Entry Level Enrollment Representative Jobs
New grad enrollment representative jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or demonstrated communication skills can matter more than a long resume. Most openings are on-site roles across Healthcare & Medical Services, Education, and Biotechnology & Pharmaceuticals, with employers like AltaMed Health Services, Virginia Community College System, and IQVIA hiring at this level now.
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Job Location (Full Address):
601 Elmwood Ave, Rochester, New York, United States of America, 14642
Opening:
Worker Subtype: Regular
Time Type: Full time
Scheduled Weekly Hours: 40
Department: 500169 Medicaid Enrollment
Work Shift: UR - Day (United States of America)
Range: UR URCA 207 H
Compensation Range: $23.51 - $31.74
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
Counsels, guides, advises, and provides outreach services to elderly, chronically ill, and high risk self pay acute care patients for the purpose of securing Medicaid eligibility. Shares Medicaid knowledge by providing consultation to Physicians, Social Workers and other hospital staff who request assistance in obtaining Medicaid coverage for their patients.
ESSENTIAL FUNCTIONS
- Provides outreach service to patients referred by other hospital staff via telephone contact and home visitation for discharged SMH patients or SMH inpatients who are unable or unwilling to comply with requirements to secure appropriate documentation for Medicaid Eligibility Examiners, which may also include accompanying or representing the patient at Department of Social Services eligibility interviews, case conferences or fair hearings.
- Assesses Medicaid referrals to determine patient's potential for Medicaid approval and advises all parties involved of appropriate plan of action.
- Prepares status reports for department management, including counseling documentation notes for individual patients.
- Attends weekly meeting with Social Work Discharge Consultation Team to advise team of Medicaid issues and report status of Medicaid cases for SMH patients awaiting discharge with home services or placement in a sub-acute care facility.
- Maintains good working relationships with professional staff at SMH, Department of Social Services representatives, and staff in various community agencies who can help in the Medicaid process.
- Exercises judgement to determine if a home visit is a serious safety risk. Keeps co-workers advised of planned visits and takes appropriate safety precautions.
- Attends Medicaid seminars and reviews New York State Department of Social Services literature to maintain expert knowledge of the Medicaid program.
- Operates a motor vehicle to transport self and client as necessary. Ensures all safety precautions are taken during operation of vehicle.
- Other duties as assigned.
MINIMUM EDUCATION & EXPERIENCE
Bachelor's degree and 1 year of relevant experience required
Or equivalent combination of education and experience
KNOWLEDGE, SKILLS AND ABILITIES
Specialized knowledge of Medicaid rules and regulations and New York State Social Service laws preferred
LICENSES AND CERTIFICATIONS
NY State of Health Certified Application Counselor upon hire (or obtained within 30 days of hire)
Must provide and maintain a valid NYS Class 5 Driver’s License
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
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Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services11
- Education9
- Biotechnology & Pharmaceuticals3
- Consulting & Professional Services2
- Fintech1
Entry Level Enrollment Representative Jobs: Frequently Asked Questions
How do I get an entry level enrollment representative job?
Focus on roles that explicitly welcome zero to two years of experience and highlight any customer service, outreach, or administrative internship work you have. Strong verbal communication, the ability to explain complex information clearly, and comfort with CRM tools give entry level candidates a real edge. A cover letter that shows genuine interest in helping people through enrollment decisions helps you stand out early in your job search.
Which companies hire entry level enrollment representatives?
Companies hiring entry level enrollment representatives right now include AltaMed Health Services, Virginia Community College System, and IQVIA, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes from a wide range of organizations, including healthcare systems, higher education institutions, insurance providers, and workforce development programs that consistently onboard junior candidates and train them in-house.
Are there remote entry level enrollment representative jobs?
Yes, though on-site and hybrid roles remain common at this experience level. About 29% of entry level enrollment representative openings are remote or hybrid as of November 2026, giving candidates flexibility depending on the employer and industry. Fully remote positions at this stage often require reliable phone and internet access along with self-directed work habits that newer professionals should be prepared to demonstrate.
Are these new grad enrollment representative jobs?
Yes, many of these listings are new grad and junior roles that welcome recent graduates and candidates with limited professional experience. A new grad friendly posting typically welcomes zero to two years of experience, counts internships or volunteer work toward that threshold, and sometimes accepts a strong portfolio or related coursework in place of full-time history. If a posting lists experience as preferred rather than required, it is generally open to new grad applicants.
Which industries hire the most entry level enrollment representatives?
Entry Level enrollment representative roles concentrate in Healthcare & Medical Services, Education, and Biotechnology & Pharmaceuticals, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at this level because enrollment is a core operational function tied to student admissions, healthcare plan sign-ups, and benefits administration, all of which require dedicated staff to guide individuals through the process from initial inquiry to completion.