EAP Counselor Jobs
EAP Counselor jobs are open across healthcare systems, government agencies, corporate employers, and behavioral health organizations, at every level from staff counselor to program director, with specializations in crisis intervention, substance use counseling, and workplace mental health. Find a role that fits below and apply directly.
Find EAP Counselor JobsOverview
Showing 5 of 24+ EAP Counselor jobs
**This is a per diem role for a total of 8 hours per week (hours are guaranteed). Position is non-exempt status and paid on an hourly basis.***
The Optum family of businesses, is seeking an Onsite EAP Counselor to join our team in Santa Clara, CA. As a member of the Optum Behavioral Care team, you’ll be an integral part of our vision to make healthcare better for everyone.
The Onsite EAP Counselor is a professional position responsible for providing onsite services to either a dedicated customer or customers in our overall book of business. Responsibilities range from assessment and referral, management consultations, training, and critical incident response. An Onsite EAP Counselor may also provide consultation to HR, program managers and supervisors on workplace and organizational issues.
Primary Responsibilities:
- Conduct solution focused consultations; helping clients define goals, plan action and gain insight
- Assess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse / chemical dependency and community-based resources
- Assist with referrals for members needing ongoing/additional counseling services
- Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
- Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues
- Provide crisis intervention and management support in response to Critical Incidents
- Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
- Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
- Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system (s) within departmental time frame
- Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices
- Other projects as assigned by manager
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Masters / Doctoral degree in a recognized behavioral health discipline
- Current, unrestricted license at the independent practice level
- 3+ years of experience in a behavioral health setting
- Ability to work onsite as needed
Preferred Qualifications:
- CEAP
- EAP experience
- Experience in settings such as managed care, private or public clinics, with emphasis on mental health, chemical dependency, and work place issues
- Training in EAP, workplace and organizational dynamics
- Proficiency with all MS Office applications
- Proven solid written and verbal communication skills
- Proven solid interpersonal skills required and the ability to work effectively among different levels of management and personnel
- Proven solid organizational skills with the ability to manage stressful situations and multiple competing priorities
XJ6
**This is a per diem role for a total of 8 hours per week (hours are guaranteed). Position is non-exempt status and paid on an hourly basis.***
The Optum family of businesses, is seeking an Onsite EAP Counselor to join our team in Santa Clara, CA. As a member of the Optum Behavioral Care team, you’ll be an integral part of our vision to make healthcare better for everyone.
The Onsite EAP Counselor is a professional position responsible for providing onsite services to either a dedicated customer or customers in our overall book of business. Responsibilities range from assessment and referral, management consultations, training, and critical incident response. An Onsite EAP Counselor may also provide consultation to HR, program managers and supervisors on workplace and organizational issues.
Primary Responsibilities:
- Conduct solution focused consultations; helping clients define goals, plan action and gain insight
- Assess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse / chemical dependency and community-based resources
- Assist with referrals for members needing ongoing/additional counseling services
- Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
- Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues
- Provide crisis intervention and management support in response to Critical Incidents
- Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
- Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
- Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system (s) within departmental time frame
- Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices
- Other projects as assigned by manager
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Masters / Doctoral degree in a recognized behavioral health discipline
- Current, unrestricted license at the independent practice level
- 3+ years of experience in a behavioral health setting
- Ability to work onsite as needed
Preferred Qualifications:
- CEAP
- EAP experience
- Experience in settings such as managed care, private or public clinics, with emphasis on mental health, chemical dependency, and work place issues
- Training in EAP, workplace and organizational dynamics
- Proficiency with all MS Office applications
- Proven solid written and verbal communication skills
- Proven solid interpersonal skills required and the ability to work effectively among different levels of management and personnel
- Proven solid organizational skills with the ability to manage stressful situations and multiple competing priorities
XJ6
See All 24 EAP Counselor Jobs
Find roles that match your experience and apply in just a few clicks.
Find EAP Counselor JobsEAP Counselor Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in EAP counselor jobs.
- Master's degree in counseling, social work, psychology, or a related clinical field
- Active state licensure such as LPC, LCSW, LMFT, or equivalent credential
- Certified Employee Assistance Professional (CEAP) certification or eligibility
- Experience with short-term solution-focused therapy and brief intervention models
- Knowledge of substance use disorders, crisis intervention, and mental health triage
- Familiarity with workplace behavioral health programs and employer referral processes
Tips for Your EAP Counselor Job Search
Tailor your resume for EAP settings
Highlight short-term solution-focused modalities like CBT and motivational interviewing, since most EAP contracts cap sessions at six to eight visits. Employers want to see you can triage quickly and connect clients to long-term resources when needed.
List every relevant license and credential
EAP postings frequently filter by licensure tier, so spell out your full credential with state, license number format, and status. CEAP certification is a differentiator worth placing near the top of your resume, not buried in a credentials section.
Apply early to roles that fit
Migrate Mate lists eap counselor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by contract versus direct hire
EAP counselors are hired through managed behavioral health organizations, third-party EAP vendors, and direct employer programs. Knowing which model a posting uses tells you whether benefits, caseload volume, and session limits will fit your clinical style before you apply.
Prepare for scenario-based interview questions
Interviewers for EAP roles routinely present workplace scenarios like manager referrals, threat assessments, or fitness-for-duty evaluations. Practice walking through your clinical reasoning out loud, referencing the specific steps you take from intake to close.
Negotiate caseload caps and on-call terms
Before accepting an offer, ask specifically about after-hours crisis line obligations and maximum active cases per week. EAP roles vary widely on these points, and both directly affect burnout risk and your ability to maintain clinical quality.
EAP Counselor Jobs: Frequently Asked Questions
Which companies are hiring the most eap counselors?
Optum, Magellan Health, and ComPsych are hiring the most eap counselors right now, with openings concentrated in Texas, Florida, and California, based on current listings on Migrate Mate as of November 2026. Demand tends to be highest at managed behavioral health vendors and large healthcare systems with integrated employee assistance programs.
How many eap counselor jobs are remote?
About 17% of eap counselor openings are fully remote or hybrid as of November 2026, reflecting the shift toward telephonic and video-based EAP counseling since the expansion of telehealth. Fully remote arrangements are most common for phone intake counselors and crisis line roles, while positions involving on-site critical incident response are typically in-person or hybrid.
How do you become a eap counselor?
Start by earning a master's degree in counseling, social work, or a related clinical field, then obtain full licensure in your state. Gaining clinical experience in brief therapy, substance use treatment, or crisis services strengthens your candidacy. Pursuing the Certified Employee Assistance Professional credential through the Employee Assistance Certification Commission is a recognized step into the specialty.
How do you get hired as an eap counselor with little experience?
Focus on roles with EAP vendors that hire associate-licensed clinicians and provide supervision toward full licensure. Internship experience in employee health, substance use, or brief intervention settings is directly relevant. Volunteering for a crisis line or workplace critical incident response team builds the triage and short-term counseling skills EAP employers look for in early-career candidates.
What does the eap counselor interview process look like?
Most EAP interviews begin with a phone screen to verify licensure status and confirm availability for any required on-call hours. A clinical interview follows, usually with a supervisor or clinical director, involving scenario-based questions on crisis response, manager referrals, and fitness-for-duty situations. Some employers add a written case conceptualization exercise before extending an offer.
Where can I find and apply to eap counselor jobs?
You can find and apply to eap counselor jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your licensure, clinical focus, and preferred setting, then apply directly to each one that fits.
See All 24 EAP Counselor Jobs
Find roles that match your experience and apply in just a few clicks.
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