Entry Level Service Center Manager Jobs
New grad service center manager jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or hands-on customer operations work can matter more than a long resume. Most openings are on-site roles across Healthcare & Medical Services, Education, and Technology & Software, with employers like EY, Rivian, and Upper Great Lakes Family Health Center hiring at this level now.
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Showing 5 of 25+ Entry Level Service Center Manager jobs
Position Classification
FT Admin
Position Summary
The Service Center Technician reports to the Dental Clinic IT Director and is responsible for providing technical service, support and maintenance to the client based systems within the School of Dentistry. In this very service oriented role, the technician provides the first level of support to the community of users.
This position requires the ability to perform desktop maintenance. In addition experience in technical support and the training in the operation of the dental school's computer hardware is required. An understanding of software installation and software/hardware network troubleshooting is necessary.
Essential Duties and Responsibilities
- Receive, log and track problems, support-requests, enhancement-requests and service-inquiry calls from users.
- Troubleshoot user problems with the electronic patient management system and related systems.
- Provide hardware, networking and software support for computers by following policies and procedures related to how problems are documented and corrected.
- Report progress toward resolution and current ticket status to the end-user and Senior Systems and Service Center Manager within the timeframe established by the department.
- Ensure acceptance of resolutions and end-user satisfaction by resolving issues within acceptable timeframe established by the department.
- Escalate issues as necessary to level 2 support.
- Inventory and install new computer software, hardware, and peripheral equipment including desktop, notebook and tablet computers within the School of Dentistry.
- Support training and author documentation for users.
- Provide onsite support for classroom technologies.
- Other duties as assigned by the Senior Systems and Service Center Manager.
Minimum Qualifications
Education - A two-year college degree or completion of a specialized course of study at a business or trade school or 18 months to four years of work experience in a related field.
Employment - Two years to five years (Equivalent combination of education and employment).
Knowledge, Skills, and Abilities
Ability to work well in a team environment as well on an individual basis
- Excellent problem solving skills
- The ability to organize complex information into an understandable format and convey that information to people with no technical knowledge.
- Prior experience providing support to end-users.
- Strong technical writing skills including technical diagramming using flowcharts, data flow diagrams and other applicable documentation methods.
- Experience with many diverse hardware, software and operating system environments.
- Willingness to learn.
- Strict attention to detail, responsiveness when unexpected down-time occurs and commitment to ensuring user base receives optimal uptime of computer systems.
- A commitment to the highest ethical standards in IT us.
Physical Requirements
Job requires repetitive lifting of light weight objects with frequent bending and stooping, or repetitively lift average weight objects where frequent bending or stooping alternates with lighter activities. Occasionally lifts heavy objects (over 50 pounds).
Work Environment
Regular exposure to favorable conditions such as those found in a normal office.
Licenses/Certifications
Comptia A+ and other technical certifications a plus.
Additional Information
Position is on-site 100% of the time. No remote option.
Salary/Pay Information
Commensurate with experience
Anticipated Schedule
Monday to Friday 8.30 AM to 5.00 PM
Req Benefits:
At the University of Detroit Mercy we continually strive to provide a high-quality, comprehensive benefits package to our valued employees. We offer our employees the following:
Medical
- Three health plans to choose from with a large national provider network
Dental
- Option to purchase additional dental plan through Sun Life
- Dental Care is available at the School of Dentistry to the employee, the employee's spouse or legally domiciled adult and dependents (dependents shall be as defined for Internal Revenue Service purposes).
- The fee for such services shall be waived for the employee, the employee's spouse or legally domiciled adult and dependents, up to a cap of $3,000 per individual per calendar year. Beyond the $3,000 cap amount, employees will be responsible to pay 25% of any remaining fees for the balance of that year.
Vision
- Option to purchase additional vision plan through Heritage
- Vision benefits available at Detroit Mercy Eye Institute
- $35 Comprehensive Eye Exam
- Contact Lens Exam starting at $70
- 50% off Optical Frames
- 25% off Sun Frames
- 30% off Prescription Lenses
- 20% off Prescription Contact Lenses
- *Cannot be combined with insurance*
Health Savings Account and Flexible Spending Account options
Employee Assistance Program
- Provided to everyone in your household
Short-Term and Long-Term Disability
Life and AD&D
- One times base salary up to a hundred thousand dollars
Option to purchase additional life insurance, accident insurance, and/or critical illness insurance
Tuition Remission Benefit for you, your spouse, and children
Retirement Plan
- Employees have a choice of the following: Employees who contribute 3% shall receive an Employer contribution of 6%, and employees who contribute 4% in the plan shall receive an Employer contribution of 8%.
Michigan's largest, most comprehensive private University, University of Detroit Mercy is an independent Catholic institution of higher education sponsored by the Sisters of Mercy and Society of Jesus. Detroit Mercy seeks qualified candidates who will contribute to the University's mission, diversity, and excellence of its academic community. University of Detroit Mercy is an Equal Opportunity Affirmative Action Employer with a diverse student body and welcomes persons of all backgrounds.
Compensation: Commensurate with experience
Position Classification
FT Admin
Position Summary
The Service Center Technician reports to the Dental Clinic IT Director and is responsible for providing technical service, support and maintenance to the client based systems within the School of Dentistry. In this very service oriented role, the technician provides the first level of support to the community of users.
This position requires the ability to perform desktop maintenance. In addition experience in technical support and the training in the operation of the dental school's computer hardware is required. An understanding of software installation and software/hardware network troubleshooting is necessary.
Essential Duties and Responsibilities
- Receive, log and track problems, support-requests, enhancement-requests and service-inquiry calls from users.
- Troubleshoot user problems with the electronic patient management system and related systems.
- Provide hardware, networking and software support for computers by following policies and procedures related to how problems are documented and corrected.
- Report progress toward resolution and current ticket status to the end-user and Senior Systems and Service Center Manager within the timeframe established by the department.
- Ensure acceptance of resolutions and end-user satisfaction by resolving issues within acceptable timeframe established by the department.
- Escalate issues as necessary to level 2 support.
- Inventory and install new computer software, hardware, and peripheral equipment including desktop, notebook and tablet computers within the School of Dentistry.
- Support training and author documentation for users.
- Provide onsite support for classroom technologies.
- Other duties as assigned by the Senior Systems and Service Center Manager.
Minimum Qualifications
Education - A two-year college degree or completion of a specialized course of study at a business or trade school or 18 months to four years of work experience in a related field.
Employment - Two years to five years (Equivalent combination of education and employment).
Knowledge, Skills, and Abilities
Ability to work well in a team environment as well on an individual basis
- Excellent problem solving skills
- The ability to organize complex information into an understandable format and convey that information to people with no technical knowledge.
- Prior experience providing support to end-users.
- Strong technical writing skills including technical diagramming using flowcharts, data flow diagrams and other applicable documentation methods.
- Experience with many diverse hardware, software and operating system environments.
- Willingness to learn.
- Strict attention to detail, responsiveness when unexpected down-time occurs and commitment to ensuring user base receives optimal uptime of computer systems.
- A commitment to the highest ethical standards in IT us.
Physical Requirements
Job requires repetitive lifting of light weight objects with frequent bending and stooping, or repetitively lift average weight objects where frequent bending or stooping alternates with lighter activities. Occasionally lifts heavy objects (over 50 pounds).
Work Environment
Regular exposure to favorable conditions such as those found in a normal office.
Licenses/Certifications
Comptia A+ and other technical certifications a plus.
Additional Information
Position is on-site 100% of the time. No remote option.
Salary/Pay Information
Commensurate with experience
Anticipated Schedule
Monday to Friday 8.30 AM to 5.00 PM
Req Benefits:
At the University of Detroit Mercy we continually strive to provide a high-quality, comprehensive benefits package to our valued employees. We offer our employees the following:
Medical
- Three health plans to choose from with a large national provider network
Dental
- Option to purchase additional dental plan through Sun Life
- Dental Care is available at the School of Dentistry to the employee, the employee's spouse or legally domiciled adult and dependents (dependents shall be as defined for Internal Revenue Service purposes).
- The fee for such services shall be waived for the employee, the employee's spouse or legally domiciled adult and dependents, up to a cap of $3,000 per individual per calendar year. Beyond the $3,000 cap amount, employees will be responsible to pay 25% of any remaining fees for the balance of that year.
Vision
- Option to purchase additional vision plan through Heritage
- Vision benefits available at Detroit Mercy Eye Institute
- $35 Comprehensive Eye Exam
- Contact Lens Exam starting at $70
- 50% off Optical Frames
- 25% off Sun Frames
- 30% off Prescription Lenses
- 20% off Prescription Contact Lenses
- *Cannot be combined with insurance*
Health Savings Account and Flexible Spending Account options
Employee Assistance Program
- Provided to everyone in your household
Short-Term and Long-Term Disability
Life and AD&D
- One times base salary up to a hundred thousand dollars
Option to purchase additional life insurance, accident insurance, and/or critical illness insurance
Tuition Remission Benefit for you, your spouse, and children
Retirement Plan
- Employees have a choice of the following: Employees who contribute 3% shall receive an Employer contribution of 6%, and employees who contribute 4% in the plan shall receive an Employer contribution of 8%.
Michigan's largest, most comprehensive private University, University of Detroit Mercy is an independent Catholic institution of higher education sponsored by the Sisters of Mercy and Society of Jesus. Detroit Mercy seeks qualified candidates who will contribute to the University's mission, diversity, and excellence of its academic community. University of Detroit Mercy is an Equal Opportunity Affirmative Action Employer with a diverse student body and welcomes persons of all backgrounds.
Compensation: Commensurate with experience
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Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services10
- Education4
- Technology & Software4
- Accounting & Auditing2
- Manufacturing1
Entry Level Service Center Manager Jobs: Frequently Asked Questions
How do I get an entry level service center manager job?
Focus on any experience coordinating teams, handling customer escalations, or supervising workflows, even from internships, part-time jobs, or campus leadership roles. Employers hiring at this level typically look for candidates who can demonstrate basic scheduling, conflict resolution, and communication skills. A cover letter that speaks directly to the operational challenges of a service environment gives entry level applicants a real edge.
Which companies hire entry level service center managers?
Companies hiring entry level service center managers right now include EY, Rivian, and Upper Great Lakes Family Health Center, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from service-oriented businesses, logistics operations, and customer support organizations that promote from within and train new managers on their internal systems and processes.
Are there remote entry level service center manager jobs?
Yes, though most postings at this level are on-site given the hands-on nature of the work. About 17% of entry level service center manager openings are remote or hybrid as of November 2026, and those tend to be with larger organizations that have established virtual team management infrastructure and digital service platforms.
Are these new grad service center manager jobs?
Yes, many of these postings are new grad and junior roles that explicitly welcome recent graduates with little or no prior management experience. A new grad friendly posting typically lists zero to two years of experience as sufficient, accepts internships or coursework in lieu of full-time history, and may offer structured onboarding or a training period to build operational management skills on the job.
Which industries hire the most entry level service center managers?
Entry Level service center manager roles concentrate in Healthcare & Medical Services, Education, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at the entry level because high customer volume, recurring service cycles, and distributed teams create ongoing demand for supervisory roles that organizations are willing to fill with candidates who are earlier in their careers.