Mid Level Director Of Technology Jobs
Mid level director of technology jobs go to professionals ready to own cross-functional initiatives, guide junior team members, and shape technical strategy with limited oversight. Openings concentrate across Education, Fintech, and Banking & Financial Services, with 33% remote or hybrid availability, and employers like JPMorganChase, University of Washington, and Onondaga Community College hiring at this level now.
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BROAD FUNCTION
The Assistant Director of Technology Support Services plays a leadership role in providing technical and operational support for Onondaga Community College's information technology systems, with a focus on end user computing including desktop, help desk, and related support services.
This position works within the ITS leadership team to ensure a highly reliable and secure environment that enables academic, administrative, and student computing.
MAJOR RESPONSIBILITIES
Provide high quality technical, analytical, and operational services in support of campus technology support services, system design and end user computing support including:
Desktop, laptop, and mobile device support;
Help Desk operations and end user support services;
Serve as primary level two ITS support for assigned technology support applications and tools as needed.
Provide technical and operational analysis, problem solving, documentation and solution implementation.
Work collaboratively with campus departments and users to provide effective and timely communication and technical support.
Identify and implement technical support tasks, ensuring that multiple areas of IT are working in a coordinated, team-focused manner.
Provide input to the IT leadership team regarding project planning and management, act as project manager for projects as assigned. Develop project plans including scope, requirements, scheduling, budget, and resource assignment.
Effectively represent the College when interacting with third party suppliers, vendors, and hosting providers.
Provide recommendations for technology and business process improvements and implement as directed.
Track and manage inventory and lifecycle replacement plan.
Assist with budget planning and management for technology support services, including procurement and lifecycle replacement expenditures.
May supervise staff within the ITS department.
Job Requirements:
MINIMUM QUALIFICATIONS
Bachelor's degree from a regionally accredited college, university or foreign equivalency and 5 years of work experience in Information Technology
Demonstrated project management experience
PREFERRED QUALIFICATIONS
Experience with higher education business processes and enterprise information systems
Supervisory Experience
Bilingual in Spanish & English. Bilingual in English and other languages will be considered.
KNOWLEDGE, SKILLS & ABILITIES
Project management skills and experience with software development methodology, including workflow and business process modeling
Demonstrated skill and ability with information technology systems.
Strong analytical and problem-solving skills
Ability to maintain and communicate knowledge of emerging technologies
Effective written and interpersonal communication skills
Team focused, customer service attitude and strong work ethic
Additional Information:
Salary range is: $64,420 - $80,526, commensurate with credentials and relevant experience.
Onondaga Community College offers a generous and competitive benefits package including:
New York State Local Retirement System (pension) or an Optional Retirement Plan (401a).
Excellent health, dental, and vision insurance plans (qualifying domestic partner included).
Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.
BROAD FUNCTION
The Assistant Director of Technology Support Services plays a leadership role in providing technical and operational support for Onondaga Community College's information technology systems, with a focus on end user computing including desktop, help desk, and related support services.
This position works within the ITS leadership team to ensure a highly reliable and secure environment that enables academic, administrative, and student computing.
MAJOR RESPONSIBILITIES
Provide high quality technical, analytical, and operational services in support of campus technology support services, system design and end user computing support including:
Desktop, laptop, and mobile device support;
Help Desk operations and end user support services;
Serve as primary level two ITS support for assigned technology support applications and tools as needed.
Provide technical and operational analysis, problem solving, documentation and solution implementation.
Work collaboratively with campus departments and users to provide effective and timely communication and technical support.
Identify and implement technical support tasks, ensuring that multiple areas of IT are working in a coordinated, team-focused manner.
Provide input to the IT leadership team regarding project planning and management, act as project manager for projects as assigned. Develop project plans including scope, requirements, scheduling, budget, and resource assignment.
Effectively represent the College when interacting with third party suppliers, vendors, and hosting providers.
Provide recommendations for technology and business process improvements and implement as directed.
Track and manage inventory and lifecycle replacement plan.
Assist with budget planning and management for technology support services, including procurement and lifecycle replacement expenditures.
May supervise staff within the ITS department.
Job Requirements:
MINIMUM QUALIFICATIONS
Bachelor's degree from a regionally accredited college, university or foreign equivalency and 5 years of work experience in Information Technology
Demonstrated project management experience
PREFERRED QUALIFICATIONS
Experience with higher education business processes and enterprise information systems
Supervisory Experience
Bilingual in Spanish & English. Bilingual in English and other languages will be considered.
KNOWLEDGE, SKILLS & ABILITIES
Project management skills and experience with software development methodology, including workflow and business process modeling
Demonstrated skill and ability with information technology systems.
Strong analytical and problem-solving skills
Ability to maintain and communicate knowledge of emerging technologies
Effective written and interpersonal communication skills
Team focused, customer service attitude and strong work ethic
Additional Information:
Salary range is: $64,420 - $80,526, commensurate with credentials and relevant experience.
Onondaga Community College offers a generous and competitive benefits package including:
New York State Local Retirement System (pension) or an Optional Retirement Plan (401a).
Excellent health, dental, and vision insurance plans (qualifying domestic partner included).
Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.
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Who's Hiring
Top Industries Hiring
- Education
- Fintech
- Banking & Financial Services
- Investment & Asset Management
Mid Level Director Of Technology Jobs: Frequently Asked Questions
How do I get a mid level director of technology job?
Position yourself around ownership and outcomes. Highlight projects where you led cross-functional coordination, made architectural or strategic decisions, and delivered measurable results with minimal supervision. Tailor your resume to show increasing scope over time, not just task completion. Recruiters at this level want evidence you can drive direction, not just execute it, so lead with impact over responsibilities.
Which companies hire mid level director of technologys?
Companies hiring mid level director of technologys right now include JPMorganChase, University of Washington, and Onondaga Community College, based on current listings on Migrate Mate as of August 2026. Mid-size growth companies and enterprise technology departments tend to hire most actively at this level, where proven ownership experience is valued more than seniority alone.
Are there remote mid level director of technology jobs?
Yes, remote and hybrid options are widely available at this experience level. About 33% of mid level director of technology openings are remote or hybrid as of August 2026, reflecting strong demand for experienced technology leaders who can operate effectively without daily on-site presence. On-site roles still exist, particularly in industries with high operational or infrastructure complexity.
How do I move up to a mid level director of technology role?
Growth into mid level typically comes from deepening both technical credibility and organizational influence in your early roles. Focus on owning deliverables end to end rather than contributing to them, seek out opportunities to mentor peers or coordinate across teams, and build a record of decisions that improved outcomes. Employers promote or hire at this level when they see evidence of independent judgment and consistent follow-through.
Which industries hire the most mid level director of technologys?
Mid Level director of technology roles concentrate in Education, Fintech, and Banking & Financial Services, based on current listings on Migrate Mate as of August 2026. These sectors invest heavily in technology leadership at the mid level because they are scaling systems, modernizing infrastructure, or managing complex product roadmaps that require hands-on directors who can own execution and align teams.