Field Operations Manager Jobs in Connecticut

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Data Analytics, Finance and Accounting

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$146,400.00 - $241,600.00

Target Openings

1

What Is the Opportunity?

Travelers' financial analysis team translates raw numbers into actionable insights to tell the story of past financial results and forecast possibilities into the future. The team acts as an independent party to collaborate with business partners and enable them to make informed decisions rooted in economic reality.

As an AVP, Financial Analysis, you will lead the creation and presentation of financial reports across multiple business areas and act as a partner to communicate clear and concise insights / recommendations with the goal of influencing functional/business decisions. You will lead a team working to advance organizational objectives aligned with enterprise goals and ensure more informed strategic decisions are rooted in the appropriate financial metrics. Leveraging your relationship building skills and executive presence, you will build strong internal and external networks. You are expected to be an influential leader that can articulate how your team's financial content should influence business strategy.

This role will drive strategy and innovation across Claim Field and Financial Operations in partnership with Field Operations leadership by developing future-focused field and financial control strategies shaped by AI and strengthening alignment with Finance, Product, and Field partners. Elevate operational excellence by extending Field Operations capabilities across Claim Operations to improve efficiency, consistency, and best-practice execution.

What Will You Do?

- Ensure all reports, exhibits, and presentations from the team are accurate, impactful, and clear.
- Ensure all insights derived from the team’s analysis are synthesized into actional recommendations and lead the analysis of financial and operational reports of the highest complexity.
- Identify gaps and limitations in data sets and understand multiple layers of complexity with the ability to explain and recommend potential alternatives.
- Oversee, synthesize, and present exhibits, results, observations, and recommendations to senior management, including formal presentations, monthly financial results, etc.
- Lead the financial analysis and own the finance perspective to drive business strategy for supported organizations.
- Review competitor press releases, SEC filings, and industry trade press (including strategic studies) for helpful insights, linking opaque themes together and identifying applicability to departmental strategies. Push insights up to management in a timely manner by creating actionable insights to influence business strategy.
- Oversee implementation of business and financial regulatory changes related to financial reporting, such as reorganizations, mergers and acquisitions, etc.
- Provide coaching, training, and mentoring.
- If a manager of people, provide leadership, coaching, training, planning, staffing, and performance management and development to employees, in addition to ensuring the understanding of departmental objectives, vision, and strategy.
- Perform other duties as assigned.

What Will Our Ideal Candidate Have?

- Bachelor’s degree in Finance, Accounting, Economics, or pursuing a Master’s in Business Administration with a concentration in finance or accounting or professional designations such as CPA, CMA or comparable advanced professional education.
- Extensive experience with Financial Analysis concepts, principles, processes, applications and accounting practices and principles preferably with some exposure to the P&C insurance industry.
- Exceptional communication, collaboration, and influencing skills with the ability to present and influence complex information to senior leadership and functional partners in relevant business terms.
- A proven track record as a leader who is well-respected and highly organized, with the ability to mentor, coach, and develop team members and strategically align resources to accomplish key objectives.
- Exceptional data analysis skills with the ability to interpret trends and report insights and recommendations to business partners.
- Advanced organization skills with the ability to manage multiple priorities simultaneously, delegating appropriate assignments to your team, and following through to ensure all items are completed in a timely manner.
- Experience using Microsoft Office (e.g., Excel, Word, Outlook, PowerPoint) and Financial Reporting Software (e.g., TM1, Essbase, Hyperion, etc.).
- Strong business acumen, with the ability to problem-solve, think critically and operate strategically across the company.

What is a Must Have?

- Eight years of finance, financial planning, accounting, or related experience.
- Previous management experience.

What Is in It for You?

- Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit our benefits page.