Field Operations Manager Jobs in New York
Field Operations Manager jobs in New York are in consistent demand, with strong concentrations in logistics and supply chain, utilities and energy infrastructure, telecommunications, and construction management across a market that ranges from entry-level operations supervisors to senior directors of field operations. The heaviest hiring is centered in New York City, Buffalo, and Albany, where employers like Con Edison, Verizon, and Turner Construction maintain large field operations teams. The most sought-after specialties are last-mile logistics coordination, utility infrastructure oversight, and multi-site facilities operations. Find a role that fits below and apply directly.
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Job Description
Region Coverage: Upstate New York
Direct Oversight: 10–15 sites | 6 Site/Area Managers | 250 Employees
Position Summary
The Field Operations Manager (FOM) is responsible for leading day-to-day operations across a portfolio of Amazon fulfillment, logistics, and specialty facilities throughout Upstate New York. This role provides direct leadership to approximately six managers overseeing 10–15 locations and a workforce of approximately 250 employees. The FOM ensures all sites operate safely, efficiently, and in full alignment with ABM and client expectations. This leader is accountable for service execution, staffing strategy, labor control, quality audits, client relationships, payroll accuracy, compliance, and manager development. The ideal candidate is a hands-on operational leader who can balance field presence with strategic oversight across a multi-site region.
Annual Salary: $75,000-85,000 annually
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.
Territory: This Area Manager position is up to 50 percent travel within upstate NY to visit sites
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management.
Responsibilities
Operational Leadership
- Lead daily janitorial and facility support operations across 10–15 client sites throughout Upstate New York.
- Ensure all locations consistently meet ABM service standards, Amazon expectations, and contractual scope of work.
- Drive execution of route cards, cleaning schedules, staffing plans, and operational best practices.
- Respond rapidly to escalations, service failures, staffing shortages, and client concerns with long-term corrective actions.
- Maintain readiness for client audits, inspections, and performance reviews.
People Leadership
- Directly supervise and develop approximately six managers responsible for site-level execution.
- Lead a workforce of approximately 250 employees through effective manager coaching and accountability systems.
- Build strong bench strength through hiring, onboarding, training, succession planning, and performance management.
- Foster a culture of safety, urgency, teamwork, accountability, and recognition.
- Address employee relations matters in partnership with HR and branch leadership.
Client & Relationship Management
- Build trusted relationships with Amazon site leadership and key stakeholders across all assigned facilities.
- Conduct regular business reviews, site walks, and service alignment meetings with clients.
- Ensure timely communication regarding escalations, corrective actions, and operational improvements.
- Protect and grow the client relationship through consistent execution and responsiveness.
Financial & Administrative Management
- Manage labor performance, payroll accuracy, overtime controls, and staffing to budget targets.
- Review headcount versus staffing models and adjust labor deployment as business needs change.
- Oversee supply usage, purchasing, vendor support, and expense controls.
- Prepare and submit operational reports, financial updates, labor summaries, and action plans.
Quality, Safety & Compliance
- Ensure all teammates follow ABM and client safety policies, PPE standards, and regulatory requirements.
- Maintain compliance with training programs, onboarding requirements, badging, and certifications.
- Conduct quality inspections and leadership audits to validate service execution.
- Ensure documentation is complete, current, and audit-ready at all times.
Travel & Schedule Flexibility
- Travel regularly throughout the Upstate New York region to support sites, coach leaders, and respond to business needs.
- Maintain schedule flexibility, including early mornings, evenings, weekends, and holidays when operationally required.
Qualifications
Minimum Qualifications:
- 5+ years of leadership experience in janitorial, facilities, logistics, manufacturing, or multi-site operations.
- Proven experience managing leaders across multiple locations.
- Strong labor management, payroll, staffing, and budget control experience.
- Client-facing leadership experience with the ability to influence senior stakeholders.
- Strong working knowledge of Microsoft Office (Excel, Word, Outlook, Teams).
- Valid driver’s license with reliable transportation.
- Ability to travel extensively throughout Upstate New York.
Preferred Qualifications:
- Experience managing services within large distribution centers, fulfillment centers, or Amazon operations.
- Bilingual / multilingual capabilities.
- Experience with timekeeping, labor management, and compliance systems.
The successful Field Operations Manager will be a visible, decisive, and highly organized leader who can stabilize challenged sites, develop managers, control labor, and build strong client trust across a geographically dispersed operation. Reports directly to the National Operations Manager - Regional Operations Leadership.
About us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
Job Description
Region Coverage: Upstate New York
Direct Oversight: 10–15 sites | 6 Site/Area Managers | 250 Employees
Position Summary
The Field Operations Manager (FOM) is responsible for leading day-to-day operations across a portfolio of Amazon fulfillment, logistics, and specialty facilities throughout Upstate New York. This role provides direct leadership to approximately six managers overseeing 10–15 locations and a workforce of approximately 250 employees. The FOM ensures all sites operate safely, efficiently, and in full alignment with ABM and client expectations. This leader is accountable for service execution, staffing strategy, labor control, quality audits, client relationships, payroll accuracy, compliance, and manager development. The ideal candidate is a hands-on operational leader who can balance field presence with strategic oversight across a multi-site region.
Annual Salary: $75,000-85,000 annually
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.
Territory: This Area Manager position is up to 50 percent travel within upstate NY to visit sites
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management.
Responsibilities
Operational Leadership
- Lead daily janitorial and facility support operations across 10–15 client sites throughout Upstate New York.
- Ensure all locations consistently meet ABM service standards, Amazon expectations, and contractual scope of work.
- Drive execution of route cards, cleaning schedules, staffing plans, and operational best practices.
- Respond rapidly to escalations, service failures, staffing shortages, and client concerns with long-term corrective actions.
- Maintain readiness for client audits, inspections, and performance reviews.
People Leadership
- Directly supervise and develop approximately six managers responsible for site-level execution.
- Lead a workforce of approximately 250 employees through effective manager coaching and accountability systems.
- Build strong bench strength through hiring, onboarding, training, succession planning, and performance management.
- Foster a culture of safety, urgency, teamwork, accountability, and recognition.
- Address employee relations matters in partnership with HR and branch leadership.
Client & Relationship Management
- Build trusted relationships with Amazon site leadership and key stakeholders across all assigned facilities.
- Conduct regular business reviews, site walks, and service alignment meetings with clients.
- Ensure timely communication regarding escalations, corrective actions, and operational improvements.
- Protect and grow the client relationship through consistent execution and responsiveness.
Financial & Administrative Management
- Manage labor performance, payroll accuracy, overtime controls, and staffing to budget targets.
- Review headcount versus staffing models and adjust labor deployment as business needs change.
- Oversee supply usage, purchasing, vendor support, and expense controls.
- Prepare and submit operational reports, financial updates, labor summaries, and action plans.
Quality, Safety & Compliance
- Ensure all teammates follow ABM and client safety policies, PPE standards, and regulatory requirements.
- Maintain compliance with training programs, onboarding requirements, badging, and certifications.
- Conduct quality inspections and leadership audits to validate service execution.
- Ensure documentation is complete, current, and audit-ready at all times.
Travel & Schedule Flexibility
- Travel regularly throughout the Upstate New York region to support sites, coach leaders, and respond to business needs.
- Maintain schedule flexibility, including early mornings, evenings, weekends, and holidays when operationally required.
Qualifications
Minimum Qualifications:
- 5+ years of leadership experience in janitorial, facilities, logistics, manufacturing, or multi-site operations.
- Proven experience managing leaders across multiple locations.
- Strong labor management, payroll, staffing, and budget control experience.
- Client-facing leadership experience with the ability to influence senior stakeholders.
- Strong working knowledge of Microsoft Office (Excel, Word, Outlook, Teams).
- Valid driver’s license with reliable transportation.
- Ability to travel extensively throughout Upstate New York.
Preferred Qualifications:
- Experience managing services within large distribution centers, fulfillment centers, or Amazon operations.
- Bilingual / multilingual capabilities.
- Experience with timekeeping, labor management, and compliance systems.
The successful Field Operations Manager will be a visible, decisive, and highly organized leader who can stabilize challenged sites, develop managers, control labor, and build strong client trust across a geographically dispersed operation. Reports directly to the National Operations Manager - Regional Operations Leadership.
About us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
See All 14 Field Operations Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Field Operations Manager JobsField Operations Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
Field Operations Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Wendy's2
- ABM Industries1
- Amazon1
- Baseten1
- Best Buy1
Top Industries Hiring
- Technology & Software7
- Consulting & Professional Services1
- Electronics & Hardware1
- Manufacturing1
- Retail1
What New York Employers Look For
The qualifications that appear most often in field operations manager jobs across New York.
- Bachelor's degree in operations management, business, engineering, or a related field
- Five or more years of progressively responsible field or operations supervisory experience
- Demonstrated ability to manage multi-site teams across geographically distributed New York locations
- Proficiency with workforce management, scheduling, and operations tracking software platforms
- Strong working knowledge of OSHA safety standards and New York State workplace compliance requirements
- PMP certification or equivalent project management credential preferred by many New York employers
Field Operations Manager Jobs in New York: Frequently Asked Questions
How do you become a field operations manager in New York?
Most field operations managers in New York move into the role after several years in front-line supervisory or coordinator positions within their industry. A bachelor's degree in operations, business, or engineering is the standard baseline, though some employers in construction or utilities accept equivalent field experience. New York does not issue a universal state license for this title, but roles in regulated industries such as utilities, telecommunications, and construction often require specific certifications tied to those sectors.
How much do field operations managers make in New York?
Field operations managers in New York earn a median of about $130,860 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $62,340 for the lowest 10% to over $336,070 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire field operations managers in New York?
Employers hiring field operations managers in New York right now include Wendy's, ABM Industries, and Amazon, based on current listings on Migrate Mate as of June 2026. New York's dense infrastructure industries, including utilities, transit, and large-scale commercial construction, mean that anchor employers in those sectors account for a significant share of openings throughout the state.
Which New York cities have the most field operations manager jobs?
New York, Getzville, and Hopewell Junction have the most field operations manager openings in New York. New York City dominates because of its concentration of major logistics, utility, and telecommunications operations, while Buffalo and Albany draw on regional manufacturing, infrastructure, and state government facility operations that require dedicated field management teams.
Are there remote field operations manager jobs in New York?
Yes, but they're rare. The role is fundamentally hands-on, involving site visits, crew oversight, and real-time field problem-solving that cannot be done fully off-site. About 29% of field operations manager openings tied to New York are remote or hybrid as of June 2026, and those positions tend to be in planning, reporting, or multi-site coordination functions rather than direct on-the-ground supervision.
How can I get hired as a field operations manager in New York with little or no experience?
The most realistic entry path is moving into a field coordinator, operations associate, or dispatcher role at a large New York employer and building supervisory responsibility from there. Companies like Con Edison, the MTA, and major logistics operators in the New York City metro regularly hire operations trainees and field associates who advance into management. Earning a PMP credential or completing a relevant certificate program at a CUNY or SUNY school strengthens a candidate's profile considerably at the point of applying for a first management title.
Where can I find and apply to field operations manager jobs in New York?
You can find and apply to field operations manager jobs in New York on Migrate Mate, which lists current New York openings updated regularly. Search the listings for roles that match your experience level and industry, then apply directly to the ones that fit.
See All 14 Field Operations Manager Jobs in New York
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