Enrollment Coordinator Jobs
Enrollment Coordinator jobs are open across higher education, healthcare, and K-12 organizations, at every level from entry-level to senior coordinator, with specializations in student admissions, patient enrollment, and program intake. See the openings below and apply to the ones that match your experience.
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The Student Experience Department in Enrollment Management is currently accepting applications for a Visit Program Coordinator.
About the Opportunity
This position covers the broad nature of the Visitors Center recruitment, outreach, and program management functions. The principal duties of the Visit Program Coordinator, housed within the Visitors Center will be to assist with daily operations of the Group Tour Program and daily visit functions within the unit. This person also contributes to recruitment strategies via customer service initiatives, admissions counseling, and daily campus tour planning. This position supervises one graduate assistant and serves as a secondary supervisor of all student workers.
We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:
- 37.5-hour work week
- 13 paid holidays (staff holiday calendar)
- 24 annual leave (vacation) days per year (employee leave)
- 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
- WVU offers a range of health insurance and other benefits
- 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ’s.
- Wellness programs
What You'll Do
Group Tour Program:
- Manage group visit program including school groups, guidance counselors, special interest groups, alums, community groups, and other constituents. Ensuring all group programs meet highest standard of quality in terms of customer service, University messaging, and visitor experience. Works with visit groups from the point of inquiry, registration, planning, execution, and follow-up.
- Provide monthly reporting to Assistant Director and Director to track impact of group tour experiences. Analyzes data to plan and implement strategic recruitment initiatives to increase enrollment via bringing targeted groups to campus. These groups could include in-state bus trips for prospective students, visits by school counselors, events planned by academic colleges, and events with Extension including 4H and FFA.
- Works with Marketing Strategist to integrate high-school visitors into the general prospective student communication plan.
- Regularly monitor qualitative feedback and surveys regarding group tour visit experience and make appropriate changes to tour experiences when necessary.
- Manage group tour website to ensure content is up to date and reflective of activity availability.
- Develop and update pre-, during-, and post-visit presentations and activities for elementary and middle school audiences to introduce higher education at an age-appropriate level. Coordinate with campus departments to develop additional engaging and educational activities for visiting groups to participate in.
Admissions Communication Center:
- Create reports utilizing Slate for communication flow to prospective and admitted students for Tele-counseling purposes.
- Ensures data accuracy through reporting and makes changes to student’s files based upon correct information.
- Engage and identify alternate methods of communication beyond tele-counseling features.
- Prepare reports on call center performance, campaign outcomes, etc.
- Track and analyze call metrics (calls made, success rates, etc).
- Design and refine call scripts and messaging tailored to campaign goals
Staff Management/Development/Supervision:
- Supervise one graduate assistant. Assigns duties and responsibilities as well as monitors and evaluates work functions relations to the group tour program. This includes hiring, training, and evaluating graduate student work. Keeps Assistant Director informed of their activities.
- Supervise 10-15 student callers. Responsible for selecting, interviewing, and manages ongoing training for staff in Admissions Communication Center.
- Manage employee timecards and ensure accurate recordkeeping.
- Serve as secondary supervisor of all student tour leaders, graduate assistants, and other staff as assigned. Assists in interviewing/selecting tour leaders and helps manage the ongoing evaluation of staff to include tour shadowing and tour certification. Oversees tour guide training development for large group tours.
Recruitment and Outreach:
- Coordinate aspects of the campus visit experience to ensure that visitors leave WVU with a positive, comprehensive impression of the university’s academic, social, and co-curricular offerings, prompting them to apply or commit to WVU.
- Responsible for delivering visit presentations and facilitating current student panels to prospective students and guests.
- Conduct one-on-one admissions meetings to counsel interested students and their families on academic programs, admissions requirements, housing, financial aid, and student life at WVU. This includes assisting prospective student visitors in completing an application, paying academic and housing deposits, completing a housing application, and registering for New Student Orientation.
- Serves as secondary manager of the department visit program on behalf of the Visitors Center. Meeting regularly with colleges and schools to ensure department visits are correctly built and leveraging timing to ensure maximum exposure to visitors.
- Staff the Visitors Center when needed, handling walk-in, check-in, and telephone inquiries providing excellent customer service.
- Is cross trained on components pertinent to student recruitment, including admissions, financial aid, orientation, academics, and student success resources.
- Serve on various University committees and meetings involved in planning and evaluating recruitment and enrollment processes.
- Assist with recruiting events including Discover WVU, Decide WVU, New Student Orientation, high ability events, and Junior Open House.
- Travel, when needed, to recruitment events and professional development conferences.
-
Responsible for all supply ordering and inventory for Visitors Center and Admissions Outreach and Engagement.
- Includes office supplies, hospitality, and recruitment materials for the entire unit.
- Assist with other projects and assignments at the request of the Assistant Director.
Qualifications
- Bachelor’s degree in education, counseling, communications, hospitality, marketing, public relations or other related fields.
- One (1) year of professional experience in education, counseling, event planning, hospitality, sales, public relations, or related field required
- Any equivalent combination of related education and/or experience may be considered.
- All qualifications must be met by the time of employment.
Skills, Knowledge, and Abilities
- Demonstrated excellent and oral communication skills.
- Ability to rapidly learn WVU Admissions requirements, housing and financial aid requirements.
- Must be able to work in fast paced environment
- Knowledge of Microsoft suite products, Zoom, and CRM would be helpful.
- Time management, attention to detail and organizational skills,
- Ability to relate to diverse populations of prospective students and families and the ability to counsel them.
Valid Drivers License
West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.
From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.
At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values — service, curiosity, respect, accountability and appreciation — unite us as Mountaineers.
Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.
West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.
Job Posting
: Nov 10, 2026Schedule
: Full-timeThe Student Experience Department in Enrollment Management is currently accepting applications for a Visit Program Coordinator.
About the Opportunity
This position covers the broad nature of the Visitors Center recruitment, outreach, and program management functions. The principal duties of the Visit Program Coordinator, housed within the Visitors Center will be to assist with daily operations of the Group Tour Program and daily visit functions within the unit. This person also contributes to recruitment strategies via customer service initiatives, admissions counseling, and daily campus tour planning. This position supervises one graduate assistant and serves as a secondary supervisor of all student workers.
We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:
- 37.5-hour work week
- 13 paid holidays (staff holiday calendar)
- 24 annual leave (vacation) days per year (employee leave)
- 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
- WVU offers a range of health insurance and other benefits
- 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ’s.
- Wellness programs
What You'll Do
Group Tour Program:
- Manage group visit program including school groups, guidance counselors, special interest groups, alums, community groups, and other constituents. Ensuring all group programs meet highest standard of quality in terms of customer service, University messaging, and visitor experience. Works with visit groups from the point of inquiry, registration, planning, execution, and follow-up.
- Provide monthly reporting to Assistant Director and Director to track impact of group tour experiences. Analyzes data to plan and implement strategic recruitment initiatives to increase enrollment via bringing targeted groups to campus. These groups could include in-state bus trips for prospective students, visits by school counselors, events planned by academic colleges, and events with Extension including 4H and FFA.
- Works with Marketing Strategist to integrate high-school visitors into the general prospective student communication plan.
- Regularly monitor qualitative feedback and surveys regarding group tour visit experience and make appropriate changes to tour experiences when necessary.
- Manage group tour website to ensure content is up to date and reflective of activity availability.
- Develop and update pre-, during-, and post-visit presentations and activities for elementary and middle school audiences to introduce higher education at an age-appropriate level. Coordinate with campus departments to develop additional engaging and educational activities for visiting groups to participate in.
Admissions Communication Center:
- Create reports utilizing Slate for communication flow to prospective and admitted students for Tele-counseling purposes.
- Ensures data accuracy through reporting and makes changes to student’s files based upon correct information.
- Engage and identify alternate methods of communication beyond tele-counseling features.
- Prepare reports on call center performance, campaign outcomes, etc.
- Track and analyze call metrics (calls made, success rates, etc).
- Design and refine call scripts and messaging tailored to campaign goals
Staff Management/Development/Supervision:
- Supervise one graduate assistant. Assigns duties and responsibilities as well as monitors and evaluates work functions relations to the group tour program. This includes hiring, training, and evaluating graduate student work. Keeps Assistant Director informed of their activities.
- Supervise 10-15 student callers. Responsible for selecting, interviewing, and manages ongoing training for staff in Admissions Communication Center.
- Manage employee timecards and ensure accurate recordkeeping.
- Serve as secondary supervisor of all student tour leaders, graduate assistants, and other staff as assigned. Assists in interviewing/selecting tour leaders and helps manage the ongoing evaluation of staff to include tour shadowing and tour certification. Oversees tour guide training development for large group tours.
Recruitment and Outreach:
- Coordinate aspects of the campus visit experience to ensure that visitors leave WVU with a positive, comprehensive impression of the university’s academic, social, and co-curricular offerings, prompting them to apply or commit to WVU.
- Responsible for delivering visit presentations and facilitating current student panels to prospective students and guests.
- Conduct one-on-one admissions meetings to counsel interested students and their families on academic programs, admissions requirements, housing, financial aid, and student life at WVU. This includes assisting prospective student visitors in completing an application, paying academic and housing deposits, completing a housing application, and registering for New Student Orientation.
- Serves as secondary manager of the department visit program on behalf of the Visitors Center. Meeting regularly with colleges and schools to ensure department visits are correctly built and leveraging timing to ensure maximum exposure to visitors.
- Staff the Visitors Center when needed, handling walk-in, check-in, and telephone inquiries providing excellent customer service.
- Is cross trained on components pertinent to student recruitment, including admissions, financial aid, orientation, academics, and student success resources.
- Serve on various University committees and meetings involved in planning and evaluating recruitment and enrollment processes.
- Assist with recruiting events including Discover WVU, Decide WVU, New Student Orientation, high ability events, and Junior Open House.
- Travel, when needed, to recruitment events and professional development conferences.
-
Responsible for all supply ordering and inventory for Visitors Center and Admissions Outreach and Engagement.
- Includes office supplies, hospitality, and recruitment materials for the entire unit.
- Assist with other projects and assignments at the request of the Assistant Director.
Qualifications
- Bachelor’s degree in education, counseling, communications, hospitality, marketing, public relations or other related fields.
- One (1) year of professional experience in education, counseling, event planning, hospitality, sales, public relations, or related field required
- Any equivalent combination of related education and/or experience may be considered.
- All qualifications must be met by the time of employment.
Skills, Knowledge, and Abilities
- Demonstrated excellent and oral communication skills.
- Ability to rapidly learn WVU Admissions requirements, housing and financial aid requirements.
- Must be able to work in fast paced environment
- Knowledge of Microsoft suite products, Zoom, and CRM would be helpful.
- Time management, attention to detail and organizational skills,
- Ability to relate to diverse populations of prospective students and families and the ability to counsel them.
Valid Drivers License
West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.
From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.
At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values — service, curiosity, respect, accountability and appreciation — unite us as Mountaineers.
Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.
West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.
Job Posting
: Nov 10, 2026Schedule
: Full-timeSee All 53 Enrollment Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
Find Enrollment Coordinator JobsEnrollment Coordinator Job Market
Who's Hiring
Top Industries Hiring
- Education
- Biotechnology & Pharmaceuticals
What Employers Look For
The qualifications that appear most often in enrollment coordinator jobs.
- Bachelor's degree in business, education, healthcare administration, or a related field
- Experience with CRM or student information systems such as Salesforce or Banner
- Strong written and verbal communication skills for guiding applicants through processes
- Ability to manage high application volume while meeting enrollment cycle deadlines
- Knowledge of FERPA, HIPAA, or relevant compliance standards depending on sector
- Proficiency with Microsoft Office Suite and data entry or reporting tools
Tips for Your Enrollment Coordinator Job Search
Tailor your resume for the sector
Enrollment coordinator roles in higher education emphasize CRM platforms and FERPA compliance, while healthcare versions prioritize insurance verification and patient intake workflows. Reframe the same experience using the vocabulary of whichever sector you're targeting before you apply.
Highlight enrollment metrics you owned
Hiring managers want to see the numbers you moved: application volume processed, conversion rates from inquiry to enrolled, or cycle times reduced. Pull one or two concrete outcomes from each role and put them in your bullet points, not in a summary paragraph.
Apply early to roles that fit
Migrate Mate lists enrollment coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter for titles that map to your experience
Job titles vary widely: admissions coordinator, enrollment specialist, intake coordinator, and student services coordinator all describe overlapping work. Search each variation so you don't miss openings that match your background but use a different label.
Prepare a scenario answer about a difficult case
Interviewers for enrollment coordinator roles consistently ask how you handled an applicant who was missing documents or missed a deadline. Prepare a specific story with the situation, what you did, and the outcome before your first phone screen.
Negotiate start dates around enrollment cycles
Most enrollment offices are heaviest in late summer and early spring. If you're evaluating an offer, a start date before a major cycle gives you the best chance to get oriented before the volume peaks, and it signals awareness of the role's rhythm.
Enrollment Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most enrollment coordinators?
The companies hiring the most enrollment coordinators right now include GT Independence, Sentact, and Bridgeprep Academy, with the largest share of openings in Massachusetts, Oregon, and Texas, based on current listings on Migrate Mate as of November 2026. Colleges, hospital systems, and workforce training organizations account for the bulk of open roles at any given time.
How many enrollment coordinator jobs are remote?
About 55% of enrollment coordinator openings are fully remote or hybrid as of November 2026, with the highest remote share in roles focused on online degree programs, telehealth enrollment, and corporate training intake. Positions that require in-person document review or on-site student advising are more likely to be fully on-site.
How do you become an enrollment coordinator?
Start with a bachelor's degree in education, business, healthcare administration, or a related field, then build experience in customer-facing or administrative roles that involve intake, scheduling, or case management. Getting comfortable with a CRM platform and learning the compliance basics for your target sector, whether FERPA for education or HIPAA for healthcare, makes you a much stronger candidate for a first coordinator role.
How do you get hired as an enrollment coordinator with little experience?
Focus on roles labeled 'enrollment coordinator I' or 'enrollment specialist' at community colleges, vocational schools, or outpatient clinics, which tend to have less competitive applicant pools than large university or hospital systems. Emphasize transferable skills from customer service, administrative support, or data entry, and show familiarity with any CRM or database tool you've used, even outside a formal enrollment context.
What does the enrollment coordinator interview process look like?
Most enrollment coordinator interviews include an initial phone screen with HR, followed by a panel or one-on-one interview with a department supervisor or director. Expect scenario-based questions about handling incomplete applications, managing competing deadlines, and communicating with applicants under pressure. Some employers add a short written exercise or ask you to walk through how you'd use their student information system.
Where can I find and apply to enrollment coordinator jobs?
You can find and apply to enrollment coordinator jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your background, whether in higher education, healthcare, or workforce training, and apply directly to each listing that fits your experience and location preferences.
See All 53 Enrollment Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
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