Green Card Customer Support Engineer Jobs
Customer Support Engineer roles qualify for green card sponsorship under EB-2 or EB-3 when the position requires a bachelor's degree in a technical field. Employers file PERM labor certification with DOL before sponsoring you permanently. Understanding how specialty-occupation requirements map to your credentials speeds up the process significantly.
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Get Access To All JobsJob ID: 635996
Type: Part-time
Location: Rocky Mount, NC 27804
Departments: Supply Chain
Date Published: September 11, 2026
End Date: 09-20-2026
Job Description
Customer Supply Chain Support
546 English Rd, Rocky Mount, NC 27804
NC014 In Plant Store
Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
10 - 28 hours/week
Overview:
Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
Responsibilities:
The duties and responsibilities of this position include, but are not limited to:
- Responding and coordinating resources relative to customer requests
- Managing inventory
- Placing and fulfilling orders
- Receiving and shipping inventory
- Executing inventory fulfillment within the customer facility
- Sourcing and quoting new and existing products
- Participating in continuous improvement activities and implementing new business processes
- Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
- 18 years of age or older, due to the nature of work
- Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
- Excellent written and oral communication skills
- Proficient computer skills
- Demonstrate strong math aptitude, attention to detail and sense of urgency
- Highly motivated, self directed and customer service oriented
- Be comfortable in a sales-oriented environment
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
- Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
- Possess an interest in career advancement
About us:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
PART-TIME BENEFIT:
Fastenal offers a 401(k) with an employer contribution.
Please respond by 09-20-2026.
Equal Opportunity Employer
Job ID: 635996
Type: Part-time
Location: Rocky Mount, NC 27804
Departments: Supply Chain
Date Published: September 11, 2026
End Date: 09-20-2026
Job Description
Customer Supply Chain Support
546 English Rd, Rocky Mount, NC 27804
NC014 In Plant Store
Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
10 - 28 hours/week
Overview:
Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
Responsibilities:
The duties and responsibilities of this position include, but are not limited to:
- Responding and coordinating resources relative to customer requests
- Managing inventory
- Placing and fulfilling orders
- Receiving and shipping inventory
- Executing inventory fulfillment within the customer facility
- Sourcing and quoting new and existing products
- Participating in continuous improvement activities and implementing new business processes
- Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
- 18 years of age or older, due to the nature of work
- Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
- Excellent written and oral communication skills
- Proficient computer skills
- Demonstrate strong math aptitude, attention to detail and sense of urgency
- Highly motivated, self directed and customer service oriented
- Be comfortable in a sales-oriented environment
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
- Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
- Possess an interest in career advancement
About us:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
PART-TIME BENEFIT:
Fastenal offers a 401(k) with an employer contribution.
Please respond by 09-20-2026.
Equal Opportunity Employer
See all 199+ Green Card Customer Support Engineer Jobs
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Support Engineer
Map your degree to PERM job requirements
PERM requires your employer to prove the role normally requires a degree in a specific field. A computer science or information systems degree maps cleanly to Customer Support Engineer; an unrelated degree can create audit risk even with years of experience.
Target employers with active EB-3 filing history
Companies that have sponsored Customer Support Engineers before already have internal PERM workflows and immigration counsel. Use Migrate Mate to filter for employers with verified green card sponsorship history in technical support roles specifically.
Benchmark your offer against the OFLC prevailing wage
DOL assigns a wage level to your PERM role before certifying. If your offer falls below the OFLC Wage Search result for your location and job zone, your employer must increase it or the labor certification will be denied before you reach I-140.
Distinguish your EB-2 or EB-3 track early
EB-2 requires a master's degree or a bachelor's with five years of progressive experience in a specialty; EB-3 covers bachelor's-level professionals. Clarify which category your employer is filing under before PERM starts, since the job description must align precisely with that tier's requirements.
Negotiate green card timeline into your offer letter
PERM certification alone takes six months to over a year, and I-140 adjudication follows. Ask during negotiations whether your employer will file premium processing on the I-140, and confirm they won't withdraw sponsorship if you're still in the queue two years post-hire.
Understand how recruitment affects your PERM case
PERM requires your employer to conduct good-faith recruitment and document that no qualified U.S. worker was available. If the company posts the role too narrowly or modifies the job description after recruitment closes, DOL can deny certification and the process restarts from scratch.
Green Card Customer Support Engineer: Frequently Asked Questions
Does a Customer Support Engineer role qualify for EB-2 or EB-3 green card sponsorship?
Both categories are available depending on the role's requirements and your credentials. EB-3 applies when the position requires a bachelor's degree in a technical field such as computer science or information systems. EB-2 applies if the role requires an advanced degree or your employer can document that you hold a bachelor's plus at least five years of progressive specialized experience. The employer's PERM job description must match whichever tier is filed.
How does green card sponsorship differ from H-1B for a Customer Support Engineer?
H-1B visa is a temporary nonimmigrant status subject to an annual lottery, with an initial three-year period and extensions. Green card sponsorship through PERM, I-140, and adjustment of status leads to permanent residency with no cap lottery at the EB-3 level for most nationalities. The tradeoff is timeline: PERM certification and I-140 adjudication combined can take 18 months or more before you even file for adjustment of status, whereas an approved H-1B allows you to start work immediately.
What documents should I prepare before a PERM-sponsoring employer starts my case?
Gather your degree certificates and official transcripts, a detailed employment history showing progressive responsibility in technical support or related roles, any professional certifications relevant to the position, and copies of prior visa approvals and I-94 records. If your degree is from outside the U.S., have it evaluated by a NACES-member credential evaluation service. USCIS and DOL both review educational equivalency during adjudication, and gaps in documentation delay certification.
How do I find Customer Support Engineer jobs that offer green card sponsorship?
Most job postings don't specify PERM sponsorship explicitly, which makes targeting difficult. Migrate Mate lets you search specifically for Customer Support Engineer roles at employers with verified employment-based green card sponsorship history, filtering out positions where you'd need to negotiate sponsorship from scratch. That focuses your search on companies already set up to run a PERM case.
Can my employer withdraw green card sponsorship if I change roles within the company?
Yes, and this is a practical risk in technical support careers. If your job title or duties change materially before your I-140 is approved, your employer must file a new PERM case reflecting the updated role. After I-140 approval and once you've been in the adjustment-of-status queue for 180 days, portability rules under AC21 allow you to change to a same or similar role without restarting the green card process, provided your I-485 is still pending.