Entry Level Emergency Communications Officer Jobs
New grad emergency communications officer jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship or hands-on training record can matter more than a long resume. Most openings are on-site roles across Education, Healthcare & Medical Services, and Technology & Software, with employers like Axle, Biogen, and TikTok hiring at this level now.
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Description
Summary:
Responsible for providing the first impression of our hospitals to all individuals who seek information, assistance placing calls and overhead paging. Under the supervision of the Telecommunications supervisor, the operator answers all incoming calls to the hospital; operates the paging systems; responds to emergency codes and equipment needs; assists in placing long distance calls as needed and authorized; monitors and operates security CCTV, emergency audio/visual functions, alarms (security, maintenance and medical) and announces emergency codes (Blue/Cardiac, Red/Fire, Gray/Disaster, Pink/Infant Abduction, etc.) Performs all duties in a manner that meets or exceeds customer expectations are required in support of the Security and Telecommunications.
Responsibilities:
- Demonstrates proficiency and knowledgeable with each of the CSRHCS facilities (telephone extensions, emergency contact information, alarms, security, maintenance, medical, etc.) unique overhead paging protocols and procedures in accordance to services provided to patients, associates, medical staff and other as appropriate. (E)
- Demonstrates proficiency in the operations of the Avaya OneX Attendant Console, Paging System, security radio/dispatch system, operations of the security monitors (DVR/CCTV) and the general overhead paging system. (E)
- Demonstrates ability to transfer calls to multiple hospitals and campuses accurately by ascertaining the specific location requested by the caller. (E)
- Demonstrates ability to work effectively as a team member by providing input and suggestions for ongoing process improvement initiatives to better provide quality professional services for our customers. (E)
- Responds rapidly and effectively to emergency situations and maintains emotional composure, organization of work and accurate productivity during periods of stress and high activity. (E)
- Maintain legible and organized handwritten and computer records/logs.
- Substantial ability to perform and prioritize multiple simultaneous tasks.
- Proficient with the operation of sophisticated computerized network (web based camera applications, security and clinical alarms), including data entry information, retrieval and monitoring status changes as reflected by the computer and access control systems.
- Responsible for meeting customer service expectations in handling all internal and external emergency alarms/calls received or transmitted/announced in collaboration as appropriate with internal and external emergency resources. (E)
- Proficient with the use of interoperable communication devices (i.e. Web EOC, 800 MHZ radio, SAT Radio) as needed in the event of disaster/critical situations.
- Demonstrates ability to accurately perform the steps and procedures for emergency codes while operating in a high-pressure environment. (E)
- Verifies/confirms individuals requesting entry to restricted security access points throughout the region to ensure the integrity of the security program. (E)
- Submits work orders on all identified/reported discrepancies to appropriate internal/external resources for repair or replacement.
- Performs duties in a manner that protects the confidentiality of patients, associates, physicians, visitors and does not solicit or disclose confidential information.
- Provides after hours coverage to support the Information Desk at all facilities with patient inquiries.
- Available to work various shifts to provide 24/7 coverage as needed.
- Performs all duties in a manner that maximizes patient and customer satisfaction. (E)
- Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific, and other developmental needs of each member served. (E)
- Demonstrates adherence to the CORE values of CHRISTUS Santa Rosa Health Care. (E)
- Performs other duties as assigned. (M)
Requirements:
A. EDUCATION:
- High School Diploma or equivalent is required.
B. EXPERIENCE:
- Two (2) years experience with PBX/Call Center or similar telecommunications equipment and personal computers is preferred.
C. LICENSURE/CERTIFICATION:
- None
Work Schedule:
MULTIPLE SHIFTS AVAILABLE
Work Type:
Full Time
Description
Summary:
Responsible for providing the first impression of our hospitals to all individuals who seek information, assistance placing calls and overhead paging. Under the supervision of the Telecommunications supervisor, the operator answers all incoming calls to the hospital; operates the paging systems; responds to emergency codes and equipment needs; assists in placing long distance calls as needed and authorized; monitors and operates security CCTV, emergency audio/visual functions, alarms (security, maintenance and medical) and announces emergency codes (Blue/Cardiac, Red/Fire, Gray/Disaster, Pink/Infant Abduction, etc.) Performs all duties in a manner that meets or exceeds customer expectations are required in support of the Security and Telecommunications.
Responsibilities:
- Demonstrates proficiency and knowledgeable with each of the CSRHCS facilities (telephone extensions, emergency contact information, alarms, security, maintenance, medical, etc.) unique overhead paging protocols and procedures in accordance to services provided to patients, associates, medical staff and other as appropriate. (E)
- Demonstrates proficiency in the operations of the Avaya OneX Attendant Console, Paging System, security radio/dispatch system, operations of the security monitors (DVR/CCTV) and the general overhead paging system. (E)
- Demonstrates ability to transfer calls to multiple hospitals and campuses accurately by ascertaining the specific location requested by the caller. (E)
- Demonstrates ability to work effectively as a team member by providing input and suggestions for ongoing process improvement initiatives to better provide quality professional services for our customers. (E)
- Responds rapidly and effectively to emergency situations and maintains emotional composure, organization of work and accurate productivity during periods of stress and high activity. (E)
- Maintain legible and organized handwritten and computer records/logs.
- Substantial ability to perform and prioritize multiple simultaneous tasks.
- Proficient with the operation of sophisticated computerized network (web based camera applications, security and clinical alarms), including data entry information, retrieval and monitoring status changes as reflected by the computer and access control systems.
- Responsible for meeting customer service expectations in handling all internal and external emergency alarms/calls received or transmitted/announced in collaboration as appropriate with internal and external emergency resources. (E)
- Proficient with the use of interoperable communication devices (i.e. Web EOC, 800 MHZ radio, SAT Radio) as needed in the event of disaster/critical situations.
- Demonstrates ability to accurately perform the steps and procedures for emergency codes while operating in a high-pressure environment. (E)
- Verifies/confirms individuals requesting entry to restricted security access points throughout the region to ensure the integrity of the security program. (E)
- Submits work orders on all identified/reported discrepancies to appropriate internal/external resources for repair or replacement.
- Performs duties in a manner that protects the confidentiality of patients, associates, physicians, visitors and does not solicit or disclose confidential information.
- Provides after hours coverage to support the Information Desk at all facilities with patient inquiries.
- Available to work various shifts to provide 24/7 coverage as needed.
- Performs all duties in a manner that maximizes patient and customer satisfaction. (E)
- Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific, and other developmental needs of each member served. (E)
- Demonstrates adherence to the CORE values of CHRISTUS Santa Rosa Health Care. (E)
- Performs other duties as assigned. (M)
Requirements:
A. EDUCATION:
- High School Diploma or equivalent is required.
B. EXPERIENCE:
- Two (2) years experience with PBX/Call Center or similar telecommunications equipment and personal computers is preferred.
C. LICENSURE/CERTIFICATION:
- None
Work Schedule:
MULTIPLE SHIFTS AVAILABLE
Work Type:
Full Time
See All 94 Entry Level Emergency Communications Officer Jobs
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Find JobsEntry Level Emergency Communications Officer Job Market
Who's Hiring
Top Industries Hiring
- Education17
- Healthcare & Medical Services14
- Technology & Software8
- Consulting & Professional Services6
- Biotechnology & Pharmaceuticals5
Entry Level Emergency Communications Officer Jobs: Frequently Asked Questions
How do I get an entry level emergency communications officer job?
Start by completing a dispatcher training program or earning a Public Safety Telecommunicator certification, which many agencies accept in place of experience. Highlight any internships, volunteer dispatch shifts, or ride-alongs on your resume. At the entry level, employers look for strong multitasking ability, calm under pressure, and familiarity with CAD systems, so address each of those directly in your application.
Which companies hire entry level emergency communications officers?
Companies hiring entry level emergency communications officers right now include Axle, Biogen, and TikTok, based on current listings on Migrate Mate as of November 2026. At this level, hiring comes primarily from local government agencies, county 911 centers, hospital systems, and private security or public safety contractors that maintain staffed communications operations around the clock.
Are there remote entry level emergency communications officer jobs?
Yes, though most positions in this field require on-site presence due to the nature of emergency response work. About 24% of entry level emergency communications officer openings are remote or hybrid as of November 2026, and those tend to be in coordination or administrative communications roles rather than frontline 911 dispatch positions.
Are these new grad emergency communications officer jobs?
Yes, many of the listings on this page are new grad friendly, including roles specifically open to recent graduates and junior candidates with zero to two years of experience. A new grad posting typically welcomes applicants who completed a relevant certification program, an internship at a dispatch center, or volunteer emergency communications work in place of full-time experience.
Which industries hire the most entry level emergency communications officers?
Entry Level emergency communications officer roles concentrate in Education, Healthcare & Medical Services, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at the entry level because they operate 24-hour communications functions that require a steady pipeline of trained new staff to cover shift-based roles and replace attrition in high-turnover dispatch environments.