Service Delivery Engineer Jobs
Service Delivery Engineer jobs are open across managed services, cloud infrastructure, and enterprise IT, in industries from telecommunications to financial services and healthcare, at every level from associate to principal and architect. See the openings below and apply to the ones that match your experience.
Find JobsLooking for remote work? View remote service delivery engineer jobs →Overview
Showing 5 of 653+ Service Delivery Engineer jobs
The role is on-site in Salt Lake City. Early in the assignment, you'll spend about one month in Elko, Nevada, for training and on-site work. This role suits a polished, composed IT professional who can work confidently with executive-level mining leaders.
Assignment Details
- Location: Salt Lake City, UT (on-site), with about one month of travel to Elko, NV
- Schedule: Monday–Friday
- Duration: 6 months minimum
- Start Date: On or around December 1, 2026
- Openings: 1
- Pay: In the $28.50/hour range, but depends on experience
- Provide white-glove technical support to executives, senior leadership, VIP users, and other high-priority stakeholders
- Manage incidents, service requests, problems, and escalations through the client's ITSM platform
- Independently diagnose and resolve hardware, software, and connectivity issues
- Troubleshoot basic network issues, including TCP/IP, DNS, DHCP, and VPN connectivity
- Balance competing priorities in a fast-paced environment while keeping users informed
- Deliver a consistently positive, professional end-user experience
- 3–5 years of experience in IT support or IT operations
- Strong understanding of IT service management processes, including incident management, service request fulfillment, problem management, and escalation
- Hands-on experience with an ITSM platform (e.g., ServiceNow, Jira Service Management, or similar)
- Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, and basic network troubleshooting)
- Strong troubleshooting, analytical, and problem-solving skills
- Excellent verbal and written communication skills
- Poise, discretion, and professionalism when supporting senior executives
- Ability and willingness to travel to Elko, NV for about one month
- Authorization to work in the U.S. without current or future visa sponsorship
The role is on-site in Salt Lake City. Early in the assignment, you'll spend about one month in Elko, Nevada, for training and on-site work. This role suits a polished, composed IT professional who can work confidently with executive-level mining leaders.
Assignment Details
- Location: Salt Lake City, UT (on-site), with about one month of travel to Elko, NV
- Schedule: Monday–Friday
- Duration: 6 months minimum
- Start Date: On or around December 1, 2026
- Openings: 1
- Pay: In the $28.50/hour range, but depends on experience
- Provide white-glove technical support to executives, senior leadership, VIP users, and other high-priority stakeholders
- Manage incidents, service requests, problems, and escalations through the client's ITSM platform
- Independently diagnose and resolve hardware, software, and connectivity issues
- Troubleshoot basic network issues, including TCP/IP, DNS, DHCP, and VPN connectivity
- Balance competing priorities in a fast-paced environment while keeping users informed
- Deliver a consistently positive, professional end-user experience
- 3–5 years of experience in IT support or IT operations
- Strong understanding of IT service management processes, including incident management, service request fulfillment, problem management, and escalation
- Hands-on experience with an ITSM platform (e.g., ServiceNow, Jira Service Management, or similar)
- Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, and basic network troubleshooting)
- Strong troubleshooting, analytical, and problem-solving skills
- Excellent verbal and written communication skills
- Poise, discretion, and professionalism when supporting senior executives
- Ability and willingness to travel to Elko, NV for about one month
- Authorization to work in the U.S. without current or future visa sponsorship
Service Delivery Engineer Jobs by Experience Level
See All 653+ Service Delivery Engineer Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsService Delivery Engineer Job Market
Who's Hiring
- Amazon50
- CARVANA43
- EY41
- Sherwin-Williams33
- Agiliti16
Top Industries Hiring
- Technology & Software
- Construction & Real Estate
- Retail
- Accounting & Auditing
- Medical Devices
What Employers Look For
The qualifications that appear most often in service delivery engineer jobs.
- Bachelor's degree in information technology, computer science, or a related field
- Experience managing IT service delivery using ITIL frameworks and ITSM platforms
- Proficiency with ticketing and monitoring tools such as ServiceNow or similar ATS-integrated platforms
- Demonstrated ability to manage SLAs, escalation processes, and incident response workflows
- Strong communication skills for coordinating between technical teams and business stakeholders
- ITIL Foundation certification or equivalent service management credential preferred
Tips for Your Service Delivery Engineer Job Search
Tailor your resume to SLA metrics
Hiring managers for service delivery engineer roles want to see ownership of service-level agreements, incident response times, and uptime figures. Replace vague bullet points with specific outcomes tied to the services you managed or improved.
Highlight your ITIL or ITSM credentials early
Many postings screen for ITIL Foundation certification before reviewing anything else. Put it in your resume header or a dedicated credentials line so recruiters spot it immediately without reading your full work history.
Filter openings by customer-facing vs internal scope
Some service delivery engineer roles are purely internal IT operations while others are client-facing managed services. Knowing which type fits your background lets you skip mismatched postings and write a sharper cover letter for the ones you want.
Apply early to roles that fit
Migrate Mate lists service delivery engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers frequently describe a failed deployment or a missed SLA and ask how you would have handled it. Walk through a real incident from your experience using a structured format: what broke, what you did, and what changed afterward.
Negotiate scope before you negotiate salary
Service delivery engineer offers often differ most on on-call rotation frequency and customer account load, not just pay. Clarify those terms during the offer stage so you understand the full workload before you accept.
Service Delivery Engineer Jobs: Frequently Asked Questions
Which companies are hiring the most service delivery engineers?
The most active employers for service delivery engineers right now are Amazon, CARVANA, and EY, and the most openings are in Texas, Virginia, and New York, based on current listings on Migrate Mate as of November 2026. Managed services providers and large enterprise IT organizations consistently post the highest volume of these roles.
How many service delivery engineer jobs are remote?
About 54% of service delivery engineer openings are fully remote or hybrid as of November 2026, though the share varies by specialization. Roles focused on monitoring, documentation, and vendor coordination tend to be the most remote-friendly, while positions requiring on-site data center work or hands-on hardware support are more likely to be fully in-person.
How do you become a service delivery engineer?
Start with a foundation in IT support or systems administration, where you build hands-on experience with networks, ticketing systems, and troubleshooting workflows. Earning an ITIL Foundation certification signals that you understand service management principles employers expect. From there, move into roles that give you ownership of SLAs, incident response, or vendor coordination to build the operational track that service delivery engineer postings require.
Can I get a service delivery engineer job with little experience?
Yes, entry-level and associate service delivery engineer roles exist, and they typically look for candidates who have worked in IT support, helpdesk, or NOC environments. Demonstrating familiarity with ticketing platforms, change management processes, and customer communication goes further than credentials alone. Targeting smaller managed services companies or internal IT teams at mid-size organizations gives you a realistic path in without years of enterprise experience.
What does the service delivery engineer interview process look like?
Most processes start with a recruiter screen focused on your background and tool familiarity, followed by a technical interview where you walk through how you have handled incidents, escalations, or SLA breaches. A final round often includes a panel with a manager and a senior engineer who present a scenario and assess how you think through prioritization and communication under pressure.
Where can I find and apply to service delivery engineer jobs?
You can find and apply to service delivery engineer jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and specialization, then apply directly to each one that fits.
See All 653+ Service Delivery Engineer Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs