Field Agent Jobs
Field agent jobs are open across insurance, financial services, healthcare, and government contracting, from entry-level to senior and supervisory roles, with specializations in claims investigation, compliance auditing, and territory sales. Scan the live roles below and apply to whichever ones fit.
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Public School Employees of Washington (PSE) is a labor union dedicated exclusively to representing education Support Professionals in Washington state’s public education system. Our 30,000 members play a vital role in the operation of early learning, K-12 and universities throughout the state.
No other labor organization in Washington represents educational support professionals with the power and might of PSE. We are constantly working on the front lines to improve the quality of our public education system and to gain better recognition for those women and men who often work behind the scenes to help our students succeed.
It is the mission of Public School Employees of Washington, SEIU/Local 1948 to improve the lives of our members and their families, empowering them to have a greater impact on their communities and the next generation.
Position Summary
This is a highly responsible field staff position that negotiates, administers and enforces collective bargaining agreements for, and on behalf of, PSE members with school districts and institutions of higher learning. Represents members on job-related issues including grievances, disciplinary matters and other situations involving wages, hours, benefits and working condition disputes.
Field Representatives are core members of PSE’s regional teams. While their primary focus remains contract negotiation, contract enforcement, grievance handling, and chapter leadership development, FRs actively support regional growth by coordinating with Organizers and Field Representative/Administrative Organizers on campaign participation, promoting sign-up opportunities at chapter touchpoints, and elevating organizing leads identified through grievance, bargaining, and day-to-day member contact.
Essential Functions
- Works directly with local chapter leadership to deliver the highest quality service to all represented employees and promote active participation of members in PSE activities.
- Works directly with assigned chapters (caseload determined regionally) to deliver high-quality contract enforcement and coordinate campaign participation appropriate to chapter size and strategic opportunity.
- Consistently exercises independent judgment and discretion in dealing with a variety of issues affecting members.
- Assists chapters in formulating goals, objectives and operating procedures within the parameters of state and local bylaws.
- Continuously identifies service and growth opportunities within assigned chapters and communicates needs/trends to the regional team. Through regular communication, is attentive to potential problems and works to resolve them as quickly as possible.
- Active in recruiting and training new leadership.
- May provide instruction in areas of personal expertise in PSE’s education and training programs.
- Functions in a spirit of friendly cooperation with other staff members in all facets of field and support operations.
- Promotes and works toward the accomplishment of PSE’s mission within the parameters of the adopted values and policies and procedures.
- Coordinates with Organizers and FR/AO staff to refer organizing leads, new hire data, and member activation opportunities surfaced through grievance, bargaining, and contract administration work.
- Performs other duties as assigned and directed.
Required Education/Experience/Abilities
- Experience in labor relations field, and/or possession of a Bachelor’s Degree/BA in labor relations, business administration public administration or education preferred.
- Demonstrated knowledge of labor organizations, labor law and contemporary labor relations trends, issues and practices.
- Knowledge of the public education system, education issues, and the role classified K-12 and higher education employees serve in the education system.
- Ability to effectively negotiate collective bargaining agreements.
- Excellent written and oral communication skills.
- Ability to listen effectively and be responsive.
- The ability to work well with people in a variety of settings and circumstances.
- The ability to produce high quality work through planned, organized and systematic work habits.
- The ability to work well under pressure, changing and unexpected conditions, and meet deadlines.
- Excellent analytical, problem solving, decision-making and dispute resolution skills.
- Demonstrated ability to apply creativity, innovation, and flexibility in pursuit of quality membership programs and services.
- Unquestioned integrity and commitment to personal and organizational ethics and values.
- Working knowledge of Microsoft Office Suite, and a willingness to expand skill levels when new software and tools are implemented.
- Possession of valid Washington driver’s license and willingness to use personal vehicle in course of employment.
- Ability to work periodic evening and weekend hours.
- Ability to travel to conduct PSE business.
Preferred/Additional Education and Experience
While performing the duties of this job, the employee will work from our Kennewick office with regular visits to the school districts assigned. Regularly required to use standard office equipment. Attend meetings, siting and standing intermittently. Must be able to lift 10 pounds or less.
Residency Requirements
Hybrid Position. Must reside within 45 miles of the Tri-Cities or Yakima County.
Position Type/Expected Hours of Work
This is a salary position. Hours will vary daily according to member needs. Frequent late afternoon/evening meetings will be required. Periodic weekend hours will be required.
Travel
Travel within the state for meetings and conferences will be required.
AAP/EEO
PSE/SEIU 1948 shall not discriminate against any applicant or employee on the basis of race, national origin, genetic information, color, sex, sexual orientation, religion, age, marital status, gender identity or expression or persons with disabilities who with or without reasonable accommodations can perform the essential functions of the position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
- Flexible schedule
Work Location:
- Hybrid - Kennewick, WA
- Hybrid - Yakima County
- On the road
Paid Training:
- Yes
Job Type: Full-time
Pay: $99,712.48 - $135,055.90 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: Hybrid remote in Tri-Cities, WA 99302
Field Agent Jobs by Experience Level
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Find Field Agent JobsField Agent Job Market
Who's Hiring
- Humana22

- TLC Creative Solutions19

- AAA Northeast4

- Purple Land Management3

- AAA The Auto Club3

What Employers Look For
The qualifications that appear most often in field agent jobs.
- Valid driver's license and reliable personal vehicle for field travel
- One to three years of experience in a field-based or client-facing role
- Strong written documentation skills for reports, case notes, and audit logs
- State-issued insurance, financial services, or investigative license where applicable
- Proficiency with mobile reporting tools, tablets, or field management software
- Ability to work independently and manage a defined territory or case load
Tips for Your Field Agent Job Search
Tailor your resume for field documentation
Field agent roles prioritize demonstrated accuracy in reports, case notes, and fieldwork logs. Pull specific examples from past jobs where you documented findings, resolved discrepancies, or maintained compliance records. Generic customer-service language won't distinguish you from other applicants.
Get your required certifications before applying
Many field agent roles, especially in insurance or financial services, require a state-issued license before day one. Identify the license your target industry requires, start the application early, and list your in-progress status on your resume so employers know you're committed.
Apply early to roles that fit
Migrate Mate lists field agent openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by territory and travel expectations
Field agent postings vary widely on travel load, from local territory coverage to multi-state routes requiring overnight stays. Read the requirements section carefully and target roles where the geography matches your actual availability before you spend time on an application.
Prepare field scenario answers for interviews
Interviewers for field roles consistently ask how you handle situations in the field without direct supervision, like a discrepancy at a client site or a hostile contact. Prepare two or three concrete examples that show your judgment, documentation habits, and ability to escalate appropriately.
Negotiate your car allowance and expense reimbursement
Base pay is only part of the offer for field roles. Before accepting, clarify the mileage reimbursement rate, monthly car allowance structure, and how out-of-pocket expenses like tolls and lodging are handled. These terms vary significantly from one employer to the next.
Field Agent Jobs: Frequently Asked Questions
Which companies are hiring the most field agents?
The most active employers for field agents right now are Humana, TLC Creative Solutions, and AAA Northeast, and the most openings are in New York, California, and Pennsylvania, based on current listings on Migrate Mate as of November 2026. Insurance carriers, government contractors, and financial services firms consistently represent the largest share of active field agent postings.
How many field agent jobs are remote?
About 12% of field agent openings are fully remote or hybrid as of November 2026, though the nature of field work means most roles require at least some in-person presence. Sub-areas like compliance review, data auditing, and case management coordination tend to have the highest share of remote or hybrid arrangements compared to roles involving physical site inspections or in-person client visits.
How do you become a field agent?
Start by identifying your target industry, since the path into insurance field work, government investigation, and financial services each has different entry requirements. Obtain any required state license for your sector, build experience in a client-facing or field-support role, and develop documentation habits by keeping detailed logs of your work. Applying to associate or junior field agent postings is the most direct path in.
Can you get hired as a field agent with little or no experience?
Yes, entry-level field agent roles exist, particularly in insurance claims, territory sales, and government survey work, and employers for these positions often provide paid on-the-job training. Emphasize transferable skills like independent scheduling, written communication, and client interaction on your resume. Some sectors will hire without prior field experience if you already hold the required state license or certification for that industry.
What does the field agent interview process look like?
Most field agent interview processes include an initial phone screen focused on your availability, territory fit, and licensing status, followed by one or two in-person or video interviews covering behavioral and scenario-based questions. Some employers add a ride-along or field observation stage to assess how you handle client interactions and documentation in a real-world setting before extending an offer.
Where can I find and apply to field agent jobs?
You can find and apply to field agent jobs on Migrate Mate, which lists current openings from employers across the United States. Search the available roles, find the ones that match your location, experience level, and industry, and apply directly to each listing that fits.
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