Front Desk Lead Jobs
Front Desk Lead jobs are open across healthcare, hospitality, fitness, and property management, at levels from entry-level receptionist to senior lead and supervisor, with specializations in patient check-in, guest services, and multi-staff coordination. See the openings below and apply to the ones that match your experience.
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Showing 5 of 96+ Front Desk Lead jobs
Want to work with like minded individuals with a passion for fitness and helping others? If so, we have an amazing opportunity for a Lead Front Desk Attendant to join our team!
Who are we?
For over 30 years, Elevation Health has been dedicated to the wellness of its employees and clients.
Elevation Health delivers exceptional, personalized healthy lifestyle services through innovation and teamwork, ensuring individual longevity and community wellbeing.
Let’s do amazing things together!
Our Core Values:
Passion - We bring energy, enthusiasm, and dedication to everything we do.
Trust and Transparency - We foster open, honest communication and act with integrity in every interaction.
People Forward - We prioritize people in every decision—valuing relationships, respecting individuality, and supporting personal and professional growth.
Collaboration - We succeed through teamwork, valuing every voice and building on each other’s strengths.
Environmental Responsibility - We recognize our role in contributing to a healthier planet and strive to make thoughtful, responsible choices in how we operate.
Growth - We embrace growth as a continuous journey—personally, professionally, and organizationally.
Your Role:
Member Services and Customer Experience:
- Welcome and assist members, guests, and prospective members in a professional and courteous manner
- Answer member questions regarding facility policies, equipment usage, programs, and services
- Address member concerns and elevate issues to management as appropriate
- Provide equipment orientations and new member orientations to members
Facility Operations:
- Conduct opening and closing procedures for the fitness center
- Perform daily facility walkthroughs to identify safety hazards, maintenance issues, or housekeeping concerns
- Ensure fitness equipment, furnishings, and amenities are in proper working order and report deficiencies promptly
- Maintain organization and cleanliness of all fitness center areas, including cario, strength training, stretching, lockers and common areas
- Management of equipment and the preventative maintenance program
- Light cleaning of the fitness center and reracking of weights
- Assist with the purchase of essential fitness center items such as gm wipes, replacement of small equipment
Safety and Emergency Response:
- Respond appropriately to medical emergencies and follow established emergency procedures
- Ensure emergency equipment, AEDs, first aid kits, and incident documentation materials are available and operational
- Monitor member activity for unsafe behavior and provide corrective guidance when necessary
Administrative and Reporting:
- Creates schedule for all front desk attendants
- Maintain accurate attendance, utilization, orientation, and incident reports
- Prepare and submit periodic reports regarding facility usage, maintenance needs, member feedback, and operational concerns
Access Control and Compliance:
- Verify member eligibility and access priviledges
- Enforce facility policies, procedures and code of conduct
Supplies and Vendor Coordination
- Monitor inventory levels of cleaning supplies, office supplies, fitness accessories, and member amenities
- Coordinate service requests with approved maintenance and equipment vendors as directed by PNC
What we are looking for:
- Education: HS Diploma required, BS in Exercise Science or similar preferred
- Current CPR Certification
- Ability to prepare routine administrative paperwork
- Experience in customer service
What We Offer:
- Medical, dental and vision benefits available for all full-time employees after 30 days of employment (on the first of the following month)
- Ancillary insurance benefits available after 1 year of employment
- Health Savings Account
- 401k participation after 1 year of employment (with up to 3% match)
- Paid Time Off (accrual based on tenure)
- Professional Development reimbursement available immediately (amount based on tenure)
- Extensive Training and Development Program
- Partnership with ISSA for CEUs and certification discounts
Employee Discount Program
Ready to make a difference?
If you’re excited about the chance to inspire and transform lives while working in a fun, energetic setting, we want to hear from you! Apply now and take the first step towards an exciting career in health and wellness with Elevation Health!
Front Desk Lead Jobs by Experience Level
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Find roles that match your experience and apply in just a few clicks.
Find Front Desk Lead JobsFront Desk Lead Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in front desk lead jobs.
- Two or more years of front desk or receptionist experience in a relevant industry
- Demonstrated experience training, supervising, or scheduling front desk staff
- Proficiency with industry-specific software such as property management or EHR systems
- Strong written and verbal communication skills for handling escalated guest or patient situations
- High school diploma or equivalent required, associate degree preferred by many employers
- CPR or First Aid certification required for front desk lead roles in fitness or healthcare settings
Tips for Your Front Desk Lead Job Search
Quantify your team coordination experience
Front desk lead postings consistently ask for evidence of supervising others, so your resume needs concrete examples: how many staff you trained, how you handled schedule gaps, and how you resolved conflicts at the front end of an operation.
Highlight software your industry uses
Employers filter hard on systems knowledge. Depending on the sector, you'll want to call out your familiarity with property management software, electronic health record platforms, or fitness club management tools by name, not just 'scheduling software.'
Apply early to roles that fit
Migrate Mate lists front desk lead openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your title to match the posting
Some employers call this role 'front desk supervisor,' others say 'lead receptionist' or 'guest services lead.' Mirror the exact title in your resume summary and cover letter so your application clears keyword screening in applicant tracking systems.
Prepare scenario answers for lead-specific questions
Interviewers for lead roles will ask how you handled an understaffed shift, an escalated guest complaint, or a staff conflict you had to resolve. Prepare at least two specific situations from past roles and walk through what you decided and why.
Negotiate beyond base pay at the offer stage
Lead roles often come with scheduling control, uniform allowances, or shift differentials that don't appear in the posted listing. Ask about those line items directly during the offer conversation rather than waiting for the written package.
Front Desk Lead Jobs: Frequently Asked Questions
Which companies are hiring the most front desk leads?
The most active employers for front desk leads right now are Upperline Health, Aimbridge Hospitality, and Gold's Gym, and the most openings are in Florida, California, and Texas, based on current listings on Migrate Mate as of November 2026. Healthcare networks, fitness chains, and hotel groups tend to post the highest volume of these roles.
How many front desk lead jobs are remote?
About 4% of front desk lead openings are fully remote or hybrid as of November 2026, which is lower than many office roles because the position typically requires an on-site presence. The sub-areas most likely to offer any remote flexibility are administrative coordination and scheduling oversight rather than guest-facing or patient-facing duties.
How do you become a front desk lead?
Start by building two or more years of front desk or receptionist experience in a single industry, since most employers promote from within or hire leads who already know the sector's specific software and workflows. Seek out opportunities to train new hires, cover shift gaps, or manage the opening and closing checklist, then document those responsibilities explicitly on your resume before applying to lead postings.
Can you get hired as a front desk lead with little experience?
Some employers will hire a candidate into a front desk lead role with less than two years of direct experience if that candidate can show strong evidence of informal leadership, such as onboarding new coworkers, handling escalated complaints independently, or managing a desk solo during peak hours. Targeting smaller independent operators in hospitality or fitness rather than large chains tends to lower the experience threshold for a first lead title.
What does the front desk lead interview process look like?
Most front desk lead interview processes include a phone or video screen focused on your background and availability, followed by one or two in-person rounds where a property manager, clinic manager, or operations lead asks situational questions about handling staff conflict, covering unexpected absences, and managing a busy check-in period. Some employers add a brief walkthrough of the front desk area to assess your familiarity with the physical workflow.
Where can I find and apply to front desk lead jobs?
You can find and apply to front desk lead jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your industry and experience level, then apply directly to each listing that fits.
See All 96 Front Desk Lead Jobs
Find roles that match your experience and apply in just a few clicks.
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