Entry Level Front Office Assistant Jobs
New grad front office assistant jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship or hands-on customer service background can matter more than a long resume. Most openings are on-site roles across Hospitality & Tourism, Healthcare & Medical Services, and Automotive, with employers like Highgate, JPMorganChase, and JWCH Institute hiring at this level now.
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Showing 4 of 10+ Entry Level Front Office Assistant jobs
COMPENSATION TYPE: Yearly
HIGHGATE HOTELS:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.
LOCATION:
The brand new Residence Inn by Marriott San Juan Isla Verde provides spaces and experiences that allow you to travel like you live. The hotel is located steps away from the award-winning Isla Verde Beach and 5 minutes from the San Juan International Airport (SJU), offering our guests the comfort of 231 spacious suites equipped with full kitchens, living and dining spaces, and one King or two Queen beds. Whether strolling through the Isla Verde Boulevard, relaxing by the hotel pool, or heading out to work, we will create enjoyable experiences and will deliver memorable service that will make our guests come back for more.
Residence Inn Isla Verde
6500 Isla Verde Ave.
Carolina, Puerto Rico 00979
Overview:
The Assistant Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
Responsibilities:
- Works closely with Sales and Reservations in order to fulfill all special requests for groups, VIP’s, etc.
- Assist daily in the guest reception.
- Responds daily to all social media feedback, follow up with guests as well as internally.
- Communicates effectively and genuinely with guests, team members and other departments.
- Assists and often leads guest service training initiatives within the front office department.
- Maintains a friendly and caring demeanor at all times in a fast-paced environment.
- Maintains a professional image at all times that falls within the hotel and company guidelines for appearance and dress.
- Demonstrates teamwork by cooperating and assisting colleagues as needed.
- Provides all Front Desk Assistant job duties like registering guests into the hotel in a prompt and courteous manner, using up-selling techniques to maximize room rates; preparing for group check-ins and check-outs, and VIP arrivals.
- Maintains and updates all guest profiles.
- Reviews all daily and future reservations in order to accommodate special requests, makes amenity cards, works closely with IRD and PH to communicate all F&B requests.
- Works with all new hires for FD training.
- Interviews, hires and trains guest services agents.
- Becomes informed of events/functions in the hotel during shifts.
- Maintains a house bank and keeps an accurate report of daily receipts and deposits.
- Is able to work with and understand basic financial data and information.
- Is able to find guest-centric solutions.
- Promotes hotel services, facilities and outlets, provides the guest with information such as local attractions and directions, using the James Report to increase guest satisfaction.
- Is able to take or assist with reservations.
- Is able to assist at PBX.
- Resolves guest complaints to the satisfaction of the customer by being guest-centric, friendly and caring. Communicates to Management any problems, complaints or unhappy guests.
- Is intuitive to guest needs, anticipates needs in job performance, being proactive instead of reactive.
- Responds quickly to all guest requests in a caring friendly and professional manner, consistently follow up to ensure guest satisfaction that meets and exceeds our service standards.
- Maintains a good relationship with repeat guests and their special requests.
- Is able to supervise a shift when needed.
- Works closely with Sales and their VIP Clients.
- Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shifts as well as communicates effectively the policies and procedures to other team members of the hotel.
- Has knowledge of and assists in all emergency procedures as required.
- Attends all mandatory meetings and training classes.
- Has knowledge of the names, titles and positions of key people within the hotel.
- Has knowledge of the hotel’s surrounding area, such as pharmacies, theaters, Public Transportation, Retail, and Restaurants etc.
- Completes all checklists as assigned.
QUALIFICATIONS
- A 4-year college degree and at least 1 year of related experience required.
- Supervisory experience required. Labor experience and OPERA experiences preferred.
- Must be proficient in Windows, Company approved spreadsheets and word processing.
- Long hours sometimes required. Two overnight shifts with this position.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
BENEFITS:
We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.
- Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
- 401(k) Retirement Plan with employer matching contributions
- Paid holidays
- Paid vacation
- Paid sick leave (provided in accordance with applicable law)
- Employee assistance program (EAP)
- Educational opportunities / Tuition reimbursement
- Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
POSTING DATE:
This job opening was posted on October 30, 2026 and will remain open for at least 75 days.
COMPENSATION TYPE: Yearly
HIGHGATE HOTELS:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.
LOCATION:
The brand new Residence Inn by Marriott San Juan Isla Verde provides spaces and experiences that allow you to travel like you live. The hotel is located steps away from the award-winning Isla Verde Beach and 5 minutes from the San Juan International Airport (SJU), offering our guests the comfort of 231 spacious suites equipped with full kitchens, living and dining spaces, and one King or two Queen beds. Whether strolling through the Isla Verde Boulevard, relaxing by the hotel pool, or heading out to work, we will create enjoyable experiences and will deliver memorable service that will make our guests come back for more.
Residence Inn Isla Verde
6500 Isla Verde Ave.
Carolina, Puerto Rico 00979
Overview:
The Assistant Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
Responsibilities:
- Works closely with Sales and Reservations in order to fulfill all special requests for groups, VIP’s, etc.
- Assist daily in the guest reception.
- Responds daily to all social media feedback, follow up with guests as well as internally.
- Communicates effectively and genuinely with guests, team members and other departments.
- Assists and often leads guest service training initiatives within the front office department.
- Maintains a friendly and caring demeanor at all times in a fast-paced environment.
- Maintains a professional image at all times that falls within the hotel and company guidelines for appearance and dress.
- Demonstrates teamwork by cooperating and assisting colleagues as needed.
- Provides all Front Desk Assistant job duties like registering guests into the hotel in a prompt and courteous manner, using up-selling techniques to maximize room rates; preparing for group check-ins and check-outs, and VIP arrivals.
- Maintains and updates all guest profiles.
- Reviews all daily and future reservations in order to accommodate special requests, makes amenity cards, works closely with IRD and PH to communicate all F&B requests.
- Works with all new hires for FD training.
- Interviews, hires and trains guest services agents.
- Becomes informed of events/functions in the hotel during shifts.
- Maintains a house bank and keeps an accurate report of daily receipts and deposits.
- Is able to work with and understand basic financial data and information.
- Is able to find guest-centric solutions.
- Promotes hotel services, facilities and outlets, provides the guest with information such as local attractions and directions, using the James Report to increase guest satisfaction.
- Is able to take or assist with reservations.
- Is able to assist at PBX.
- Resolves guest complaints to the satisfaction of the customer by being guest-centric, friendly and caring. Communicates to Management any problems, complaints or unhappy guests.
- Is intuitive to guest needs, anticipates needs in job performance, being proactive instead of reactive.
- Responds quickly to all guest requests in a caring friendly and professional manner, consistently follow up to ensure guest satisfaction that meets and exceeds our service standards.
- Maintains a good relationship with repeat guests and their special requests.
- Is able to supervise a shift when needed.
- Works closely with Sales and their VIP Clients.
- Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shifts as well as communicates effectively the policies and procedures to other team members of the hotel.
- Has knowledge of and assists in all emergency procedures as required.
- Attends all mandatory meetings and training classes.
- Has knowledge of the names, titles and positions of key people within the hotel.
- Has knowledge of the hotel’s surrounding area, such as pharmacies, theaters, Public Transportation, Retail, and Restaurants etc.
- Completes all checklists as assigned.
QUALIFICATIONS
- A 4-year college degree and at least 1 year of related experience required.
- Supervisory experience required. Labor experience and OPERA experiences preferred.
- Must be proficient in Windows, Company approved spreadsheets and word processing.
- Long hours sometimes required. Two overnight shifts with this position.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
BENEFITS:
We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.
- Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
- 401(k) Retirement Plan with employer matching contributions
- Paid holidays
- Paid vacation
- Paid sick leave (provided in accordance with applicable law)
- Employee assistance program (EAP)
- Educational opportunities / Tuition reimbursement
- Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
POSTING DATE:
This job opening was posted on October 30, 2026 and will remain open for at least 75 days.
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Entry Level Front Office Assistant Jobs: Frequently Asked Questions
How do I get an entry level front office assistant job?
Start by highlighting any customer-facing experience, even from retail, hospitality, or campus jobs, since entry level front office assistant roles prioritize communication skills and reliability over a long work history. A tidy, error-free resume, familiarity with scheduling software like Microsoft Outlook or Google Calendar, and a professional phone manner will give you a clear edge over other new candidates at this stage.
Which companies hire entry level front office assistants?
Companies hiring entry level front office assistants right now include Highgate, JPMorganChase, and JWCH Institute, based on current listings on Migrate Mate as of November 2026. Healthcare practices, professional services firms, and corporate offices tend to hire most actively at the entry level, often bringing on new grads and junior candidates directly out of school.
Are there remote entry level front office assistant jobs?
Yes, though most front office assistant roles are on-site by nature. About 0% of entry level front office assistant openings are remote or hybrid as of November 2026, and these positions typically involve virtual reception, scheduling coordination, or administrative support for distributed teams. Filtering by work type when you search will help you find them quickly.
Are these new grad front office assistant jobs?
Yes, the majority of these openings are new grad friendly, meaning they welcome recent graduates, junior applicants, and candidates with little or no prior office experience. A new grad front office assistant posting typically says it accepts zero to two years of experience and may treat internships, externships, or even a strong customer service background as qualifying credentials instead of requiring formal office work history.
Which industries hire the most entry level front office assistants?
Entry Level front office assistant roles concentrate in Hospitality & Tourism, Healthcare & Medical Services, and Automotive, based on current listings on Migrate Mate as of November 2026. These sectors rely heavily on organized front-of-house operations and visitor management, which creates consistent openings for junior candidates who are just starting their administrative careers.