Green Card AI Platform Engineer Jobs
AI Platform Engineer roles qualify for green card sponsorship under EB-2 for advanced-degree professionals and EB-3 for skilled workers with a bachelor's degree. Your employer files a PERM labor certification with DOL before petitioning USCIS, making this a permanent residency path rather than a temporary visa renewal cycle.
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JOB DESCRIPTION – PRINCIPAL PLATFORM ENGINEER, AI & AUTOMATION
Location: Phoenix, Arizona (Hybrid)
Division: Ticketmaster NA
Line Manager: Director, Software Engineering
Contract Terms: Permanent, full-time/40h per week
THE TEAM
The Global Host Platform group designs, builds, and runs the foundational systems powering Ticketmaster’s concert sales. Our Host Platform Engineering team is a lean, high-leverage group of experts who run our platform at global scale. We write, build, and maintain the internal tools that sustain the scale and resiliency we require to meet peak demand during high-demand onsales.
THE JOB
We’re looking for a Principal Platform Engineer, AI & Automation to join our Host Platform Engineering team within the Global Host Platform org. This is a role for a seasoned engineer who wants to reduce tech debt, enable teams with automation and AI, and raise the bar for operational excellence.
You’ll work across systems that power some of the most business-critical parts of live entertainment. Working alongside AI agents and assistants, you’ll rapidly deliver hands-on code, build scalable automation, and lead the adoption of agentic, AI-driven SRE and DevOps tools to deliver resiliency and security in today’s constantly evolving platform engineering landscape. This is a chance to shape how a high-impact engineering team delivers measurable value with AI continually enhancing our capabilities in new ways.
WHAT YOU WILL BE DOING
Software Engineering & Automation
- Write high-quality, maintainable code that accelerates platform automation and reduces tech debt across Global Host Platform systems.
- Build the internal tools that keep our systems scalable and resilient at global scale — engineered to hold up under the peak load of high-demand onsales.
- Use scripting (Python, Bash) and infrastructure-as-code (Terraform, Ansible) to simplify and standardize operational workflows.
- Lead technical deep-dives to spot automation opportunities and tackle long-standing inefficiencies.
AI-Driven Development
- Drive adoption of AI developer tools — e.g. Claude Code, GitHub Copilot, Cursor, Amazon Q, and local models via Ollama — across the team.
- Design and champion agentic AI workflows that plan, reason, and act — building frameworks for autonomous task execution and tool chaining, including via the Model Context Protocol (MCP).
- Define and evolve our internal patterns for LLM-backed development, spec-driven workflows, and AI-augmented refactoring — with attention to code quality, security, and human review.
Team Enablement & Standards
- Define and evangelize internal standards for platform automation, SRE practice, and code quality.
- Mentor engineers and spread knowledge across the team, especially on getting real leverage from modern AI tooling.
- Partner with reliability and platform engineers to deliver automation that sticks — measurable impact over buzzwords.
- Lead in-person team trainings, gatherings, and hackathons on-site monthly, and travel quarterly.
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
- 8+ years of hands-on software engineering experience; systems or backend engineering preferred.
- Hands-on experience with AI developer tools (Claude Code, GitHub Copilot, Cursor, etc.), LLM-backed scripting, and agentic AI systems capable of planning, tool use, and autonomous task execution in engineering workflows.
- Agentic AI in both our developer processes and our production services is a must — you build with it day-to-day and you run it where reliability actually counts.
- Strong command of multiple scripting languages and infrastructure-as-code tooling.
- Experience with automated VM deployments (VMware) and automated configuration management (Ansible).
- Containerizing software and tools (Docker, Podman) and deploying them in orchestrated environments (Kubernetes).
- Experience in SRE, DevOps, or platform engineering — or the curiosity and track record to ramp up fast.
- A genuine drive to reduce tech debt, enable teammates, and automate the annoying stuff.
- Ability to lead a team in blending software engineering best practices with fast-moving AI capabilities — and to keep that blend current as both continue to evolve.
- A habit of keeping pace with a market that moves weekly, not yearly — and the instinct to lead and teach others so the whole team stays current, not just you.
- Excellent communication and collaboration skills; you enjoy being a multiplier.
Nice to have
- Background in high-scale production systems (AWS, observability platforms, etc.).
- Experience building or operating MCP servers, or integrating AI agents with internal tooling.
- Experience introducing new development practices or tooling into an existing engineering org.
- Prior involvement in incident management, disaster recovery, or reliability strategy.
YOU (BEHAVIOURAL SKILLS)
- Work well across teams — you communicate clearly, share context, and collaborate effectively across disciplines to get things done.
- Take ownership — you don’t wait for permission to fix what’s broken. You identify problems, propose solutions, and follow through.
- Lead from the front – you research and adopt emerging AI quickly and voluntarily, balancing the drive to learn what's new with consistently delivering business value now.
- Think in systems — you design for scale, reliability, and maintainability. You simplify where possible and automate where it counts.
- Move with intent — you prioritize impact over perfection, ship iteratively, and measure results.
- Push tooling forward — you adopt and advocate for tools that make engineering faster and smarter, especially AI-driven ones.
- Raise the bar — you care about code quality, operational excellence, and leaving things better than you found them.
BENEFITS & PERKS
Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars:
- HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
- YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
- WEALTH: 401(k) program with company match, stock reimbursement program
- FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
- CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
- OTHERS: Volunteer time off, crowdfunding match
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.
Teamwork – While we celebrate individual achievements, we know have more success as a team.
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Ticketmaster may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
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Get Access To All JobsTips for Finding Green Card Sponsorship as an AI Platform Engineer
Frame your credentials for PERM requirements
PERM requires your employer to advertise the role at the minimum qualifications level. If your actual background exceeds the posted requirements, document that gap carefully, USCIS scrutinizes cases where the candidate appears tailored to a specific foreign worker.
Target employers with active I-140 histories
Companies that have previously filed I-140 petitions for engineers have cleared the PERM process before and understand the multi-year commitment. Prioritize mid-size and large tech firms with dedicated immigration counsel over startups that treat sponsorship as a one-time favor.
Search green card roles using Migrate Mate
Filter your AI Platform Engineer job search by EB-2 and EB-3 sponsorship history using Migrate Mate, which surfaces employers with verified green card filing records so you're not cold-applying to companies that only sponsor H-1B visas.
Align your degree field with SOC code 15-1299
DOL maps AI Platform Engineer roles under computer occupations SOC code 15-1299. PERM job descriptions must require a degree in a related field, so confirm your transcript's major aligns with computer science, software engineering, or a closely related discipline before your employer drafts the recruitment plan.
Negotiate green card filing timing at the offer stage
Ask during the offer negotiation whether PERM filing starts at hire or after a waiting period. Some employers impose a one-year tenure requirement before initiating PERM. Getting that timeline in writing protects you if team structures or priorities shift after you join.
Check prevailing wage before your employer files the LCA
Your employer must pay at least the DOL prevailing wage for your location and role level. Run a preliminary check using the OFLC Wage Search before the LCA is submitted so you can flag any discrepancy between your offer and the required wage tier before PERM begins.
Green Card AI Platform Engineer: Frequently Asked Questions
Does an AI Platform Engineer role qualify for EB-2 or EB-3 sponsorship?
Most AI Platform Engineer positions qualify for EB-2 when they require a master's degree or a bachelor's degree plus five years of specialized experience, and for EB-3 when the minimum requirement is a bachelor's degree. Your employer determines which category to file under based on the actual job duties and minimum qualifications posted during the PERM recruitment process.
How does green card sponsorship differ from H-1B for this role?
H-1B sponsorship is temporary, capped at 85,000 new slots annually, and subject to a lottery. EB-2 and EB-3 green card sponsorship through PERM has no annual cap on employer petitions, though per-country visa number limits can create backlogs for applicants born in high-demand countries. The process takes longer but results in permanent residency rather than a renewable temporary status.
What does the PERM labor certification process involve for this job?
Your employer must conduct a DOL-prescribed recruitment campaign, document that no qualified U.S. workers applied, and certify the prevailing wage. For AI Platform Engineer roles, this typically includes job postings in newspapers, online boards, and internal notices. Once DOL approves the PERM application, your employer files the I-140 petition with USCIS to establish your place in the immigrant visa queue.
How do I find AI Platform Engineer jobs where the employer sponsors green cards?
Use Migrate Mate to filter AI Platform Engineer openings by employers with verified EB-2 and EB-3 filing history. Many companies sponsor H-1B visas but haven't committed to PERM sponsorship, so filtering by green card history narrows your list to employers who have already completed the full PERM and I-140 process for previous hires in similar roles.
Can I switch employers after my I-140 is approved but before I get my green card?
Yes, under AC21 portability rules you can change to a same or similar occupation after your I-140 has been approved and your I-485 adjustment of status application has been pending for at least 180 days. AI Platform Engineer roles in the same SOC code grouping generally qualify, but you should consult an immigration attorney before making the move to confirm the new role satisfies the similarity requirement.