Enterprise Customer Success Jobs in Minnesota

COMPENSATION

• The pay range is $95,000.00 - $171,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About us:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Right along with Target’s distinctive retail brand, we are constantly improving and innovating our guest’s shopping experience. Are you ready to excel in the fast-changing retail environment? Are you a customer focused enthusiast who’s curious about the Guest and can see the shopping journey through their eyes? Then you’ll have success on the Digital Operations team, for Target+ Item, whose goal is to offer guests a seamless shopping experience across our platforms—including Target.com and the store network’s fulfillment capabilities.

Here, you'll lead and evolve the Target+ Item operational capability, enabling T+ marketplace growth, T+ Business Partner success, and scalable operations. You will directly lead and oversee a multi-functional team responsible for the end-to-end management of Target+ item data and content, ensuring a high-quality catalog that helps guests easily discover, evaluate, and purchase products on Target.com.

In this role, you'll partner closely with Enterprise Item, Product, Digital, and T+ Marketplace teams to drive operational excellence, improve catalog quality, and implement scalable processes that support a growing T+ marketplace business. Through strong leadership, strategic planning, and data-driven decision-making, you'll deliver meaningful outcomes for our guests, T+ Business Partners, and the broader Target+ ecosystem.

• Lead a Global Item/Catalog operations team that is responsible for E2E Target+ Item management, driving an exceptional guest experience through the creation and management of complete, accurate, and relevant Item data & content for Target+.
• Support Target+ Business Partners throughout the Item management lifecycle, promoting procedural best methods and Item data & content standards.
• Develop and support the team through on-the-job experience, relevant feedback, visibility and recognition.
• Establish and maintain a strong partnership with Target in India T+ Item Data Managers, aligning on key priorities and work distribution to achieve expected outcomes.
• Establish cross-functional partnerships with Enterprise Item, T+ & Digital, and Product teams & leadership to ensure alignment on strategies, planning, and outcomes.
• Deliver expected outcomes by establishing team priorities, monitoring team and functional performance, and advancing overall Target+ Item operational capabilities through prioritized process and tool improvements.
• Establish and monitor operational objectives & key results that are aligned with Target’s strategic priorities, T+, and Enterprise Item objectives.
• Participate in other Enterprise Item & T+ initiatives and efforts as assigned.

Job duties may change at any time due to business needs.

About you:

• Bachelor's degree (B.A./B.S.) or equivalent combination of education and relevant experience.
• 6+ years of retail and/or e-commerce experience.
• 2+ years of people leadership, team leadership, or direct management experience.
• Strong written and verbal communication, organizational, and stakeholder management skills.
• Proven ability to manage multiple priorities and projects simultaneously while balancing team, partner, and business needs.
• Demonstrated leadership skills with a track record of driving results through execution, prioritization, resource management, and accountability.
• Strong problem-solving and critical-thinking skills, with the ability to develop innovative solutions to complex business challenges.
• Experience collaborating and influencing cross-functional teams, including Product, Engineering, Legal, Compliance, vendors, and business stakeholders.
• Ability to influence decisions, strategies, and roadmaps without direct authority or ownership.
• High degree of initiative, adaptability, and resilience, with the ability to navigate ambiguity, risk, changing priorities, and evolving business needs.
• Strong analytical skills with the ability to leverage data and insights to inform decisions and drive outcomes.
• Understanding of item data, product content management, and digital commerce ecosystems.

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_E

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.