Support Analyst Jobs in Minnesota
Support Analyst jobs in Minnesota are actively in demand, with concentrated hiring in healthcare IT, financial services, and enterprise software across the Twin Cities, Rochester, and Duluth. Large employers with a lasting presence in the state, including UnitedHealth Group, Mayo Clinic, and U.S. Bank, hire support analysts at levels from entry-level helpdesk to senior infrastructure roles. The most sought-after specialties in Minnesota are IT service desk, EHR application support, and network systems support. See the openings below and apply to the ones that match your experience.
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Showing 5 of 13+ Support Analyst jobs
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
About Us:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
A role on the Digital Operations & Guest Experience Team is an opportunity to make sure that Target always delivers on its brand promise to guests through seamless events and continuous improvement of their shopping journey.
As part of the enterprise Digital Experience Support model, this position supports the bottom of the digital funnel across all channels. This role provides real-time, round-the-clock production environment monitoring, incident triage, and resolution through rotational extended-hours coverage through global partnership, while conducting defect and incident management for technical teams, and sharing feedback and learnings with business teams.
Your primary focus will be on removing friction from the bottom of funnel guest experience by influencing operational and technical capabilities related to (but not limited to) the digital order pipeline and reducing top guest contact drivers. You will leverage operational and digital expertise to triage and facilitate resolution of technical and process issues within the digital guest experience, monitor digital order pipelines, recover from guest impacting issues, execute operational support, and drive continuous improvements to the guest experience. You will also provide efficient execution of Target’s Digital business processes to maximize revenue, profitability, and guest conversion rates while ensuring a superior guest experience.
As a Sr Analyst Digital Experience Support you will:
Independently identify and analyze operational and guest data to identify trends and build business cases to influence long term solutions that drive demand sales and improve the guest experience
Translate complex technical findings into clear, actionable mitigation recommendations for business stakeholders
Serve as a consultant and advisor to not only our Digital Operations team, but also Product, Guest Services, Fraud/Cyber, GSCL, Stores, and other key partners across the enterprise
Demonstrate advanced proficiency in digital analytics and data platforms (e.g., DOMO, Greenfield, SQL, Fullstory) sufficient to independently perform root cause analyses of production-impacting defects, develop operational monitoring views, and advise cross-functional partners on corrective strategies
Serve as a liaison between various business, operational, and technology teams (across geographies) to triage, prioritize, and drive resolution of live production-impacting digital issues
Perform Lead on Duty (LOD) responsibilities as a core operational function, including continuous health metric monitoring and reporting, real-time incident command, escalated issue management, and executive-level communication during active production-impacting events
During live digital incidents, partner with business and support teams to make critical and time-sensitive business and guest impacting decisions related to order cancellations, guest recoveries, and guest communication
About You:
Four year college degree, or equivalent experience
5-7 years total experience with some digital/e-commerce experience/background
Operational knowledge of how digital orders move through the order pipeline
Excellent analytical, critical thinking, & problem solving skills
Ability to manage dynamic, fast-paced changes
Excellent communication skills
Ability to make complex ideas simple to understand
Experience building and analyzing quantitative data using visualization tools (such as SQL, DOMO, Greenfield, Fullstory, etc) to build dashboards and derive insights from data
Proficiency with Microsoft Office and other MS applications, including excellent Microsoft Excel skills and strong Microsoft PowerPoint skills
Required to be on-call 8am-8pm including weekends for one week on ~5 week rotational basis with increased coverage during Q4 to ensure uninterrupted real-time digital experience support
This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_DAmericans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
About Us:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
A role on the Digital Operations & Guest Experience Team is an opportunity to make sure that Target always delivers on its brand promise to guests through seamless events and continuous improvement of their shopping journey.
As part of the enterprise Digital Experience Support model, this position supports the bottom of the digital funnel across all channels. This role provides real-time, round-the-clock production environment monitoring, incident triage, and resolution through rotational extended-hours coverage through global partnership, while conducting defect and incident management for technical teams, and sharing feedback and learnings with business teams.
Your primary focus will be on removing friction from the bottom of funnel guest experience by influencing operational and technical capabilities related to (but not limited to) the digital order pipeline and reducing top guest contact drivers. You will leverage operational and digital expertise to triage and facilitate resolution of technical and process issues within the digital guest experience, monitor digital order pipelines, recover from guest impacting issues, execute operational support, and drive continuous improvements to the guest experience. You will also provide efficient execution of Target’s Digital business processes to maximize revenue, profitability, and guest conversion rates while ensuring a superior guest experience.
As a Sr Analyst Digital Experience Support you will:
Independently identify and analyze operational and guest data to identify trends and build business cases to influence long term solutions that drive demand sales and improve the guest experience
Translate complex technical findings into clear, actionable mitigation recommendations for business stakeholders
Serve as a consultant and advisor to not only our Digital Operations team, but also Product, Guest Services, Fraud/Cyber, GSCL, Stores, and other key partners across the enterprise
Demonstrate advanced proficiency in digital analytics and data platforms (e.g., DOMO, Greenfield, SQL, Fullstory) sufficient to independently perform root cause analyses of production-impacting defects, develop operational monitoring views, and advise cross-functional partners on corrective strategies
Serve as a liaison between various business, operational, and technology teams (across geographies) to triage, prioritize, and drive resolution of live production-impacting digital issues
Perform Lead on Duty (LOD) responsibilities as a core operational function, including continuous health metric monitoring and reporting, real-time incident command, escalated issue management, and executive-level communication during active production-impacting events
During live digital incidents, partner with business and support teams to make critical and time-sensitive business and guest impacting decisions related to order cancellations, guest recoveries, and guest communication
About You:
Four year college degree, or equivalent experience
5-7 years total experience with some digital/e-commerce experience/background
Operational knowledge of how digital orders move through the order pipeline
Excellent analytical, critical thinking, & problem solving skills
Ability to manage dynamic, fast-paced changes
Excellent communication skills
Ability to make complex ideas simple to understand
Experience building and analyzing quantitative data using visualization tools (such as SQL, DOMO, Greenfield, Fullstory, etc) to build dashboards and derive insights from data
Proficiency with Microsoft Office and other MS applications, including excellent Microsoft Excel skills and strong Microsoft PowerPoint skills
Required to be on-call 8am-8pm including weekends for one week on ~5 week rotational basis with increased coverage during Q4 to ensure uninterrupted real-time digital experience support
This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_DAmericans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
See All 13 Support Analyst Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find Support Analyst JobsSupport Analyst Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Support Analyst Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Technology & Software
- Investment & Asset Management
What Minnesota Employers Look For
The qualifications that appear most often in support analyst jobs across Minnesota.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Demonstrated experience troubleshooting hardware, software, or network issues in a professional setting
- Familiarity with ITSM platforms such as ServiceNow or Jira for ticket management and escalation
- CompTIA A+ or CompTIA Network+ certification preferred by many Minnesota employers
- Experience supporting enterprise applications including Microsoft 365, Active Directory, or EHR systems
- Strong written and verbal communication skills for working with end users across multiple departments
Support Analyst Jobs in Minnesota: Frequently Asked Questions
How do you become a support analyst in Minnesota?
Most Minnesota employers expect candidates to hold an associate or bachelor's degree in information technology, computer science, or a closely related field, along with a foundational certification such as CompTIA A+. Minnesota does not require a state-issued license for support analyst roles. Practical experience through internships, campus IT departments at institutions like the University of Minnesota or Minnesota State colleges, or helpdesk roles is the most common entry path into the field.
Which companies hire support analysts in Minnesota?
Minnesota support analyst roles are posted by M-RETS, Sevita, and Target and others right now, based on current listings on Migrate Mate as of August 2026. Minnesota's concentration of large healthcare systems, financial institutions, and technology firms creates consistent, year-round demand for support analysts at multiple experience levels.
Which Minnesota cities have the most support analyst jobs?
Minneapolis, Bloomington, and Duluth have the most support analyst openings in Minnesota. The Twin Cities metro drives the largest share of postings because it is home to major corporate headquarters in healthcare, financial services, and retail technology, while Rochester's hiring is anchored by Mayo Clinic and its affiliated health system operations.
Are there remote support analyst jobs in Minnesota?
Yes, and more than most fields. About 100% of support analyst openings tied to Minnesota are remote or hybrid as of August 2026, reflecting how much of the work involves software configuration, ticket resolution, and user communication that can be done off-site. On-site presence is more commonly required for roles supporting physical hardware, clinical systems, or secure financial environments.
How can I get hired as a support analyst in Minnesota with little or no experience?
The most realistic entry path is a helpdesk or desktop support role, which large Minnesota employers such as UnitedHealth Group, Optum, and regional health systems list alongside their senior openings. Many Minnesota State colleges and the University of Minnesota offer IT programs with industry practicums that connect graduates directly to employers. Earning a CompTIA A+ certification before applying and highlighting any experience managing tickets, supporting software, or troubleshooting for campus or volunteer organizations strengthens a candidate's profile noticeably.
Where can I find and apply to support analyst jobs in Minnesota?
You can find and apply to support analyst jobs in Minnesota on Migrate Mate, which lists current Minnesota openings updated regularly. Search the available roles, identify the positions that match your background and preferred work setting, and apply directly to the ones that fit.
See All 13 Support Analyst Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find Support Analyst Jobs