research operationss right now include Amazon, Google, and Egon Zehnder, based on current listings on Migrate Mate as of July 2026. Hiring at this level is concentrated among organizations running active research programs that need experienced operators to keep projects on schedule and within budget.
Are there remote mid level director of research operations jobs?
Yes, though availability varies by sector and organization type. About 25% of mid level director of research operations openings are remote or hybrid as of July 2026, with fully remote roles most common in market research and data-focused environments. Clinical and laboratory-adjacent roles tend to require at least some on-site presence.
How do I move up to a mid level director of research operations role?
Growth into mid level comes from accumulating visible ownership over time. Focus on taking projects from planning through delivery, building familiarity with research compliance and budgeting, and demonstrating that you can coordinate across teams without close supervision. Roles that expose you to vendor management, IRB processes, or cross-functional reporting accelerate the transition from contributor to operations lead.
Which industries hire the most mid level director of research operationss?
Mid Level director of research operations roles concentrate in Technology & Software, Retail, and E-Commerce & Online Marketplaces, based on current listings on Migrate Mate as of July 2026. These sectors invest heavily in structured research programs and require experienced operations professionals to manage the complexity of multi-site studies, regulatory timelines, and reporting requirements.