Division Director Jobs
Division Director jobs are open across healthcare, nonprofit, and government sectors, as well as financial services and education, covering specializations in operations, programs, and strategy, from mid-level manager to senior executive. Find a role that fits below and apply directly.
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Director of Operations for the Division of Tenant & Owner Resources (CityHAP Program)
- HOUSING PRESERVATION & DVLPMNT
Posted on
11/07/2026
- Full-time
Location
NYC-ALL BOROS
- Exam may be required
Department
TENANT & OWNER RESOURCES
Save
Job Description
The Department of Housing Preservation and Development (HPD) oversees housing standards across all 3.7 million homes in New York City.
As the nation’s largest municipal housing agency, HPD is responsible for building and preserving affordable housing, protecting tenants from harassment and displacement, and holding landlords accountable across the five boroughs. Under Commissioner Dina Levy and the Mamdani Administration, HPD is pursuing an ambitious housing agenda focused on the needs of New York’s tenants. With a broad set of tools including standards enforcement, tenant resources, and the creation of new affordable housing, HPD is committed to making New York City a more affordable place for renters and homeowners alike.
Your Team:
The Office of Housing Access and Stability (“HAS”) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.
The Division of Tenant and Owner Resources (DTOR), within HAS, is responsible for the administration of rental subsidy programs that serves over 45,000 households and 9,000 landlords in all five boroughs. These programs include the Housing Choice Voucher (HCV), Project Based Voucher (PBV), Moderate Rehab Section 8, Moderate Rehab Single Room Occupancy (SRO), and Continuum of Care (CoC)/Shelter Plus Care (SPC), NYC 15/15, Housing Access Voucher Program (HAVP), City Housing Assistance Program (CHAP) and HOME Tenant-Based Rental Assistance (HOME TBRA).
Your Impact:
The City Housing Assistance Program (CHAP) is a city funded rental assistance program administered by the New York City Department of Housing Preservation and Development (HPD). The program provides rental assistance to low-income households with incomes at or below 50% of Area Median Income (AMI) who are at risk of homelessness, including certain rent-stabilized households facing eviction for nonpayment of rent and certain households residing in shelter who do not qualify for existing rental assistance programs. CHAP helps eligible households maintain stable, permanent housing by subsidizing their rent, with the household generally contributing 30% of its adjusted monthly income toward rent. The program provides targeted assistance to New Yorkers facing housing instability while helping preserve rent-stabilized housing and prevent homelessness.
As the Director of Operations for the Division of Tenant and Owner Resources (DTOR), you will serve as a strategic partner to the Assistant Commissioner in strengthening a large, mission-driven division working together to deliver rental subsidies for New Yorkers. You will lead efforts to build a high-performing, connected team by supporting supervisors, advancing professional growth, and ensuring consistent and meaningful performance management. Working closely with the Assistant Commissioner, the DTOR leadership team, and the HAS Staffing and Training team, you will use data and operational insight to improve processes, inform decisions, and foster a collaborative culture across a division of more than 300 staff. This is a high-trust, people-centered role for someone who brings both emotional intelligence and analytical rigor.
Your Role:
- Performance Management: Oversee the division’s performance evaluation cycle, ensuring reviews are completed on time and used as real tools for feedback, goal setting, and development.
- Supervisor Support & Development: Equip supervisors with the guidance, tools, and coaching they need to support their teams, set clear expectations, and address performance concerns early and constructively.
- Accountability & Corrective Action: Partner with supervisors, HPD Human Resources, and labor relations to manage staff performance expectations consistently and in line with agency policy.
- Training & Professional Growth: Collaborate with DTOR and HAS leadership to identify and build pathways for staff advancement and training.
- Team Cohesion & Organizational Effectiveness: Partner with the Assistant Commissioner and division leadership to strengthen communication, trust, and collaboration across units, and help lead initiatives that build a positive, team-oriented culture.
- Leadership Team Coordination: Plan and facilitate leadership meetings and retreats, ensure clear agendas and follow-through, and help align the leadership team around shared priorities.
- Data & Operational Analysis: Develop and maintain dashboards and reports (e.g., Power BI, OBIEE) to track workload, productivity, staffing, and service outcomes; use findings to identify trends and recommend operational improvements.
- Process Improvement: Assess workflows across units, streamline procedures, and implement practical solutions that improve efficiency and the customer experience for tenants and owners.
Preferred skills
- People Leadership: Demonstrated experience managing, coaching, and developing staff and supervisors in a large or complex organization.
- Performance Management Expertise: Working knowledge of performance evaluation and performance processes, ideally in a public sector or unionized environment.
- Organizational Development: Experience leading team building, change management, or culture initiatives that improve group dynamics and engagement.
- Facilitation & Interpersonal Skills: Ability to build trust, navigate sensitive conversations with tact and discretion, and bring people together around common goals.
- Data Analysis & Visualization: Proficiency with Power BI, OBIEE, Excel, or similar tools; comfort turning data into clear, actionable insights.
- Exceptional Communication: Strong written and verbal skills, with the ability to tailor messages to staff at all levels.
- Project Management: Proven ability to manage multiple priorities and drive initiatives to completion.
- Knowledge of Housing Programs: Familiarity with rental subsidy programs, tenant and owner services, or NYC government operations is a plus
Applicants must be permanent or in a comparable civil service title
ADMINISTRATIVE STAFF ANALYST ( - 1002D
Minimum Qualifications
1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or
3. An associate degree or completion of 60 semester credits from an accredited college and six years of full-time satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or
4. A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and eight years of full-time satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or
5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.
Residency Requirement
NYC residency required
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Save
Job ID
810333
Posted until
12/07/2026
Title code
1002D
Civil service title
ADMINISTRATIVE STAFF ANALYST (
Title classification
Competitive-1
Business title
Director of Operations for the Division of Tenant & Owner Resources (CityHAP Program)
- Experience level: Experienced (non-manager)
Job level
00
Number of positions
1
Work location
100 Gold Street
- Category: Constituent Services & Community Programs
Director of Operations for the Division of Tenant & Owner Resources (CityHAP Program)
Director of Operations for the Division of Tenant & Owner Resources (CityHAP Program)
- HOUSING PRESERVATION & DVLPMNT
Posted on
11/07/2026
- Full-time
Location
NYC-ALL BOROS
- Exam may be required
Department
TENANT & OWNER RESOURCES
Save
Job Description
The Department of Housing Preservation and Development (HPD) oversees housing standards across all 3.7 million homes in New York City.
As the nation’s largest municipal housing agency, HPD is responsible for building and preserving affordable housing, protecting tenants from harassment and displacement, and holding landlords accountable across the five boroughs. Under Commissioner Dina Levy and the Mamdani Administration, HPD is pursuing an ambitious housing agenda focused on the needs of New York’s tenants. With a broad set of tools including standards enforcement, tenant resources, and the creation of new affordable housing, HPD is committed to making New York City a more affordable place for renters and homeowners alike.
Your Team:
The Office of Housing Access and Stability (“HAS”) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.
The Division of Tenant and Owner Resources (DTOR), within HAS, is responsible for the administration of rental subsidy programs that serves over 45,000 households and 9,000 landlords in all five boroughs. These programs include the Housing Choice Voucher (HCV), Project Based Voucher (PBV), Moderate Rehab Section 8, Moderate Rehab Single Room Occupancy (SRO), and Continuum of Care (CoC)/Shelter Plus Care (SPC), NYC 15/15, Housing Access Voucher Program (HAVP), City Housing Assistance Program (CHAP) and HOME Tenant-Based Rental Assistance (HOME TBRA).
Your Impact:
The City Housing Assistance Program (CHAP) is a city funded rental assistance program administered by the New York City Department of Housing Preservation and Development (HPD). The program provides rental assistance to low-income households with incomes at or below 50% of Area Median Income (AMI) who are at risk of homelessness, including certain rent-stabilized households facing eviction for nonpayment of rent and certain households residing in shelter who do not qualify for existing rental assistance programs. CHAP helps eligible households maintain stable, permanent housing by subsidizing their rent, with the household generally contributing 30% of its adjusted monthly income toward rent. The program provides targeted assistance to New Yorkers facing housing instability while helping preserve rent-stabilized housing and prevent homelessness.
As the Director of Operations for the Division of Tenant and Owner Resources (DTOR), you will serve as a strategic partner to the Assistant Commissioner in strengthening a large, mission-driven division working together to deliver rental subsidies for New Yorkers. You will lead efforts to build a high-performing, connected team by supporting supervisors, advancing professional growth, and ensuring consistent and meaningful performance management. Working closely with the Assistant Commissioner, the DTOR leadership team, and the HAS Staffing and Training team, you will use data and operational insight to improve processes, inform decisions, and foster a collaborative culture across a division of more than 300 staff. This is a high-trust, people-centered role for someone who brings both emotional intelligence and analytical rigor.
Your Role:
- Performance Management: Oversee the division’s performance evaluation cycle, ensuring reviews are completed on time and used as real tools for feedback, goal setting, and development.
- Supervisor Support & Development: Equip supervisors with the guidance, tools, and coaching they need to support their teams, set clear expectations, and address performance concerns early and constructively.
- Accountability & Corrective Action: Partner with supervisors, HPD Human Resources, and labor relations to manage staff performance expectations consistently and in line with agency policy.
- Training & Professional Growth: Collaborate with DTOR and HAS leadership to identify and build pathways for staff advancement and training.
- Team Cohesion & Organizational Effectiveness: Partner with the Assistant Commissioner and division leadership to strengthen communication, trust, and collaboration across units, and help lead initiatives that build a positive, team-oriented culture.
- Leadership Team Coordination: Plan and facilitate leadership meetings and retreats, ensure clear agendas and follow-through, and help align the leadership team around shared priorities.
- Data & Operational Analysis: Develop and maintain dashboards and reports (e.g., Power BI, OBIEE) to track workload, productivity, staffing, and service outcomes; use findings to identify trends and recommend operational improvements.
- Process Improvement: Assess workflows across units, streamline procedures, and implement practical solutions that improve efficiency and the customer experience for tenants and owners.
Preferred skills
- People Leadership: Demonstrated experience managing, coaching, and developing staff and supervisors in a large or complex organization.
- Performance Management Expertise: Working knowledge of performance evaluation and performance processes, ideally in a public sector or unionized environment.
- Organizational Development: Experience leading team building, change management, or culture initiatives that improve group dynamics and engagement.
- Facilitation & Interpersonal Skills: Ability to build trust, navigate sensitive conversations with tact and discretion, and bring people together around common goals.
- Data Analysis & Visualization: Proficiency with Power BI, OBIEE, Excel, or similar tools; comfort turning data into clear, actionable insights.
- Exceptional Communication: Strong written and verbal skills, with the ability to tailor messages to staff at all levels.
- Project Management: Proven ability to manage multiple priorities and drive initiatives to completion.
- Knowledge of Housing Programs: Familiarity with rental subsidy programs, tenant and owner services, or NYC government operations is a plus
Applicants must be permanent or in a comparable civil service title
ADMINISTRATIVE STAFF ANALYST ( - 1002D
Minimum Qualifications
1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or
3. An associate degree or completion of 60 semester credits from an accredited college and six years of full-time satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or
4. A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and eight years of full-time satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or
5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.
Residency Requirement
NYC residency required
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Save
Job ID
810333
Posted until
12/07/2026
Title code
1002D
Civil service title
ADMINISTRATIVE STAFF ANALYST (
Title classification
Competitive-1
Business title
Director of Operations for the Division of Tenant & Owner Resources (CityHAP Program)
- Experience level: Experienced (non-manager)
Job level
00
Number of positions
1
Work location
100 Gold Street
- Category: Constituent Services & Community Programs
Director of Operations for the Division of Tenant & Owner Resources (CityHAP Program)
See All 162+ Division Director Jobs
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Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services15
- Education8
- Science & Research2
- Government & Public Sector2
- Agriculture & Farming1
What Employers Look For
The qualifications that appear most often in division director jobs.
- 7 or more years of progressive leadership experience managing large teams or departments
- Demonstrated success owning a departmental or divisional budget and hitting financial targets
- Bachelor's degree in business administration, public administration, or a related field required
- Experience with strategic planning, goal setting, and performance management processes
- Strong communication and executive stakeholder engagement skills across all organizational levels
- Master's degree or relevant professional certification preferred in many healthcare and government roles
Tips for Your Division Director Job Search
Quantify the scope you managed
Division directors are evaluated on scale. Your resume should state headcount, budget size, and revenue or cost impact for each role. Vague leadership language won't distinguish you from other senior candidates in the same applicant pool.
Tailor your resume to the sector
A division director resume in healthcare reads differently from one in government contracting. Highlight sector-specific frameworks, regulatory environments, and stakeholder types that match the posting, not a generic leadership narrative you reuse across applications.
Apply early to roles that fit
Migrate Mate lists division director openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target organizations undergoing structural change
Divisions are often created or restructured after mergers, funding events, or leadership transitions. Job postings that mention new reporting lines, expanded mandates, or recent reorgs signal an open role with real growth scope, not a backfill for status quo work.
Prepare a cross-functional leadership story
Interviewers for director-level roles probe how you work with peers, not just your own team. Prepare two or three specific examples of aligning competing priorities across departments, managing up, and building buy-in for a decision that faced internal resistance.
Negotiate scope before you negotiate salary
At the director level, title and reporting structure often matter as much as compensation. Clarify whether the role has direct P&L ownership, what the headcount trajectory looks like, and who you report to before you enter the salary conversation.
Division Director Jobs: Frequently Asked Questions
Which companies are hiring the most division directors?
The companies hiring the most division directors right now include SSM Health, Thermo Fisher Scientific, and The Ohio State University Wexner Medical Center, with the largest share of openings in Texas, California, and Pennsylvania, based on current listings on Migrate Mate as of November 2026. Healthcare systems, nonprofit networks, and large government agencies consistently make up a significant portion of active postings.
How many division director jobs are remote?
About 63% of division director openings are fully remote or hybrid as of November 2026, with the highest remote share in roles focused on strategy, programs, and policy rather than operations or facilities. Divisions with physical sites or hands-on service delivery tend to require on-site presence at least part of the week.
How do you become a division director?
Most division directors build their path by moving from individual contributor roles into team management, then department management, then taking on cross-functional or multi-team responsibilities. Earning a graduate degree or sector-specific credential accelerates promotion in healthcare and government. Building a record of measurable outcomes, particularly around budget ownership and team growth, is what separates candidates who move into director roles from those who plateau at manager.
Can you get hired as a division director without prior director experience?
Some organizations will hire a strong department manager into a first-time director role, particularly at nonprofits, startups, or agencies undergoing rapid growth. The key is demonstrating that you have already functioned at director scope, managing multiple teams, owning outcomes across a full department, and influencing decisions above your formal level. Frame your resume around evidence of that scope, not your title.
What does the division director interview process look like?
Most organizations run a multi-stage process for division director roles, starting with a screening call, followed by a panel interview with senior leadership and HR, and often a presentation round where you are asked to respond to a strategic scenario or propose a plan for the division. Final stages typically involve peer interviews across departments and a conversation with the executive to whom the role reports. The whole process commonly takes several weeks.
Where can I find and apply to division director jobs?
You can find and apply to division director jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your background and apply directly to each one. No third-party redirects or intermediary steps are involved in the application process.
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