Green Card Service Team Lead Jobs
Service Team Lead roles can qualify for EB-2 or EB-3 green card sponsorship through the PERM labor certification process, which requires employers to document recruitment efforts before filing an I-140 petition. Operations-focused leadership positions often fit the skilled-worker or advanced-degree professional categories, making permanent U.S. residency a realistic outcome.
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Get Access To All JobsPrimary City/State:
Goodyear, Arizona
Department Name:
PSC-Palm Valley-JBD
Work Shift:
Day
Job Category:
Phlebotomy
Position Summary
Position is actively responsible for an assigned department, serving as initial resource and communication liaison between immediate staff, other departments and Patient Services management. Assists, resolves, and reports to and under the guidance of the area Supervisor. Performs all technical or administrative work at an advance level of competency and efficiency. Actively involved with patient and process quality improvement while remaining compliant with regulatory agencies.
CORE FUNCTIONS
-
Utilizes advanced knowledge and skills in collection and receipt of biological specimens into the department, their proper entry into the company’s computer system, the preparation of samples for analytical testing and/or the distribution of these specimens to the proper analytical area. This includes responsibility for pre and post aspects of analytical testing necessary to effectively meet the needs of all age criteria patients. Takes ownership of the department or area and responsible for presentation of area of focus to internal and external customers. Serves as a conduit for process and procedure changes: ensures understanding and adherence to policies/procedures; quantifies and communicates impact. Acts as a resource to employees and peers within the department.
-
Focuses on quality by working closely with Supervisors, Managers and Directors by setting goals for area of focus and communicating updates on performance improvement and challenges related to metrics. Investigates and documents research and findings related to technical or service issues and complaints; communicates root cause. Generates and analyzes reports to identify and correct quality concerns through training opportunities. Identifies area of improvement and escalates those issues to Supervisor as necessary. Holds employees, peers, and self accountable to team charters and goals. Monitors staff performance for effectiveness, efficiency and compliance.
-
Coaches and mentors phlebotomists and ancillary staff within the department to increase employee engagement, safety, quality, and production. Follows up on training of new hires, assigns resources within the department, documents and records training and provides performance updates. Actively oversees cross training and rotation of tasks to increase skill level of employees. Develops employees to work independently and as leaders within the self-directed teams. Provides input on and participates in employee performance evaluation process. Assists in screening and interviewing, participates in selection of new employees.
-
Responsible for daily operational oversight of the department and basic personnel management. Develops, maintains and manages daily schedules of assigned staff to ensure smooth work flow in the department. Approves, records, and tracks attendance including non-impact - Paid Time Off (PTO) through the company software systems. Ensures record completion in accordance with licensing or governing agencies.
-
Participates in financial monitoring and improvement. Tracks supply usage, establishes par ordering levels, and oversees ordering. Supports waste reduction. Monitors and supports premium labor reduction efforts with minimum necessary overtime and requests for on call employees. Supports efforts to flex staffing levels dependent on workload. Assists management in controlling expenses throughout the year.
-
Communicates professionally and effectively with internal and external customers. Models excellence in customer service. Attends meetings and remains current with internal/external communications, i.e. email, newsletters, etc. Participates or provide input as an active member of a system or department team or committee. Exhibits and promotes behavior consistent with the Mission, Vision, Values and Ethical Behaviors of LSA/SQL and customer focused care always putting the patient first.
SUPERVISORY RESPONSIBILITIES
DIRECTLY REPORTING
None
MATRIX OR INDIRECT REPORTING
None
TYPE OF SUPERVISORY RESPONSIBILITIES
N/A
SCOPE AND COMPLEXITY
On-site responsibility includes involvement in intradepartmental and interdepartmental communications and activities. Internal customer – all employees. External customers – Patients, nurses, physicians, office personnel and vendors.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
Able to stand, walk, bend, squat, reach, and stretch frequently. Possess physical agility and adequate reaction time to respond quickly and appropriately to unexpected patient care needs. Needs adequate hearing and visual acuity, including adequate color vision. Requires fine motor skills, adequate eye-hand coordination, and ability to grasp and handle objects. Able to use proper body mechanics to assist patients in ambulating, transferring in and out of bed, chair or wheelchair. May be required to lift up to 75 pounds. Must use standard precautions due to threat of exposure to blood and bodily fluids. Ability to communicate effectively. Advanced computer skills required on all systems used.
MINIMUM QUALIFICATIONS
Education consistent with a high school diploma or equivalent.
Must possess a strong knowledge and understanding of the clinical laboratory in the areas of test management/phlebotomy, as normally demonstrated through two (2) years’ of experience within the clinical laboratory in phlebotomy/test management area.
Ability to perform complex problem solving and leadership skills required.
Communicates effectively in oral and written formats and delivery of information.
Advanced computer skills.
Excellent Customer Service skills.
Working knowledge of regulatory, accrediting, and compliance requirements.
Good leadership, communication, and interpersonal skills.
Placement in Mobile/Long Term Care department requires ADHS Fingerprinting Certification or the ability to obtain fingerprinting certification.
IOP placement requires execution of “Confidential Information and Restrictive Covenant Agreement”.
* May require a valid driver’s license and be eligible for coverage under the company auto insurance policy.
PREFERRED QUALIFICATIONS
Previous management experience or participation in management training programs.
Associates degree or equivalent experience.
* National phlebotomy certification.
DATE APPROVED 01/08/2012
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
Primary City/State:
Goodyear, Arizona
Department Name:
PSC-Palm Valley-JBD
Work Shift:
Day
Job Category:
Phlebotomy
Position Summary
Position is actively responsible for an assigned department, serving as initial resource and communication liaison between immediate staff, other departments and Patient Services management. Assists, resolves, and reports to and under the guidance of the area Supervisor. Performs all technical or administrative work at an advance level of competency and efficiency. Actively involved with patient and process quality improvement while remaining compliant with regulatory agencies.
CORE FUNCTIONS
-
Utilizes advanced knowledge and skills in collection and receipt of biological specimens into the department, their proper entry into the company’s computer system, the preparation of samples for analytical testing and/or the distribution of these specimens to the proper analytical area. This includes responsibility for pre and post aspects of analytical testing necessary to effectively meet the needs of all age criteria patients. Takes ownership of the department or area and responsible for presentation of area of focus to internal and external customers. Serves as a conduit for process and procedure changes: ensures understanding and adherence to policies/procedures; quantifies and communicates impact. Acts as a resource to employees and peers within the department.
-
Focuses on quality by working closely with Supervisors, Managers and Directors by setting goals for area of focus and communicating updates on performance improvement and challenges related to metrics. Investigates and documents research and findings related to technical or service issues and complaints; communicates root cause. Generates and analyzes reports to identify and correct quality concerns through training opportunities. Identifies area of improvement and escalates those issues to Supervisor as necessary. Holds employees, peers, and self accountable to team charters and goals. Monitors staff performance for effectiveness, efficiency and compliance.
-
Coaches and mentors phlebotomists and ancillary staff within the department to increase employee engagement, safety, quality, and production. Follows up on training of new hires, assigns resources within the department, documents and records training and provides performance updates. Actively oversees cross training and rotation of tasks to increase skill level of employees. Develops employees to work independently and as leaders within the self-directed teams. Provides input on and participates in employee performance evaluation process. Assists in screening and interviewing, participates in selection of new employees.
-
Responsible for daily operational oversight of the department and basic personnel management. Develops, maintains and manages daily schedules of assigned staff to ensure smooth work flow in the department. Approves, records, and tracks attendance including non-impact - Paid Time Off (PTO) through the company software systems. Ensures record completion in accordance with licensing or governing agencies.
-
Participates in financial monitoring and improvement. Tracks supply usage, establishes par ordering levels, and oversees ordering. Supports waste reduction. Monitors and supports premium labor reduction efforts with minimum necessary overtime and requests for on call employees. Supports efforts to flex staffing levels dependent on workload. Assists management in controlling expenses throughout the year.
-
Communicates professionally and effectively with internal and external customers. Models excellence in customer service. Attends meetings and remains current with internal/external communications, i.e. email, newsletters, etc. Participates or provide input as an active member of a system or department team or committee. Exhibits and promotes behavior consistent with the Mission, Vision, Values and Ethical Behaviors of LSA/SQL and customer focused care always putting the patient first.
SUPERVISORY RESPONSIBILITIES
DIRECTLY REPORTING
None
MATRIX OR INDIRECT REPORTING
None
TYPE OF SUPERVISORY RESPONSIBILITIES
N/A
SCOPE AND COMPLEXITY
On-site responsibility includes involvement in intradepartmental and interdepartmental communications and activities. Internal customer – all employees. External customers – Patients, nurses, physicians, office personnel and vendors.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
Able to stand, walk, bend, squat, reach, and stretch frequently. Possess physical agility and adequate reaction time to respond quickly and appropriately to unexpected patient care needs. Needs adequate hearing and visual acuity, including adequate color vision. Requires fine motor skills, adequate eye-hand coordination, and ability to grasp and handle objects. Able to use proper body mechanics to assist patients in ambulating, transferring in and out of bed, chair or wheelchair. May be required to lift up to 75 pounds. Must use standard precautions due to threat of exposure to blood and bodily fluids. Ability to communicate effectively. Advanced computer skills required on all systems used.
MINIMUM QUALIFICATIONS
Education consistent with a high school diploma or equivalent.
Must possess a strong knowledge and understanding of the clinical laboratory in the areas of test management/phlebotomy, as normally demonstrated through two (2) years’ of experience within the clinical laboratory in phlebotomy/test management area.
Ability to perform complex problem solving and leadership skills required.
Communicates effectively in oral and written formats and delivery of information.
Advanced computer skills.
Excellent Customer Service skills.
Working knowledge of regulatory, accrediting, and compliance requirements.
Good leadership, communication, and interpersonal skills.
Placement in Mobile/Long Term Care department requires ADHS Fingerprinting Certification or the ability to obtain fingerprinting certification.
IOP placement requires execution of “Confidential Information and Restrictive Covenant Agreement”.
* May require a valid driver’s license and be eligible for coverage under the company auto insurance policy.
PREFERRED QUALIFICATIONS
Previous management experience or participation in management training programs.
Associates degree or equivalent experience.
* National phlebotomy certification.
DATE APPROVED 01/08/2012
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
See all 1,548+ Green Card Service Team Lead Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Service Team Lead Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship in Service Team Lead
Document your supervisory credentials before applying
PERM requires the employer to define minimum qualifications for the role before recruitment begins. Gather records of team sizes managed, performance metrics, and any formal leadership training now so your background matches the certified job description without gaps.
Target employers enrolled in E-Verify
STEM OPT and future sponsorship pipelines flow more smoothly through E-Verify-enrolled companies. For Service Team Lead roles, mid-to-large operations employers in logistics, retail, and facilities management are the most consistent sponsors at the EB-3 skilled-worker level.
Check prevailing wage before negotiating your offer
DOL requires your offered wage to meet or exceed the prevailing wage for your job category and location. Use the OFLC Wage Search to confirm the wage level before you enter salary discussions so your offer can satisfy PERM requirements from day one.
Search green card sponsors using Migrate Mate
Filter by job title and location on Migrate Mate to find employers who have sponsored green cards for operations and service leadership roles. This saves the research time of manually cross-referencing PERM disclosure data with open positions.
Distinguish EB-2 from EB-3 eligibility for this role
If the Service Team Lead position requires a bachelor's degree plus progressive management experience, your employer may file under EB-2 rather than EB-3. Confirm which category the role qualifies for before PERM begins, since reclassifying mid-process restarts the timeline.
Confirm the employer files concurrently for I-485
Once USCIS approves your I-140 and a visa number is current, your employer can concurrently file your I-485 adjustment of status. Clarify this plan with the hiring team before signing an offer so there are no delays between I-140 approval and your green card application.
Green Card Service Team Lead: Frequently Asked Questions
Does a Service Team Lead role qualify for EB-2 or EB-3 green card sponsorship?
Most Service Team Lead positions qualify at the EB-3 skilled-worker level, which requires a job offer and an approved PERM labor certification. If the role specifically requires a bachelor's degree in a relevant discipline, EB-2 may apply. Your employer's immigration attorney determines the correct category when drafting the PERM job description.
How does green card sponsorship differ from H-1B sponsorship for this role?
Green card sponsorship through PERM and I-140 leads to permanent residency rather than a temporary work authorization period. EB-3 has no annual lottery, so there's no random selection risk. The tradeoff is timeline: PERM recruitment and DOL review can take six to twelve months before USCIS even receives the I-140 petition, whereas H-1B visa status can begin much sooner.
How can I find employers actively sponsoring green cards for Service Team Lead jobs?
Migrate Mate lets you search specifically for employers with green card sponsorship history in operations and service leadership roles. Because PERM filings are publicly disclosed through DOL, the platform surfaces employers who have sponsored comparable positions, helping you focus applications on companies already familiar with the process rather than educating a new employer from scratch.
What does the PERM recruitment process look like for a Service Team Lead position?
The employer must conduct DOL-mandated recruitment, including job postings, newspaper advertisements, and internal notices, before certifying that no qualified U.S. workers were available. For a Service Team Lead role, this process typically takes three to six months. DOL then reviews the application, and once certified, the employer files your I-140 petition with USCIS.
Can my employer sponsor me for a green card while I'm working for them on a different visa?
Yes. Employers frequently initiate PERM sponsorship for workers already on H-1B or other work-authorized status. Your current work authorization runs in parallel with the green card process. USCIS allows you to change status or adjust status once your priority date is current, so the two processes don't conflict as long as your existing authorization remains valid throughout.