Mid Level Field Service Technician Jobs
Mid level field service technician jobs go to technicians ready to own service calls end to end, troubleshoot complex equipment with minimal supervision, and guide less experienced teammates through escalations. Openings concentrate in Manufacturing, Trucking, and Technology & Software, with employers like ABB, Kodak alaris, and Veolia hiring at this level now.
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Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric’s innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential ‘Linc’ that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company’s website at https://www.lincolnelectric.com.
Location: Remote - Texas, Remote - Georgia - Remote: US Based
Employment Status: Hourly Full-Time
Function: Customer Experience
Pay Range: ($33.65/hr - $48.00/hr)
Target Bonus: 5% quarterly
Req ID: 30492
Primary Function
Lincoln Electric's Zeman team is seeking a U.S.-based Service Technician to support our industry-leading structural welding systems throughout North America. This role is part of a global service organization headquartered in Scheifling, Austria, and serves as a critical link between our customers and engineering teams.
The ideal candidate possesses a strong mechanical and electrical aptitude, advanced troubleshooting capabilities, and a passion for delivering exceptional customer service. This individual will work directly with customers to ensure maximum equipment performance, minimize downtime, and maintain the high level of service excellence that defines the Zeman brand. Success in this role requires technical expertise, strong communication skills, and the ability to build lasting customer relationships while supporting some of the most advanced automation solutions in the structural steel fabrication industry.
Essential Functions
- Perform service, maintenance, and commissioning activities on Zeman robotic assembly and welding systems throughout North America, including robot calibration, software updates, diagnostics, repairs, and system optimization.
- Train and educate customers on the safe and efficient operation of equipment, providing clear technical guidance and best practices.
- Troubleshoot equipment issues and identify immediate corrective actions to restore production and minimize downtime.
- Collaborate with customers to identify opportunities for long-term process improvements and communicate recommendations to the Engineering team in Austria.
- Install aftermarket products, upgrades, retrofits, and system enhancements at customer sites.
- Identify spare parts requirements and coordinate with internal support teams to ensure timely fulfillment.
- Prepare detailed service reports that include findings, recommendations, and value-added solutions for customers.
- Develop and maintain strong customer relationships with operators, maintenance personnel, and management teams, reinforcing Zeman's reputation as a premier provider of automated fabrication and welding solutions.
- Travel up to 75% throughout the United States, Canada, and Mexico to support customer installations and service requirements.
- Perform additional duties and support other business needs as assigned.
Required Qualifications
- High School Diploma, GED, or equivalent combination of education and experience.
- Minimum of 3 years of experience installing, servicing, troubleshooting, or maintaining high-value industrial machinery.
- Strong mechanical, electrical, and software troubleshooting skills; experience with robotic welding systems is highly desirable.
- Ability to adapt to a dynamic schedule and work flexible hours based on customer and business needs.
- Excellent communication, organizational, interpersonal, and problem-solving skills.
- Demonstrated ability to work independently with minimal supervision.
- Customer-focused mindset with a commitment to delivering exceptional service and support.
- Fluent in English, both written and verbal.
- Valid U.S. driver's license with a clean driving record and reliable transportation.
Preferred Qualifications
- Technical certifications or formal education in Electrical Engineering, Mechanical Engineering, Mechatronics, Industrial Maintenance, Automation Technology, or a related field.
- Experience supporting robotic automation, CNC machinery, welding systems, or other advanced manufacturing equipment.
- Fluency in Spanish, French, or an additional language.
Why Join the Team?
As part of Lincoln Electric's Zeman organization, you will support cutting-edge robotic automation technology used by leading structural steel fabricators across North America. This role offers the opportunity to work independently, solve complex technical challenges, collaborate with an international engineering team, and have a direct impact on customer success while advancing the future of automated steel fabrication.
Work Environment
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and vibration, airborne particles, and machine lubricants and chemicals used in cleaning processes. The noise level in the work environment is usually moderate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand/walk on cement floors; use hands to finger, handle, or grasp; and reach with hands and arms. The position requires occasional lifting, pushing and pulling objects that weigh up to 60 pounds. The employee is frequently required to grip and operate hand tools with a minimum of 50 in/lbs of force. The employee is frequently required to see fine components and possess manual dexterity to properly place and solder these components.
Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
Job Segment: Maintenance, CNC, Machinist, Field Service, Welding, Manufacturing
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Mid Level Field Service Technician Jobs: Frequently Asked Questions
How do I get a mid level field service technician job?
Position your experience around independent problem-solving and ownership rather than assisted work. Highlight the equipment types you've serviced solo, any accounts you've managed without escalation, and certifications you've earned. Employers at this level want evidence that you can diagnose unfamiliar faults, close work orders on the first visit, and communicate findings clearly to customers and internal teams.
Which companies hire mid level field service technicians?
Companies hiring mid level field service technicians right now include ABB, Kodak alaris, and Veolia, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes from equipment manufacturers, specialty service contractors, and large industrial operators who need technicians capable of running territories with limited day-to-day oversight.
Are there remote mid level field service technician jobs?
Yes, though most field service work is on-site by nature. About 33% of mid level field service technician openings are remote or hybrid as of November 2026, typically covering roles focused on remote diagnostics, technical support dispatch, or equipment monitoring rather than hands-on installation and repair. On-site roles remain the dominant format at this level.
How do I move up to a mid level field service technician role?
The move from entry level to mid level comes from accumulating solo work across a wider range of equipment and fault types. Focus on completing jobs without escalating, earning vendor or manufacturer certifications relevant to your equipment category, and building a record of measurable outcomes like reduced repeat calls or faster resolution times. Taking on more complex accounts signals readiness for mid level responsibility.
Which industries hire the most mid level field service technicians?
Mid Level field service technician roles concentrate in Manufacturing, Trucking, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring because they operate capital-intensive equipment across distributed locations and need experienced technicians who can maintain uptime with minimal central oversight.