Director of Store Operations Jobs
Director of Store Operations jobs are open across retail, grocery, specialty apparel, and consumer electronics, from multi-unit managers stepping up to vice president level, with specializations in inventory control, workforce planning, and store performance optimization. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 7+ Director of Store Operations jobs
Position Purpose:
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM’s in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.
Key Responsibilities:
- 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
- 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP’s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
- 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times
- 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
- 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
Direct Manager/Direct Reports:
- This Position typically reports to the Store Manager
- This Position has 0 Direct Reports
Travel Requirements:
- Typically requires overnight travel less than 5% of the time.
Physical Requirements:
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
- Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
- Must be 18 years of age or older
- Must be legally permitted to work in the United States
Preferred Qualifications:
- Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
- 3
Preferred Years of Work Experience:
- 3
Minimum Leadership Experience:
- 3
Preferred Leadership Experience:
- 3
Certifications:
Competencies:
- Action Oriented
- Collaborates
- Customer Focus
- Develops Talent
- Drives Results
- Resourcefulness
Position Purpose:
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM’s in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.
Key Responsibilities:
- 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
- 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP’s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
- 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times
- 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
- 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
Direct Manager/Direct Reports:
- This Position typically reports to the Store Manager
- This Position has 0 Direct Reports
Travel Requirements:
- Typically requires overnight travel less than 5% of the time.
Physical Requirements:
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
- Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
- Must be 18 years of age or older
- Must be legally permitted to work in the United States
Preferred Qualifications:
- Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
- 3
Preferred Years of Work Experience:
- 3
Minimum Leadership Experience:
- 3
Preferred Leadership Experience:
- 3
Certifications:
Competencies:
- Action Oriented
- Collaborates
- Customer Focus
- Develops Talent
- Drives Results
- Resourcefulness
See All 7 Director of Store Operations Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsDirector of Store Operations Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in director of store operations jobs.
- Five or more years managing multi-unit or district-level retail operations
- Demonstrated experience owning a full P&L across multiple store locations
- Proficiency with retail operations software and inventory management systems
- Experience leading field teams of store managers and hourly associates
- Strong knowledge of loss prevention, shrink reduction, and audit compliance
- Bachelor's degree in business, retail management, or a related field preferred
Tips for Your Director of Store Operations Job Search
Quantify your store portfolio impact
Hiring managers for this role want numbers: total square footage you oversaw, number of locations you managed, and measurable improvements in shrink, labor cost, or comp-store sales. Build those figures into every bullet on your resume.
Tailor your resume to store count
A retailer with 15 locations screens differently from one with 300. Match the scale language on your resume to the company you're targeting so your experience reads as a direct fit rather than an overqualified or underqualified candidate.
Target openings by retail format
Grocery, specialty, big-box, and franchise operations each have distinct operational priorities. Filter your search by format and read each job description for format-specific language like 'DSD receiving,' 'planogram compliance,' or 'franchise support' before applying.
Apply early to roles that fit
Migrate Mate lists director of store operations openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a district turnaround story
Interviewers for director of store operations roles almost always ask how you handled an underperforming location or region. Have a specific example ready that covers your diagnosis, the actions you took, and the outcome, with concrete results you can defend.
Negotiate scope before you negotiate pay
Before accepting or countering an offer, clarify how many locations you'll oversee, your P&L authority, and whether the role has a path to VP. Scope determines your leverage and your long-term trajectory more than starting title alone.
Director of Store Operations Jobs: Frequently Asked Questions
Which companies are hiring the most director of store operationss?
The most active employers for director of store operationss right now are Bath & Body Works, Joseph's Classic Market, and Dollar Tree, and the most openings are in Ohio, Florida, and Texas, based on current listings on Migrate Mate as of November 2026. Volume shifts seasonally, so checking current listings gives you the most accurate picture of where demand is highest.
How many director of store operations jobs are remote?
About 100% of director of store operations openings are fully remote or hybrid as of November 2026, which is relatively low compared to most corporate roles. The sub-areas most likely to offer remote or hybrid arrangements are vendor relations, field training development, and corporate operations support rather than frontline multi-unit oversight, which typically requires regular in-store presence.
How do you become a director of store operations?
Most directors of store operations advance from store manager or district manager roles, building experience across full P&L ownership, team development, and multi-location performance management. Strengthening your background in inventory systems, loss prevention, and labor scheduling makes you a stronger candidate. Some employers also value formal education in business or retail management alongside demonstrated field results.
Can you get hired as a director of store operations with limited experience?
Breaking into a director of store operations role with limited experience is difficult because most postings require proven multi-unit management history. Your best path is to progress through district or area manager roles first, taking on larger portfolios and P&L responsibility along the way. Highlighting cross-functional projects, turnaround results, or regional initiatives can help you compete for smaller-scale director openings earlier in your career.
What does the director of store operations interview process look like?
The interview process for a director of store operations role typically includes an initial recruiter screen, a panel interview with HR and senior retail leadership, and often a case-based or scenario round where you walk through how you'd handle an underperforming district or a major operational change. Final-round interviews frequently involve a conversation with a VP or chief stores officer who assesses strategic thinking and cultural fit.
Where can I find and apply to director of store operations jobs?
You can find and apply to director of store operations jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your experience and location preferences, then apply directly to each one that fits.
See All 7 Director of Store Operations Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs