Director of Technical Operations Jobs
Director of Technical Operations jobs are open across technology, healthcare, manufacturing, and financial services, from senior manager to VP level, with common specializations in infrastructure, platform reliability, and IT service management. See the openings below and apply to the ones that match your experience.
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Agent Ops, Technical Product Management (Forward Deployed Engineer)
Infrastructure Solutions Group (ISG) builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software that connect infrastructure, accelerate computational workloads, integrate across the stack, protect data continuity, and deliver the platforms, applications, and diagnostics our customers rely on every day at enterprise scale.
Some product builders follow the rules. Ours rewrite them.
Within ISG, innovation isn't just about creating new technology- it's about challenging assumptions and reimagining how work gets done. Engineers define intent, author precise specifications, and orchestrate AI agents that execute at speed and scale. AI is embedded throughout our development process, helping us move faster, learn quicker, and deliver greater impact. Yet the most important contribution remains uniquely human: deciding what to build, designing how it should work, and applying the judgment needed to earn our customers' trust. When your products power critical infrastructure around the world, that responsibility matters.
We move quickly toward the work that matters most. We reward experimentation, encourage bold thinking, and remove unnecessary barriers so great ideas can become reality faster. Our teams embrace a customer-first, first-to-market mindset, transforming rapid feedback into better products and better outcomes. We aren't looking for people who are content with the status quo- we look for builders who question it, improve it, and occasionally rewrite it.
If you're energized by solving complex systems challenges, excited to work alongside AI to amplify your impact, and motivated by the opportunity to shape what's next instead of simply maintaining what's been done before, you'll find your place here.
Join us and help build the future of enterprise technology, to do the best work of your career and make a profound social impact as an Agent Ops, Technical Product Management on our Servers Agent Ops builds team in Round Rock, Texas.
What you’ll achieve:
The Servers Agent Ops team builds and operates AI agent capabilities for Dell's server & networking organization. As an Agent Ops, Technical Product Management, you will work directly with product, engineering, and operations teams to understand their problems, identify the patterns behind them, and define and curate agent-based solutions. You'll combine a product mindset (discover and define) with a working technical foundation (code, data, and modern AI tooling), as part of a small team led by a senior technical lead.
You will:
- Work with server teams to understand workflows and pain points and turn them into well-defined problems
- Analyze data and processes to identify recurring patterns and automation opportunities
- Define, curate, and prioritize agentic solutions, including requirements, success measures, and data and tool integrations
- Prototype and contribute to solutions using code and integrations, including MCP tools
- Partner with engineering teams to validate solutions and move them into use and communicate findings and trade-offs clearly to technical and non-technical stakeholders
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- 8+ years of related experience; demonstrated scope and impact matter more than exact years
- Hands-on coding experience in at least one language (for example, Python or JavaScript/TypeScript)
- Working knowledge of data structures and how data moves through systems (APIs, JSON, databases)
- Demonstrated ability to analyze problems, identify patterns, and structure ambiguous work
- Customer- or stakeholder-facing experience with strong written and verbal communication
Desirable Requirements
- Bachelor’s degree in Business, Engineering, Computer Science, or related field
- Experience spanning full-stack development, AI/agent technologies (including MCP), AI-assisted software development, customer-facing technical and product roles, and enterprise infrastructure, hardware, and software solutions
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.
Visit our Culture Code page to learn more about how we work and lead.
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Who's Hiring



Top Industries Hiring
- Science & Research
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in director of technical operations jobs.
- 7 or more years of experience in technical operations, IT management, or infrastructure leadership
- Proven ability to manage cross-functional technical teams and vendor relationships
- Experience owning operational budgets, cost optimization, and capital planning
- Familiarity with ITIL frameworks, incident management processes, and SLA governance
- Bachelor's degree in computer science, information systems, engineering, or a related field
- Proficiency with cloud platforms such as AWS, Azure, or Google Cloud in an operational context
Tips for Your Director of Technical Operations Job Search
Align your resume to P&L ownership
Director of technical operations roles expect budget accountability. Reframe your experience around cost reduction, vendor contract outcomes, and capital expenditure decisions rather than listing technologies managed, so hiring managers can immediately see executive-level impact.
Highlight cross-functional leadership explicitly
Many applicants describe technical depth but skip the operational scope. Call out the number of teams, disciplines, or business units you coordinated, since directors of technical operations are evaluated heavily on their ability to unify engineering, IT, and product delivery functions.
Apply early to roles that fit
Migrate Mate lists director of technical operations openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by operational maturity stage
A startup hiring a director of technical operations wants someone who builds processes from scratch, while an enterprise wants a steady operator. Read each job description for language like 'scale', 'build', or 'optimize' to quickly signal which stage the company is in before you apply.
Prepare a system reliability narrative for interviews
Interviewers for technical operations director roles consistently probe uptime ownership and incident response. Prepare a specific example covering a service failure, what you led to resolve it, and the process change you implemented afterward so the same failure couldn't recur.
Negotiate scope alongside compensation
At the director level, what you control matters as much as what you earn. During offer conversations, clarify reporting structure, headcount authority, and capital approval limits, since those boundaries define whether you can actually deliver on what the role requires.
Director of Technical Operations Jobs: Frequently Asked Questions
Which companies are hiring the most director of technical operationss?
Amazon, ESPN, and TD are hiring the most director of technical operationss right now, with openings concentrated in Texas, Washington, and California, based on current listings on Migrate Mate as of November 2026. Demand is strongest in companies undergoing infrastructure modernization or scaling their cloud operations.
How many director of technical operations jobs are remote?
About 71% of director of technical operations openings are fully remote or hybrid as of November 2026, with the highest remote share in platform reliability, cloud infrastructure, and IT service management specializations. Roles tied to on-premises hardware or physical operations centers are more likely to require on-site presence at least part of the week.
How do you become a director of technical operations?
Most directors of technical operations move up from senior engineering, IT management, or platform operations roles where they already owned incident response or vendor management. Building experience with budget ownership, cross-team coordination, and process design accelerates the path. Certifications in ITIL, cloud architecture, or project management can strengthen your case when competing against candidates with longer tenures.
Can you get a director of technical operations job without direct director-level experience?
Yes, especially at smaller companies or startups where the role is being created for the first time. Candidates who have led technical teams through a growth phase, owned operational metrics, and managed external vendors often move directly into director titles without a prior director credit on their resume. Framing your senior manager or principal engineer experience around organizational outcomes rather than technical tasks is what makes that transition credible to hiring managers.
What does the director of technical operations interview process look like?
The process typically runs three to five rounds and includes an initial recruiter screen, a hiring manager conversation focused on leadership style and operational philosophy, and a panel interview with peer directors or department heads. Many companies add a case study or scenario exercise where you diagnose a fictional operational failure or design a team structure. Final rounds often involve a conversation with a VP or C-suite stakeholder.
Where can I find and apply to director of technical operations jobs?
You can find and apply to director of technical operations jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your background and apply directly to each listing that fits your experience and target industry.
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