Mid Level Payment Operations Specialist Jobs

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Payment Fraud and Risk, Product Manager

What does a successful Product Manager do?
As a Product Manager at Fiserv, you will champion the vision, strategy, and roadmap for your product or service. Your role will focus on being outcome-driven with an empathetic approach to understanding user needs, ensuring the product delivers exceptional value. You will collaborate across functions, including Product, Engineering, Marketing, Sales, Fraud Strategy and Operations, to translate competitive strategies into actionable roadmaps.

As a Fraud Product Manager, you can look forward to:

• Driving market-dominating payments fraud mitigation capabilities for Fiserv’s digital payments products
• Collaboration with various Product, Fraud Strategy and Operations stakeholders to define and own the fraud product vision and roadmap based on emerging fraud patterns within the digital payments space
• Researching and understanding market needs and translating those needs into business requirements and functional requirements in an agile development environment
• Building rapport and relationships with clients, and collecting feedback in order to improve Fiserv’s products and market position
• Leading cross functional and multi-disciplinary teams, to support existing payment fraud solutions and enhance them, in a high-complexity environment
• Defining the optimal solutions balancing trade-offs between time, effort, investment, and value dimensions
• Collaborating with marketing and sales organizations across the enterprise to clearly communicate product benefits and competitive differentiation
• Leading go-to-market activities to ensure that new services and features are successfully launched and supported across the organization
• Working with product leadership and finance to build the product business case as well as customer pricing as needed
• Leading through influence across a matrixed organization

What you will need to have:

• 5+ years experience in digital payments or payment fraud/risk management
• 3 + years Product Management experience
• Experience delivering machine and/or AI-enabled fraud solutions
• Strong verbal and written communication skills
• High-level attention to detail and the ability to track and complete multiple workstreams and tasks at any one time

What would be great to have:

• Consulting experience
• Experience working with marketing, operations, call center and communication teams
• Bachelor's degree
• Master’s degree or MBA is a plus
• Experience with Agile methodologies and user-driven development

Salary Range

$100,000.00 - $162,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.