Energy Jobs in Chicago, IL
Energy jobs in Chicago are in strong demand, concentrated in the Loop, Near North Side, and Fulton Market across utilities, clean energy, and industrial sectors. Employers hiring right now include Sargent & Lundy, Resource Innovations, and Meta. See the openings below and apply to the ones that match your experience.
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The Community and Economic Development Association (CEDA) is one of the nation’s largest nonprofit organizations dedicated to building thriving communities and fighting poverty. We are seeking a compassionate, detail-oriented Escalations Case Manager to join our Energy Services team and help resolve complex and sensitive customer concerns with empathy, professionalism, and efficiency.
What You’ll Do
- Serve as the primary point of contact for escalated customer concerns and inquiries.
- Investigate complex cases and develop individualized, client-focused solutions.
- Communicate program eligibility requirements, policies, procedures, and next steps clearly and professionally.
- Collaborate with utility companies, program administrators, and internal departments to resolve customer issues.
- Review customer accounts and utility billing data to identify discrepancies and determine appropriate resolution strategies.
- Maintain accurate, detailed case records and ensure compliance with applicable regulatory and program requirements.
- Participate in team meetings and recommend process improvements to enhance operational efficiency and the customer experience.
- Stay informed about program policies and eligibility requirements, including the Low Income Home Energy Assistance Program (LIHEAP) and other energy assistance initiatives.
What We’re Looking For
Required Qualifications
- High school diploma or GED equivalent.
- One to two years of relevant experience in customer service, case management, or a related field.
- Strong written and verbal communication, organizational, and problem-solving skills.
- Proficiency in Microsoft Office applications, including Excel, Outlook, and SharePoint.
- Ability to manage sensitive customer concerns with professionalism, empathy, and attention to detail.
Preferred Qualifications
- Associate degree or higher.
- Two or more years of experience working with energy assistance programs, such as LIHEAP, or in a nonprofit organization.
- Knowledge of utility billing processes, customer account management, and energy assistance program requirements.
Why Join Us?
- Benefits: Medical, dental, vision, life insurance, 401K, generous PTO, and more!
- Professional Growth: Contribute to meaningful initiatives in a collaborative, mission-driven environment.
- Make an Impact: Your work directly supports the community through critical programs.
Ready to Make a Difference?
Apply now to be part of a team committed to fighting poverty and making a lasting impact in Chicagoland. Please see job description for further details.
CEDA is an Equal Opportunity Employer. In accordance with applicable federal, state, and local laws, we do not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status. CEDA is a recipient of federal funding and complies with all applicable non-discrimination provisions, including but not limited to Title VI of the Civil Rights Act, the Americans with Disabilities Act (ADA), and other applicable regulations. Reasonable accommodations are available upon request.
The Community and Economic Development Association (CEDA) is one of the nation’s largest nonprofit organizations dedicated to building thriving communities and fighting poverty. We are seeking a compassionate, detail-oriented Escalations Case Manager to join our Energy Services team and help resolve complex and sensitive customer concerns with empathy, professionalism, and efficiency.
What You’ll Do
- Serve as the primary point of contact for escalated customer concerns and inquiries.
- Investigate complex cases and develop individualized, client-focused solutions.
- Communicate program eligibility requirements, policies, procedures, and next steps clearly and professionally.
- Collaborate with utility companies, program administrators, and internal departments to resolve customer issues.
- Review customer accounts and utility billing data to identify discrepancies and determine appropriate resolution strategies.
- Maintain accurate, detailed case records and ensure compliance with applicable regulatory and program requirements.
- Participate in team meetings and recommend process improvements to enhance operational efficiency and the customer experience.
- Stay informed about program policies and eligibility requirements, including the Low Income Home Energy Assistance Program (LIHEAP) and other energy assistance initiatives.
What We’re Looking For
Required Qualifications
- High school diploma or GED equivalent.
- One to two years of relevant experience in customer service, case management, or a related field.
- Strong written and verbal communication, organizational, and problem-solving skills.
- Proficiency in Microsoft Office applications, including Excel, Outlook, and SharePoint.
- Ability to manage sensitive customer concerns with professionalism, empathy, and attention to detail.
Preferred Qualifications
- Associate degree or higher.
- Two or more years of experience working with energy assistance programs, such as LIHEAP, or in a nonprofit organization.
- Knowledge of utility billing processes, customer account management, and energy assistance program requirements.
Why Join Us?
- Benefits: Medical, dental, vision, life insurance, 401K, generous PTO, and more!
- Professional Growth: Contribute to meaningful initiatives in a collaborative, mission-driven environment.
- Make an Impact: Your work directly supports the community through critical programs.
Ready to Make a Difference?
Apply now to be part of a team committed to fighting poverty and making a lasting impact in Chicagoland. Please see job description for further details.
CEDA is an Equal Opportunity Employer. In accordance with applicable federal, state, and local laws, we do not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status. CEDA is a recipient of federal funding and complies with all applicable non-discrimination provisions, including but not limited to Title VI of the Civil Rights Act, the Americans with Disabilities Act (ADA), and other applicable regulations. Reasonable accommodations are available upon request.
See All 126+ Energy Jobs in Chicago
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Who's Hiring
- Sargent & Lundy51
- Resource Innovations6
- Meta5
- West Monroe3
- ARCO Companies3A
Top Industries Hiring
- Renewable Energy
- Law & Legal Services
- Consulting & Professional Services
Energy Jobs in Chicago: Frequently Asked Questions
How do I get a energy job in Chicago?
Target Chicago's utility corridor along the lakefront, the clean energy and infrastructure firms clustered in the Loop and West Loop, and the industrial operations anchored in the south and southwest suburbs. Candidates with hands-on grid, renewables, or energy efficiency experience stand out most here. Familiarity with Illinois grid infrastructure and ComEd's regional network adds a real edge in interviews with local employers.
Which companies hire energys in Chicago?
Chicago energy roles are posted by Sargent & Lundy, Resource Innovations, and Meta and others right now, based on current listings on Migrate Mate as of November 2026. Chicago's market includes large investor-owned utilities, independent power producers, clean energy developers, and engineering and consulting firms serving the broader Great Lakes region.
Are there remote energy jobs in Chicago?
Yes, though remote availability depends heavily on the role, since fieldwork, plant operations, and grid maintenance are inherently on-site. About 96% of energy openings tied to Chicago are remote or hybrid as of November 2026, mostly covering analytical, policy, trading, and project management functions. Loop-based energy firms and clean energy consultancies tend to offer the most hybrid flexibility.
How can I get a energy job in Chicago with little or no experience?
The most realistic entry path in Chicago is through energy efficiency programs and clean energy nonprofits, several of which operate apprenticeship and fellowship pipelines on the city's South and West sides. Entry roles in customer operations at major utilities, junior project coordinator positions at clean energy developers, and field technician openings at industrial contractors are common first steps. Volunteering with Chicago-area sustainability initiatives or completing a relevant certification helps candidates stand out.
Which industries hire the most energys in Chicago?
The sectors hiring the most energys in Chicago are Renewable Energy, Law & Legal Services, and Consulting & Professional Services, based on current listings on Migrate Mate as of November 2026. Chicago's position as a Midwest grid hub, combined with growing investment in clean energy infrastructure and industrial decarbonization, drives consistent demand across those sectors locally.
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