Mid Level Security Operations Center Analyst Jobs
Mid level security operations center analyst jobs go to analysts ready to own incident response workflows, mentor junior staff, and make triage decisions with limited oversight. Openings run across Technology & Software, Retail, and E-Commerce & Online Marketplaces, with employers like Amazon, Paylocity, and The Home Depot competing for analysts at this level now.
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IT Ops Automation Engineer
Overview
At BusPatrol, we’re transforming student transportation safety through cutting-edge technology and real-time automated enforcement. We're seeking an IT Automation Engineer to be at the forefront of our IT Operations evolution— replacing manual toil with code, durable serverless workflows, and reliable integrations across Microsoft 365, Azure, Freshservice, Jira, and our line-of-business platforms (AlertBus, Console, NetSuite, OpenPath, Five9, Tableau, Ashby, and more).
You will lead the design, build, and operation of these automations end-to-end — a hands-on engineering role embedded in the IT Service Operations & Enablement (ITSOE) team. You will own production Azure Function Apps, Azure Automation runbooks, Power Automate flows, and Playwright-driven web automations that replace manual, repeatable processes in IT operations.
You’ll collaborate with ITSOE leadership, service desk agents, and business partners to identify high-volume, manual work and replace it with reliable, observable, well-tested automations — moving the team from reactive ticket processing to proactive platform enablement
Key Responsibilities
Design, build, deploy, and support secure IT automations across Azure, Power Platform, and related enterprise platforms using least-privilege and production-ready standards.
Develop and maintain automation solutions using TypeScript/Node.js, PowerShell, and Python, selecting the right toolset for each use case.
Administer and optimize Azure services that support automation, including Function Apps, Automation Accounts, Logic Apps, Storage, Key Vault, Service Bus, and monitoring tools.
Build and support event-driven, scheduled, and API-based workflows that improve IT service delivery, onboarding, offboarding, access management, and audit processes.
Create and maintain integrations across core business systems such as Freshservice, Jira, Microsoft 365, Entra ID, SharePoint, and other SaaS platforms.
Perform ticket and operational data analysis to identify high-value automation opportunities by evaluating volume, repeatability, business impact, process stability, and technical feasibility.
Use data insights to recommend and prioritize automation candidates that reduce manual effort, improve cycle time, and strengthen service quality.
Apply sound engineering practices including testing, source control, CI/CD, logging, error handling, documentation, and reusable design patterns.
Monitor automation health and performance through dashboards, telemetry, alerting, and trend analysis, and continuously improve reliability and business outcomes.
Establish and document standards for selecting the appropriate automation runtime, architecture, and support model for each workflow.
Partner with Service Desk and IT Operations teams to refine processes, reduce operational friction, and mentor others in automation best practices.
Preferred Qualifications
3+ years building production automations in an internal IT, IT Ops, or Service Desk engineering context (L2/L3 or beyond).
Strong hands-on experience with TypeScript / Node.js and Azure Function Apps, including:
Durable Functions (orchestrators, activities, fan-out/fan-in, sub-orchestrations, eternal orchestrations).
HTTP, Timer, Queue, Service Bus, and Blob triggers.
Retry policies, exponential backoff, idempotent activities, and dead-lettering.
Production experience with Playwright (Node.js / TypeScript), including:
Microsoft SSO / Entra login flows and stored auth state.
Page Object Model, role-based locators, trace/video capture.
Running at scale via Microsoft Playwright Workspaces or equivalent (Azure Container Apps, self-hosted runners).
Strong Power Automate (cloud flows) skills — SharePoint, Outlook, Teams, HTTP with Entra ID, Dataverse, custom connectors, approvals, and scheduled flows.
Hands-on with Azure Automation runbooks (PowerShell 7 and/or Python), including webhooks, schedules, hybrid workers, and shared modules.
Working knowledge of Microsoft Graph API (SharePoint site usage, Entra ID users/groups, license assignment, mail, calendar) and Azure Blob Storage (lifecycle policies, SAS, Managed Identity access).
REST API integration experience with Freshservice and Jira Cloud — auth, pagination, custom fields, custom objects, webhooks, and the Freshservice Service Catalog.
Nice to Have
Logic Apps Standard for stateful, connector-heavy orchestrations.
Azure Service Bus / Event Grid for cross-platform event fan-out.
Application Insights + Log Analytics (KQL) dashboards and alerting; Azure Workbooks authoring.
Power Apps (canvas + model-driven) and Dataverse for self-service portals and structured ops data.
Azure Document Intelligence / Form Recognizer for OCR pipelines on inbound mail or citation documents.
Microsoft 365 admin depth: Entra ID lifecycle workflows, conditional access, Intune device compliance, SharePoint admin, Exchange Online, Teams.
Freshservice Workflow Automator, Custom Objects, Onboarding/Offboarding modules, and Freshservice Analytics.
Integrations with Ashby, NetSuite, Salesforce, Tableau, OpenPath, Five9, or 1Password via API or SCIM.
Cross-platform observability tooling.
Why Join Us
Be part of a mission-driven company making roads safer for students and communities.
Help architect the future of our Automated Safety Platform.
Work on modern, cloud-native, and serverless technologies.
Collaborate with a global, inclusive, and high-performing team.
Compensation Range: $70K - $80K
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Find JobsMid Level Security Operations Center Analyst Job Market
Who's Hiring
- Amazon23
- Paylocity6
- The Home Depot5
- Whatnot4

- Northrop Grumman4
Top Industries Hiring
- Technology & Software56
- Retail38
- E-Commerce & Online Marketplaces25
- Accounting & Auditing8
- Healthcare & Medical Services7
Mid Level Security Operations Center Analyst Jobs: Frequently Asked Questions
How do I get a mid level security operations center analyst job?
Position your experience around ownership, not just participation. Highlight incidents you led end to end, tools you configured or tuned, and any time you guided less experienced teammates. Certifications like Security+, CySA+, or a vendor-specific credential strengthen your application. Tailor your resume to show measurable outcomes, such as reduced detection times or improved alert fidelity, rather than listing duties.
Which companies hire mid level security operations center analysts?
Companies hiring mid level security operations center analysts right now include Amazon, Paylocity, and The Home Depot, based on current listings on Migrate Mate as of July 2026. Hiring at this level comes from a broad mix of large enterprises with mature security programs, managed security service providers, and regulated industries that maintain dedicated SOC teams.
Are there remote mid level security operations center analyst jobs?
Yes, though availability varies by employer and security clearance requirements. About 28% of mid level security operations center analyst openings are remote or hybrid as of July 2026, making it a more flexible field than many technical roles at this level. Government contractors and organizations handling classified data are more likely to require on-site work.
How do I move up to a mid level security operations center analyst role?
The move from entry level to mid level comes from building depth across the full incident lifecycle, not just alert monitoring. Analysts who take ownership of investigations, learn SIEM tuning, and document their processes stand out. Earning a focused certification, contributing to playbook development, and demonstrating consistent independent judgment are the clearest signals that you are ready for mid level responsibilities.
Which industries hire the most mid level security operations center analysts?
Mid Level security operations center analyst roles concentrate in Technology & Software, Retail, and E-Commerce & Online Marketplaces, based on current listings on Migrate Mate as of July 2026. Those sectors drive hiring because they face high volumes of sensitive data, strict regulatory requirements, and persistent threat activity that justify dedicated, experienced SOC staff.