Director of Technical Solutions Jobs
Director of Technical Solutions jobs are open across enterprise software, managed services, telecommunications, and cloud infrastructure, from individual contributor-adjacent manager to VP-level, with specializations in pre-sales engineering, implementation leadership, and customer success architecture. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 9+ Director of Technical Solutions jobs
Job Description Summary
The Director, Technical Solutions Support Professionals (TSSP) leads a national team of TSSPs across all imaging modalities, driving clinical excellence, customer outcomes, operational consistency, and strategic growth initiatives. This leader is responsible for developing and executing the vision, standard work, onboarding, training, and performance framework for the TSSP organization while ensuring alignment with broader Commercial, Service, and Clinical Applications teams.This role serves as a critical bridge between strategic customer engagement and operational execution, partnering closely with Care Alliance teams on strategic accounts and long-term partnerships, Clinical Applications leaders on workforce development and onboarding programs, Digital Solutions teams and Clinical Applications Specialists (CAS) to ensure a seamless customer experience.
The Director provides direct leadership for TSSPs and serves as a dotted-line leader for Imaging Advocates, creating a scalable operating model that maximizes customer value, accelerates innovation adoption, and supports growth across the imaging portfolio.
The successful candidate must be equally comfortable shaping long-term strategy, influencing senior stakeholders, and leading day-to-day operational execution.
Job Description
Roles and Responsibilities
-
People Leadership
- Lead, coach, and develop a multi-modality team of Technical Solutions Support Professionals (TSSPs).
- Create a high-performance culture focused on customer success, innovation, accountability, and continuous improvement.
- Establish talent development strategies, succession planning, and talent pipeline.
- Provide dotted-line leadership and strategic direction for Imaging Advocates.
- Foster collaboration across Clinical Applications, Service, Sales, Product, and Marketing teams.
-
Operational Excellence & Standardization
- Design and implement standard work, operating procedures, and performance expectations for the TSSP organization.
- Develop scalable processes, tools, metrics, and governance models to improve consistency and effectiveness across modalities.
- Define key performance indicators and establish mechanisms to measure business impact, customer outcomes, and operational efficiency.
- Drive best-practice sharing and operational excellence initiatives across the TSSP network.
-
Onboarding, Development & Training
- Create and maintain a talent pipeline for these critical TSSP roles, building program awareness and sustainability.
- Partner with Clinical Applications leadership to develop and standardize onboarding programs, competency models, and continuing education pathways for TSSPs.
- Ensure consistent capability development across imaging modalities and customer engagement models.
-
Strategic Customer & Partnership Support
- Partner with commercial teams to support strategic customer relationships, enterprise agreements, and transformational healthcare partnerships.
- Participate in deal development, solution design, and customer planning activities specific to clinical resource inclusion.
- Help identify opportunities to expand value-added services and strengthen long-term customer partnerships.
-
Clinical Applications & Customer Success Alignment
- Develop integrated engagement models that create a seamless customer experience across TSSPs, CAS teams, and Imaging Advocates.
- Identify and address gaps in customer adoption, workflow optimization, and clinical performance.
- Serve as a voice of the customer to influence future service offerings and capability development.
-
Strategic Planning & Innovation
- Develop and execute a multi-year strategy for the evolution of the TSSP organization.
-
Lead transformation initiatives that improve scalability, customer experience, and operational effectiveness.
Required Qualifications
- For roles in USA - Master's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).
- Minimum 10 years of experience in medical imaging, clinical applications, healthcare operations, workforce development, or related healthcare leadership roles.
- Demonstrated experience leading cross-functional initiatives and influencing without direct authority.
- Experience working with strategic healthcare customers and executive stakeholders.
- Strong understanding of imaging operations, clinical workflows, and healthcare systems.
- Attention to detail and demonstrated ability to create, drive, and execute new processes and standard work.
- Willingness to travel 25%
Desired Characteristics
- Advanced degree (MBA, MHA, MS, or equivalent).
- Minimum 3 years of people leadership experience managing distributed and highly mobile teams.
- Experience leading clinical applications, customer success, workforce development, or healthcare consulting organizations.
- Multi-modality imaging experience.
- Experience supporting large IDN, academic, or enterprise healthcare partnerships.
- Knowledge of change management, operational excellence, and process improvement methodologies.
- Experience building scalable training, competency, and onboarding programs.
- Demonstrated ability to balance strategic thinking with operational execution. Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.
#LI-PA1
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $140,000.00-$210,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Job Description Summary
The Director, Technical Solutions Support Professionals (TSSP) leads a national team of TSSPs across all imaging modalities, driving clinical excellence, customer outcomes, operational consistency, and strategic growth initiatives. This leader is responsible for developing and executing the vision, standard work, onboarding, training, and performance framework for the TSSP organization while ensuring alignment with broader Commercial, Service, and Clinical Applications teams.This role serves as a critical bridge between strategic customer engagement and operational execution, partnering closely with Care Alliance teams on strategic accounts and long-term partnerships, Clinical Applications leaders on workforce development and onboarding programs, Digital Solutions teams and Clinical Applications Specialists (CAS) to ensure a seamless customer experience.
The Director provides direct leadership for TSSPs and serves as a dotted-line leader for Imaging Advocates, creating a scalable operating model that maximizes customer value, accelerates innovation adoption, and supports growth across the imaging portfolio.
The successful candidate must be equally comfortable shaping long-term strategy, influencing senior stakeholders, and leading day-to-day operational execution.
Job Description
Roles and Responsibilities
-
People Leadership
- Lead, coach, and develop a multi-modality team of Technical Solutions Support Professionals (TSSPs).
- Create a high-performance culture focused on customer success, innovation, accountability, and continuous improvement.
- Establish talent development strategies, succession planning, and talent pipeline.
- Provide dotted-line leadership and strategic direction for Imaging Advocates.
- Foster collaboration across Clinical Applications, Service, Sales, Product, and Marketing teams.
-
Operational Excellence & Standardization
- Design and implement standard work, operating procedures, and performance expectations for the TSSP organization.
- Develop scalable processes, tools, metrics, and governance models to improve consistency and effectiveness across modalities.
- Define key performance indicators and establish mechanisms to measure business impact, customer outcomes, and operational efficiency.
- Drive best-practice sharing and operational excellence initiatives across the TSSP network.
-
Onboarding, Development & Training
- Create and maintain a talent pipeline for these critical TSSP roles, building program awareness and sustainability.
- Partner with Clinical Applications leadership to develop and standardize onboarding programs, competency models, and continuing education pathways for TSSPs.
- Ensure consistent capability development across imaging modalities and customer engagement models.
-
Strategic Customer & Partnership Support
- Partner with commercial teams to support strategic customer relationships, enterprise agreements, and transformational healthcare partnerships.
- Participate in deal development, solution design, and customer planning activities specific to clinical resource inclusion.
- Help identify opportunities to expand value-added services and strengthen long-term customer partnerships.
-
Clinical Applications & Customer Success Alignment
- Develop integrated engagement models that create a seamless customer experience across TSSPs, CAS teams, and Imaging Advocates.
- Identify and address gaps in customer adoption, workflow optimization, and clinical performance.
- Serve as a voice of the customer to influence future service offerings and capability development.
-
Strategic Planning & Innovation
- Develop and execute a multi-year strategy for the evolution of the TSSP organization.
-
Lead transformation initiatives that improve scalability, customer experience, and operational effectiveness.
Required Qualifications
- For roles in USA - Master's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).
- Minimum 10 years of experience in medical imaging, clinical applications, healthcare operations, workforce development, or related healthcare leadership roles.
- Demonstrated experience leading cross-functional initiatives and influencing without direct authority.
- Experience working with strategic healthcare customers and executive stakeholders.
- Strong understanding of imaging operations, clinical workflows, and healthcare systems.
- Attention to detail and demonstrated ability to create, drive, and execute new processes and standard work.
- Willingness to travel 25%
Desired Characteristics
- Advanced degree (MBA, MHA, MS, or equivalent).
- Minimum 3 years of people leadership experience managing distributed and highly mobile teams.
- Experience leading clinical applications, customer success, workforce development, or healthcare consulting organizations.
- Multi-modality imaging experience.
- Experience supporting large IDN, academic, or enterprise healthcare partnerships.
- Knowledge of change management, operational excellence, and process improvement methodologies.
- Experience building scalable training, competency, and onboarding programs.
- Demonstrated ability to balance strategic thinking with operational execution. Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.
#LI-PA1
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $140,000.00-$210,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
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Find JobsDirector of Technical Solutions Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in director of technical solutions jobs.
- 7 or more years of technical pre-sales or solutions engineering experience
- Proven leadership of technical solutions or sales engineering teams
- Proficiency with enterprise SaaS platforms and cloud infrastructure
- Experience developing solution architectures for complex enterprise accounts
- Bachelor's degree in computer science, engineering, or a related technical field
- Familiarity with CRM and customer success platforms used in enterprise sales cycles
Tips for Your Director of Technical Solutions Job Search
Quantify the revenue you influenced
Director of Technical Solutions roles sit at the intersection of sales and engineering, so your resume needs deal sizes, pipeline contributions, and renewal rates you helped secure. Hiring managers want to see the commercial impact of your technical decisions, not just the solutions you deployed.
Tailor your resume to pre-sales or post-sales
Some companies use this title for pre-sales solution architects, others for post-sale implementation leaders. Read the job description carefully and mirror its language. Submitting a resume weighted toward deployment when the role is pre-sales will get you screened out before a call.
Apply early to roles that fit
Migrate Mate lists director of technical solutions openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight cross-functional leadership explicitly
Interviewers for this role probe how you coordinate between product, engineering, and sales. Prepare two or three concrete examples where you resolved a technical objection during a sales cycle or translated a customer requirement into a product roadmap item. Vague claims about collaboration won't hold up under questioning.
Get clear on the company's technical complexity
A director of technical solutions at a startup building custom integrations is a very different job from one at an enterprise vendor managing a certified partner ecosystem. Before your interview, research the product's integration depth, typical customer tech stacks, and the size of the solutions team you'd lead.
Negotiate scope alongside compensation
When you receive an offer, clarify headcount authority, budget ownership, and whether you own the full solution lifecycle or hand off at contract signature. These scope questions often matter more than base pay for long-term career leverage in this role.
Director of Technical Solutions Jobs: Frequently Asked Questions
Which companies are hiring the most director of technical solutionss?
The companies hiring the most director of technical solutionss right now include TEAM, AECOM, and Merck, with the largest share of openings in Arizona, New York, and Kansas, based on current listings on Migrate Mate as of November 2026. Enterprise software vendors and managed service providers consistently account for the largest volume of postings.
How many director of technical solutions jobs are remote?
About 100% of director of technical solutions openings are fully remote or hybrid as of November 2026, with the highest remote concentration in pre-sales solution architecture roles where customer travel requirements are lower. Post-sale implementation leadership positions are more likely to require on-site or regional presence due to hands-on deployment responsibilities.
How do you become a director of technical solutions?
Most people reach this role by starting in solutions engineering, pre-sales architecture, or technical account management, then advancing into team lead and manager roles that add people leadership and commercial accountability. Building a record of closing or retaining large enterprise accounts, developing proficiency with the platform your employer sells, and demonstrating cross-functional credibility with both sales and product organizations are the steps that move candidates into director-level consideration.
Can I get a director of technical solutions job with limited leadership experience?
It's uncommon but possible if you've led high-stakes technical pursuits informally, such as owning a complex proof-of-concept from scoping through sign-off without a formal management title. Targeting companies that are building out their solutions function for the first time, rather than replacing an established leader, gives you the best path in. Be ready to show commercial outcomes, not just technical depth.
What does the director of technical solutions interview process look like?
The process typically runs four to six rounds and includes an initial recruiter screen, a hiring manager conversation focused on your solutions leadership philosophy, a panel interview with sales and product stakeholders, and a final presentation or case study where you walk through how you'd handle a complex enterprise deal or build out the solutions function. Expect detailed questions about deal sizes you've influenced and how you've resolved technical objections during active sales cycles.
Where can I find and apply to director of technical solutions jobs?
You can find and apply to director of technical solutions jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your background in pre-sales, implementation, or customer success architecture, then apply directly to each listing that fits your experience and target industry.
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