Education and Outreach Coordinator Jobs

• Collaborates with staff, leadership, department and Human Resources to assess and identify the learning or performance management needs of the organization.
• Assesses and prioritizes educational needs based on: 1) Strategic initiatives of the organization. 2) Regulatory bodies. 3) Organizational policies, procedures and practices. 4) Leadership, staff, patient and physician feedback.
• Conducts and documents needs assessments for areas of responsibility, as well as assigned projects regarding staff and leadership education development.
• Consults with staff, leadership and peers regarding education and performance issues using the consulting diagnostic model and related literature and established best practices.
• Actively participates in committees, teams and/or other work groups as a representative of Learning Resources, and is responsible for reporting pertinent information to appropriate people, including peers.
• Rounds on areas of responsibility. Is visible to learners, and is intentional about developing effective partnerships with staff, leadership and external customers.

• Based on needs assessments, develops an appropriate education plan for areas of responsibility, as well as assigned projects.
• Creates curriculum that encourages experiential learning, skill development, and learner participation.
• Demonstrates skills in taking learning from concept (often provided by a subject matter expert), to storyboard to final product.
• Demonstrates knowledge, understanding and use of curriculum objectives and outcomes.
• Demonstrates knowledge, understanding and use of various learning modalities, including auditory, visual and kinesthetic.
• Utilizes a wide variety of resources to develop curriculum, including (but not limited to), subject matter experts, teaching aids, and technology.
• Proficient utilization of LMS, and can assist the LMS Administrator when needed.

• Demonstrates effective presentation skills.
• Demonstrates ability to engage learners in the learning process, using appropriate teaching techniques, such as (but not limited to) questioning, pre-evaluation, return demonstration, post-evaluation and teach back.
• Demonstrates effective facilitation skills that ensure participants are heard and have opportunities and are encouraged to question, as well as share opinions and life experiences as appropriate.
• Models effective feedback skills.
• Creates a positive learning environment by establishing rapport with participants.
• Demonstrates knowledge and usage of e-learning tools in delivery of education.
• Is able to facilitate effective training, using a variety of methods and platforms, including e-learning, virtual training, classroom training and blended training.

• Offers a variety of educational opportunities using varied modalities including presentation of in-services, poster presentations, e-learning, demonstration/return demonstration, role playing, skits, and audio-visual (i.e., video’s, webinars).
• Works with vendors, internal and external subject matter experts to plan and coordinate educational programs, ensuring that system policies and procedures are followed.

• Utilizes a variety of resources to develop and conduct program evaluations.
• Using Kirkpatrick's 4 Levels of Evaluation Model, gears learning to 3rd and 4th level outcomes.
• Demonstrates ability to aggregate data to identify future learning gaps and/or needs.
• Conducts post-consultation with stakeholders.
• Recommends and implements improvements based on evaluation results.

• Utilizes Health Stream to provide information on educational opportunities.
• Utilizes Health Stream to enroll participants in educational opportunities.
• Utilizes Health Stream to assign and document education.
• Provides system with assistance in running education reports as needed.
• Documents education provided in a timely manner.

• Is an active member of national, state, or regional organization supporting the focus of job requirements.
• Participates in continuing education opportunities.
• Utilizes new information and or research findings in developing and updating the content of programs and teaching techniques.

• Completes projects within designated time frame.
• Works independently to complete project utilizing appropriate resources as available.
• Takes initiative to volunteer for special projects and or complete unassigned projects.

• Bachelor's degree in Education, Organizational Development, Human Resources, Instructional Design or other related field.
• Master's degree in education preferred

• Minimum of two years’ experience in adult education, and or training and development, with experience in Instructional Design, as well as classroom instruction.
• Prefer healthcare related experience.

• None Required.
• Preference given to certification in Instructional Design and Adobe Captivate Certification.

• Demonstrated knowledge of course development software and authoring tool, instructional design, on-line learning resources/materials, adult learning styles, participative training design, interactive learning methods, group process facilitation, organization communications processes, presentation skills and project management.
• Skilled in the use of Adobe Captivate, or similar authoring tool, Microsoft Word, Excel and PowerPoint, and WebEx.
• Excellent verbal and written skills required. Skill in the development of e-learning needed. Experience with Health Stream Learning Center a plus.

Compensation/Benefits

• $28.95-$47.28/hr depending on previous work experience.
• Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement.