Legal Operations Manager Jobs

Inside the Role

The Compliance & Legal Operations Analyst supports the execution and continuous improvement of DTFS North America’s Compliance Management System and legal operations processes. This role assists with key compliance activities across anti-corruption, sanctions compliance, anti-money laundering, integrity, third-party risk management, monitoring, reporting, training, investigations, and policy implementation. The Analyst also serves as a key resource for compliance and legal technology platforms, helping administer systems, improve workflows, develop dashboards and reports, and coordinate cross-functional initiatives. The ideal candidate is detail-oriented, analytical, collaborative, and comfortable using data, technology, and project management skills to strengthen compliance program effectiveness and operational efficiency.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Pay offered dependent on knowledge, skills, and experience

Benefits include:

• Annual bonus program

• 401K company contribution with company match up to 6% as well as non-elective company contribution of 3-7% depending on age

• 4 weeks paid vacation to start

• 13+ calendar holidays

• 8 weeks paid parental leave

• Employee Assistance Program

• Comprehensive healthcare plans and wellness programs

• Onsite fitness (at some locations)

• Tuition assistance

• Volunteer paid time off

• Short-term and long-term disability plans

What You Drive at DTFS

Compliance Program Support

• Support the execution of core compliance program elements, including risk assessments, monitoring, reporting, training, investigations, and third-party risk management activities
• Develop and maintain compliance dashboards, reports, and metrics to support program oversight and decision-making
• Assist with administration and optimization of compliance-related systems (e.g., case management, third-party due diligence tools, and vendor compliance platforms)

Technology & Systems Administration

• Serve as a key contact for compliance and legal technology tools and platforms
• Perform system administration activities, including user access management, configuration, and basic troubleshooting
• Identify and implement opportunities to improve system functionality, integration, and automation
• Support the evaluation, implementation, and ongoing management of new tools, including AI-enabled solutions

Data Analytics & Reporting

• Collect, analyze, and interpret data from multiple sources (e.g., hotline, audits, due diligence, vendor compliance, training)
• Design and maintain automated reports and dashboards using tools such as Power BI, Excel, or equivalent
• Partner with stakeholders to define key performance indicators (KPIs) and improve data quality and governance

Legal Operations & Project Coordination

• Support legal operations initiatives, including process mapping, workflow optimization, and tool adoption
• Coordinate cross-functional projects, tracking milestones, deliverables, and risks
• Coordinate vendor compliance and third-party due diligence activities, including assisting with onboarding, periodic reviews, and tracking of remediation actions in partnership with cross-functional stakeholders
• Assist with operational reporting, vendor coordination, and administrative processes as applicable
• Act as a central point of coordination to ensure alignment, organization, and follow-through on key initiatives

Knowledge You Should Bring

• BS/BA and minimum of 2 years of relevant experience, or at least 5 years of relevant experience in lieu of degree.
• Minimum of 3 years business experience and sufficient stature within the organization to exert influence and credibility.
• Strong communications and facilitation skills, ability to conduct engaging trainings with intercultural understanding and knowledge.
• Familiarity with corporate and local Daimler Truck business practices and sales processes.
• Demonstrated behavior of nurturing a culture of acceptance and support of DEIB efforts.
• An eagerness to share knowledge with colleagues.
• Familiarity with corporate and local Daimler Truck business practices and sales processes
• Comprehensive knowledge and experience with change management and compliance, applied business ethics, culture change and communication.

Exceptional Candidates Might Have

• Knowledge in applicable international and local laws (Anti-corruption, Anti-Money Laundering), sanctions lists and other applicable regulations and generally accepted CMS framework agreements.
• Experience in (international) sales, business development or network development or similar complex models.
• Experience in continuous improvement methods and program management.
• Professional certifications in compliance, corporate audit or similar.
• Experience managing cross-functional project teams.
• Experience in compliance/legal (related) function, counseling of internationally operating enterprises.
• Appropriate knowledge and experience in Legal, Internal Audit, Accounting or similar.
• Appropriate knowledge in applicable international and local laws (in particular distribution law, Anti-corruption, Anti-Money Laundering, Data Protection), Sanctions Lists and other applicable regulations and generally accepted CMS framework agreements.
• Professional qualification on responsible leadership, compliance or corporate sustainability
• Knowledge in applicable international and local Antitrust legislation

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Charlotte, NC US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.

To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.

Additional Information

• Applicants must be legally authorized to work permanently in the country of posting

• Final candidate must successfully complete a criminal background check

• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions

• EEO - Disabled/Veterans

Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935