Enrollment Representative Jobs
Enrollment Representative jobs are open across higher education, healthcare, and insurance, with specializations in student admissions, benefits enrollment, and program outreach, from entry-level coordinator to senior and team lead roles. See the openings below and apply to the ones that match your experience.
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The Billing & Enrollment Representative is responsible for the accurate enrollment and billing process for an insurance organization. The Billing & Enrollment Representative performs advanced administrative/operational/customer support tasks that require independent initiative and judgment. The Billing & Enrollment Representative maintains related documents, updates corresponding records, and is responsible for enrollment and billing queries. May be responsible for or help address broad, complex enrollment and billing issues. Decisions are typically focused on methods, tactics, and processes for completing administrative tasks/projects, exercising discretion and judgment in prioritizing requests. Exercise interpretation and adaptation of procedures, processes, and techniques. This position is a remote position and will require you to be able to handle multiple tasks with minimum supervision. You should have intermediate mathematical skills.
Use your skills to make an impact
Required Qualifications
- 3 years of call center experience
- 2+ years of experience in Accounts Receivables, Billing or Collections
- Demonstrated Excel for data submission/filter, sort etc
- Must be able to work during core business hours of 8:00am to 4:30 pm CST, Monday through Friday.
Preferred Qualifications
- Associate's degree or above
- Healthcare experience
Additional Information
- You will report to a Supervisor of Billing & Enrollment.
- This role is an individual contributor.
- Applicants must be able to support the core business hours of 8:00am to 4:30 pm CST, Monday through Friday.
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$43,000 - $56,200 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community
The Billing & Enrollment Representative is responsible for the accurate enrollment and billing process for an insurance organization. The Billing & Enrollment Representative performs advanced administrative/operational/customer support tasks that require independent initiative and judgment. The Billing & Enrollment Representative maintains related documents, updates corresponding records, and is responsible for enrollment and billing queries. May be responsible for or help address broad, complex enrollment and billing issues. Decisions are typically focused on methods, tactics, and processes for completing administrative tasks/projects, exercising discretion and judgment in prioritizing requests. Exercise interpretation and adaptation of procedures, processes, and techniques. This position is a remote position and will require you to be able to handle multiple tasks with minimum supervision. You should have intermediate mathematical skills.
Use your skills to make an impact
Required Qualifications
- 3 years of call center experience
- 2+ years of experience in Accounts Receivables, Billing or Collections
- Demonstrated Excel for data submission/filter, sort etc
- Must be able to work during core business hours of 8:00am to 4:30 pm CST, Monday through Friday.
Preferred Qualifications
- Associate's degree or above
- Healthcare experience
Additional Information
- You will report to a Supervisor of Billing & Enrollment.
- This role is an individual contributor.
- Applicants must be able to support the core business hours of 8:00am to 4:30 pm CST, Monday through Friday.
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$43,000 - $56,200 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Enrollment Representative Jobs by Experience Level
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Find JobsEnrollment Representative Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in enrollment representative jobs.
- High school diploma or associate degree, with a bachelor's preferred for higher education roles
- One to three years of experience in enrollment, admissions, sales, or customer service
- Strong verbal communication and active listening skills for phone and in-person outreach
- Proficiency with CRM systems and applicant tracking or enrollment management software
- Ability to meet enrollment targets or conversion benchmarks consistently
- Familiarity with FERPA, HIPAA, or benefits compliance requirements depending on sector
Tips for Your Enrollment Representative Job Search
Tailor your resume to enrollment metrics
Hiring managers for enrollment representative roles look for concrete outcomes: conversion rates, outreach volume, and enrollment targets met. Pull those numbers from your past roles and put them in your bullet points, even if the totals feel modest.
Apply early to roles that fit
Migrate Mate lists enrollment representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight compliance and regulatory familiarity
Enrollment roles in healthcare and education often require working within federal or institutional guidelines. If you've handled FERPA-sensitive data, ACA enrollment rules, or benefits compliance, name those specifically rather than describing them generically as 'regulatory experience.'
Filter openings by the enrollment type
Student admissions, employee benefits, and insurance enrollment roles each demand different skills. Narrow your search to your actual background so you're not competing against candidates with more relevant experience in a sub-area you haven't worked in.
Prepare for a mock enrollment scenario
Many interviews include a role-play where you walk a prospect through an enrollment decision. Practice explaining plan options or program benefits clearly, handling objections, and confirming next steps, since interviewers often score your clarity and empathy directly.
Negotiate start date alongside offer terms
Enrollment teams often hire around open enrollment windows or academic intake cycles. If an offer is otherwise strong, asking to adjust the start date to clear a current commitment is a reasonable ask that most managers in this field understand.
Enrollment Representative Jobs: Frequently Asked Questions
Which companies are hiring the most enrollment representatives?
The most active employers for enrollment representatives right now are Hera, Wipro, and Humana, and the most openings are in Illinois, Virginia, and Florida, based on current listings on Migrate Mate as of November 2026. Demand tends to be highest at community colleges, regional universities, and large health insurance carriers.
How many enrollment representative jobs are remote?
About 88% of enrollment representative openings are fully remote or hybrid as of November 2026, with remote work most common in insurance benefits enrollment and corporate HR-adjacent roles. Student admissions positions at physical campuses are more likely to require on-site work, though outreach-focused roles within those institutions are sometimes flexible.
How do you become an enrollment representative?
Start by building experience in customer-facing roles such as admissions support, benefits administration, or inside sales. Develop familiarity with CRM tools and practice clear, consultative communication. Applying to entry-level enrollment coordinator or outreach associate roles is a common first step, and many employers provide product or program training once you're hired.
Can you get hired as an enrollment representative with little or no experience?
Yes, many employers hire entry-level enrollment representatives and train them on program details and systems. Customer service, retail, or call center experience translates well because the core skill is guiding people through a decision. Emphasize any work where you explained options, handled objections, or helped someone complete a process from start to finish.
What does the enrollment representative interview process look like?
Most processes include an initial phone screen focused on communication style and background, followed by one or two structured interviews covering how you handle objections, meet targets, and manage a high-volume outreach schedule. A role-play or mock enrollment call is common in the final round, where you walk through a scenario with a hiring manager or panel.
Where can I find and apply to enrollment representative jobs?
You can find and apply to enrollment representative jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your background, whether that's student admissions, healthcare benefits, or insurance enrollment, and apply directly to each listing that fits your experience and location preferences.
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