Mid Level Front of House Associate Jobs
Mid level front of house associate jobs go to professionals ready to own guest experience operations, mentor newer staff, and handle escalated situations with minimal manager involvement. Openings are concentrated in Healthcare & Medical Services, Technology & Software, and Education, with Epic, HARVEY, and Zeta Charter Schools among the employers hiring at this level now.
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INTRODUCTION
Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you.
This position will help support our CCO department and ultimately will assist patients wherever they are needed throughout the hospital, mainly in our Med Surg, Obs, and Progressive Care units. It is an amazing opportunity to strengthen your RN skills in a great learning environment to help lay a strong foundation for a career in healthcare!
Position Summary
This position provides administrative supervision of campus workflow, resource utilization and management, and operations for all clinical and non-clinical departments during assigned shift. Responds to facility emergency situations, initiates disaster notification processes, facilitates patient placement and communicates with media.
CORE FUNCTIONS
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Assesses overall staffing effectiveness and adequate throughput by ensuring the appropriate number, competency and skill mix of staff are involved in the provision of needed health care services according to census, acuity, and responsible use of labor budget.
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Responds to and assesses all codes and other crisis situations, implements plan, and evaluates response. Understands and utilizes the appropriate chain of command as needs arise.
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Serves as a professional resource to patients, families, physicians, and staff by prioritizing, mediating and resolving concerns. Interprets organizational policies and facilitates patient-centered care.
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Interprets and ensures regulatory compliance of business entity policy and procedures. Provides expertise and serves as a resource to committees and departments.
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Demonstrates an expectation and support for continuous quality improvement.
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Demonstrates leadership through coaching, performance evaluations, corrective actions and development opportunities to create a culture of learning. Functions as a role model and encourages staff to participate in their own development.
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May be responsible for selection, orientation, on-boarding, and retention.
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This position must know the resources needed to resolve problems and when to use them in order to facilitate facility operations, particularly during off hours. Internal customers: All levels of nursing management and staff, medical staff, and other health care members for the purpose of integrating services, improving patient care, ensuring effective communications and facilitating decision making in clinical practice and business related issues. External customers: Patients and families regarding patient care issues, physicians regarding patient care, and JCAHO, state, federal and community agencies regarding compliance with laws and regulations. This position is pivotal for the organization in maintaining effective patient care and throughput and facilitating patient, employee and physician satisfaction.
BASIC QUALIFICATIONS
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BSN or MSN required for all new hires to the position after May 1, 2018. Incumbents in the position as of May 1, 2018 must possess a strong knowledge of nursing and/or healthcare operations as normally obtained through a bachelor’s degree in nursing, healthcare, or related field.
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Requires a current RN license in state of practice. ACLS certification required. (Note: ACLS is not required for incumbents working in a Behavioral Health Hospital setting). PALS certification may be required, based on facility assignment.
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Must possess a strong knowledge and understanding of the provision of clinical care as normally demonstrated through 3 years of experience in an acute care setting. Requires excellent, demonstrated verbal and written communication, negotiation, problem solving and conflict resolution skills; high level and critical decision making ability; comprehension of law, policies, procedures, standards and practices. Must be effective in matrix management. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS
- Additional related education and/or experience preferred.
LOCATION
Primary City/State: Casa Grande, Arizona
WORK SHIFT
Night
JOB CATEGORY
Nursing
COMPENSATION
- Nights are available (6PM - 6:30AM), 36 hours per week (weekends/holidays on rotation). You will have the opportunity to utilize our self-scheduling tool for shift and weekend coverage. Enjoy $3/hr float pay, 18%-night shift differential, and a $3/hour weekend shift differential when applicable.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
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Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services24
- Technology & Software13
- Education4
- Hospitality & Tourism3
- Media & Entertainment2
Mid Level Front of House Associate Jobs: Frequently Asked Questions
How do I get a mid level front of house associate job?
Position your experience around ownership, not just task completion. Highlight moments when you independently resolved guest issues, coordinated across teams, or improved a front of house process. Applications that show you have handled complexity without constant supervision stand out. Tailor your resume to reflect the specific environment each employer runs, whether that is a hotel, restaurant, or venue.
Which companies hire mid level front of house associates?
Companies hiring mid level front of house associates right now include Epic, HARVEY, and Zeta Charter Schools, based on current listings on Migrate Mate as of November 2026. Hospitality groups, dining concepts, and entertainment venues tend to hire most actively at this level, particularly those with high guest volume that requires experienced staff who can operate without close oversight.
Are there remote mid level front of house associate jobs?
Yes, though most front of house roles are on-site by nature. About 10% of mid level front of house associate openings are remote or hybrid as of November 2026, and these tend to be coordination or support roles within larger hospitality or events organizations where some administrative functions can be done off-site.
How do I move up to a mid level front of house associate role?
Moving from entry level to mid level means building a record of consistent ownership over time. That involves taking on guest escalations independently, learning to train or guide newer team members, and contributing to process improvements rather than just following them. Demonstrating measurable impact, such as faster service times or improved guest satisfaction scores, signals readiness for greater responsibility.
Which industries hire the most mid level front of house associates?
Mid Level front of house associate roles concentrate in Healthcare & Medical Services, Technology & Software, and Education, based on current listings on Migrate Mate as of November 2026. These sectors rely on experienced front of house staff to maintain service standards and guest relationships at scale, making mid level professionals particularly valuable where volume and consistency both matter.