Green Card Resident Services Coordinator Jobs
Resident Services Coordinator green card sponsorship follows the EB-2 or EB-3 pathway, requiring PERM labor certification before your employer files an I-140 petition with USCIS. Roles in affordable housing, senior living, and multifamily property management regularly support permanent sponsorship for foreign professionals with relevant degrees or two or more years of coordinating experience.
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Get Access To All JobsABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
JOB DESCRIPTION SUMMARY
The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.
JOB DESCRIPTION
- Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.
- Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.
- Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.
- Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.
- Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.
- Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
Physical Demands:
- Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
- Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
- Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
- Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.
The hourly range for this position is $29.00 - $31.00.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
- Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
- Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered:
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
- Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
JOB DESCRIPTION SUMMARY
The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.
JOB DESCRIPTION
- Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.
- Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.
- Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.
- Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.
- Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.
- Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
Physical Demands:
- Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
- Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
- Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
- Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.
The hourly range for this position is $29.00 - $31.00.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
- Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
- Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered:
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
- Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Resident Services Coordinator
Match your credentials to the right EB category
If you hold a bachelor's degree in social work, public administration, or a related field, you likely qualify under EB-3 professional. A master's degree or a bachelor's plus five years of progressive experience in resident services opens the EB-2 pathway, which can mean a shorter priority-date backlog depending on your country of birth.
Document case management hours before applying
PERM requires your employer to demonstrate you meet the job's minimum requirements at the time of filing, not at hiring. Gather performance reviews, offer letters, and supervisor letters that quantify your resident services or social services coordination hours so the labor certification record is airtight from day one.
Search Migrate Mate for verified sponsoring employers
Resident Services Coordinator roles appear in affordable housing nonprofits, senior living operators, and multifamily REITs, but not all advertise green card sponsorship openly. Migrate Mate lists employers with confirmed PERM and I-140 filing histories so you can target organizations that have sponsored this occupation before.
Check the OFLC Wage Search before salary negotiations
PERM locks your employer into paying at least the DOL prevailing wage for your SOC code and work location. Run the OFLC Wage Search for your metro area before you negotiate an offer so your expected salary falls at or above that threshold, preventing a wage-related PERM denial later.
Ask about the recruitment test timeline upfront
Before filing PERM, your employer must run a recruitment test showing no qualified U.S. workers are available. This process typically takes three to six months. Ask hiring managers whether they have initiated or completed this step so you understand how far the sponsorship process has progressed before you accept an offer.
Understand AC21 portability before you change jobs
If your I-485 adjustment of status application has been pending 180 days or more, AC21 lets you transfer your green card case to a new employer in the same or a similar occupation without losing your priority date. Confirm the new Resident Services Coordinator role falls within the same SOC classification before resigning.
Green Card Resident Services Coordinator: Frequently Asked Questions
Which EB category covers Resident Services Coordinator roles?
Most Resident Services Coordinator positions qualify under EB-3 professional if the role requires a bachelor's degree, or EB-3 skilled worker if it requires at least two years of experience without a degree. Candidates with a master's degree in social work, public administration, or a related discipline, or a bachelor's plus five years of progressive experience, may qualify under EB-2, which can carry priority-date advantages depending on your country of birth.
How does green card sponsorship differ from H-1B for this role?
Green card sponsorship leads to lawful permanent residency rather than a temporary work status. The process starts with PERM labor certification filed with the Department of Labor, which requires a prevailing wage determination and a recruitment test. After PERM certification, your employer files an I-140 petition with USCIS. Unlike H-1B visa, there is no lottery, but employment-based green cards have annual numerical limits, and nationals of India and China often face significant priority-date backlogs before they can file for adjustment of status.
What experience documentation do I need for PERM certification?
Your employer must show PERM adjudicators that you met the job's minimum requirements before the labor certification was filed, not at the time of hiring. Collect dated offer letters, performance evaluations, supervisor attestation letters, and any certificates or licenses relevant to resident services coordination. Gaps or vague descriptions in this record are a common cause of PERM audits, so specificity about duties and hours matters.
How do I find employers willing to sponsor a Resident Services Coordinator for a green card?
Affordable housing nonprofits, senior living operators, and large multifamily property management companies are among the most frequent sponsors for this occupation, but sponsorship willingness is rarely stated in job postings. Migrate Mate surfaces employers with verified PERM and I-140 filing histories, letting you target organizations that have already committed resources to sponsoring this role rather than raising the topic cold in an interview.
Can I change employers after my green card case is filed?
Yes, under two distinct rules. If your original I-140 petition was approved, a new employer can file a fresh I-140 and request to retain your earlier priority date. If your I-485 adjustment of status application has been pending for 180 days or more, AC21 portability lets you transfer your entire case to a new employer without refiling, provided the new Resident Services Coordinator role falls within the same or a similar SOC occupational classification.