Entry Level Service Excellence Manager Jobs
New grad service excellence manager jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or a demonstrated commitment to customer-facing quality can outweigh a long resume. Most openings are on-site roles across Technology & Software, Retail, and Education, with employers like Afni, Avient, and Collabera hiring at this level now.
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ABOUT US
We're confident you'll see the difference the moment you join our team. Working at Encompass Health means working with a growing national inpatient rehabilitation leader. We're proud of our career growth opportunities and how our team members work together for the greater good of our patients. We've been named one of the "World's Most Admired Companies" and a Fortune 100 Best Companies to Work For® Award.
POSITION PURPOSE
The Clinical Excellence Student Intern will be assigned to appropriate department and scheduled to work for a designated period of time. The department intern will be responsible for all assigned work, projects and all other duties as assigned by the manager. Each participating department should provide intern with a detailed list of these responsibilities. If the intern is participating in the company-wide summer internship program, the intern will be required to participate in all activities and to participate in the final presentation at the end of the program.
RESPONSIBILITIES AND TASKS
- Assist in planning and hosting CNO/HRD in-person meeting of over 300 participants
- Assist with logistics for on-site Clinical Excellence University Courses
- Assist with preparations for Leadership Orientation
- Monitor registration of Clinical Excellence Courses in Cornerstone On Demand Learning Management System (LMS) and run corresponding reports
- Answer questions from hospital staff regarding clinical courses in TalentWorks
- Assist with the content entry for Education SharePoint site
- Proof abstract submissions for posters to be displayed at professional conferences
- Proof articles for newsletters and assist in organizing content
- Respond to ITG tickets routed to the Clinical Excellence team
- Research and coordinate special projects as deemed appropriate
- Complete all task and assignments accurately and timely
- Proactively seeks to learn about the company and the department
- Participates in all intern specific activities (if applicable)
- Create and present presentation on job skills learned (if applicable)
Minimum Qualifications:
- Must be actively enrolled in a college or university (Junior/Senior level students are preferred.
- Must have an interest in department in which they are interning
- Class experience in prospective field is preferred
- Intermediate to Advanced skills in Microsoft Office Suite
- Must be able to work in our Home Office in Birmingham, Alabama from Monday, June 7th, 2027, to Friday, July 30, 2027
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Top Industries Hiring
- Technology & Software
- Retail
- Education
- Chemicals & Materials
- Healthcare & Medical Services
Entry Level Service Excellence Manager Jobs: Frequently Asked Questions
How do I get an entry level service excellence manager job?
Focus on customer service experience, even from internships, campus roles, or part-time work, since entry level service excellence manager positions prioritize candidates who can demonstrate process thinking and a commitment to quality outcomes. Highlight any project where you improved a workflow, resolved customer complaints, or led a team through a service challenge. A concise portfolio of those wins gives you a real edge over candidates with longer but less specific resumes.
Which companies hire entry level service excellence managers?
Companies hiring entry level service excellence managers right now include Afni, Avient, and Collabera, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from organizations scaling their customer operations, including retailers, healthcare networks, and business services firms that build internal service standards teams from the ground up.
Are there remote entry level service excellence manager jobs?
Yes, though most entry level roles in this field still prefer on-site or hybrid arrangements. About 33% of entry level service excellence manager openings are remote or hybrid as of November 2026, reflecting the hands-on nature of service operations work at this stage. Filtering by location preference when you search helps you find openings that match your situation quickly.
Are these new grad service excellence manager jobs?
Yes, listings on this page include new grad, recent graduate, and junior service excellence manager roles. A posting is new-grad friendly when it explicitly welcomes zero to two years of experience, accepts internship or co-op work in place of full-time history, or values a portfolio of service improvement projects over a lengthy resume. Searching for junior titles alongside entry level turns up the broadest set of options.
Which industries hire the most entry level service excellence managers?
Entry Level service excellence manager roles concentrate in Technology & Software, Retail, and Education, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because customer satisfaction metrics and service quality standards are core to their operations, creating steady demand for early-career candidates who can support and eventually lead service improvement initiatives.