Green Card Support Worker Jobs
Support Worker jobs with green card sponsorship are available through the EB-3 skilled worker category, which requires at least two years of experience. Employers initiate PERM labor certification with the Department of Labor before filing an I-140 petition with USCIS, putting you on a path to lawful permanent residence.
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Child Support Enforcement Officer 3 - Lead Worker
The Division of Child Support is hiring for multiple Support Enforcement Officer 3s to serve as lead workers in their Everett, Mt. Vernon, and Smokey Point offices. As a Support Enforcement Officer 3, you'll step in when families need stability and fairness by ensuring children get the financial and medical support they are owed. You'll research cases, understand the details, and take action that can change how people are supported. You will work on complex cases, solve problems, and make informed decisions using your expertise and judgment.
As a lead worker, you will also guide and mentor others on your team, helping them learn and grow. Some days are fast and busy. Some conversations are tough. But every day, your work has purpose. You are the person who brings clarity, structure, and accountability when it matters most.
Please note: These positions are currently approved to work a flexible/hybrid schedule based on business needs. The current expectation would be to work at least one day in-office per week and telework when a presence in-office is not required. As part of the application, you'll be asked which location you are interested in.
Some of what you will do:
- Interview parents, employers and others to gather and verify financial and case information.
- Explain child support laws, policies and processes in a way people can understand.
- Establish, modify and enforce child and medical support orders.
- Calculate support amounts and past-due balances using detailed financial information.
- Take enforcement actions such as wage withholding, liens or asset seizure when needed.
- Manage complex cases that may involve multiple states, tribes or countries.
- Resolve conflicts and help people work through disagreements about support and debt.
- Review legal and financial documents to make accurate and fair decisions.
- Train, coach and guide team members while checking the quality of their work.
- Act as a lead worker by assigning tasks, answering questions and supporting team success.
- Research and locate individuals and assets using a variety of tools and systems.
- Ensure all actions follow federal and state laws, timelines and audit requirements.
- Maintain accurate records while protecting confidential information.
Who should apply?
Two years of college level coursework*,
AND
Four years* of experience related to child support enforcement and/or debt collection, including two years of experience as a Support Enforcement Officer.
- Note: Equivalent education and/or experience may be substituted year for year.
Additional knowledge, skills and abilities we are looking for:
- Understanding of laws and regulations: Knowledge of State statutes and Federal regulations, court decisions, paternity proceedings, accounting and collection practices, legal rights, and remedies in support enforcement.
- Math skills: Calculates support amounts and debt balances quickly and accurately using detailed financial data.
- Team leadership: You’re confident mentoring others and helping them grow in their roles.
- Collection experience: You have experience with enforcement practices, interpreting financial records, and tracking payments.
- Time management: You juggle competing tasks and deadlines without letting the details slip.
- Investigative skills: You know how to gather information from various sources to make informed decisions.
- Adaptability: You stay steady and responsive in a fast-changing policy and workload environment.
- Technical skills: You are comfortable using case management systems like the Support Enforcement Management System.
- Independence: You work well on your own, make sound decisions, and stay focused on priorities.
- Conflict resolution skills: To calmly and respectfully de-escalate difficult or emotionally charged interactions.
- Strong communication skills: Able to clearly explain complex legal and financial information to individuals from diverse backgrounds.
Interested? Apply today!
Questions? Please contact the assigned DSHS recruiter by email Georgina.Pringle@dshs.wa.gov and quote job number 09182.
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
Relationship and Reporting Structure (Nepotism) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
Description
Child Support Enforcement Officer 3 - Lead Worker
The Division of Child Support is hiring for multiple Support Enforcement Officer 3s to serve as lead workers in their Everett, Mt. Vernon, and Smokey Point offices. As a Support Enforcement Officer 3, you'll step in when families need stability and fairness by ensuring children get the financial and medical support they are owed. You'll research cases, understand the details, and take action that can change how people are supported. You will work on complex cases, solve problems, and make informed decisions using your expertise and judgment.
As a lead worker, you will also guide and mentor others on your team, helping them learn and grow. Some days are fast and busy. Some conversations are tough. But every day, your work has purpose. You are the person who brings clarity, structure, and accountability when it matters most.
Please note: These positions are currently approved to work a flexible/hybrid schedule based on business needs. The current expectation would be to work at least one day in-office per week and telework when a presence in-office is not required. As part of the application, you'll be asked which location you are interested in.
Some of what you will do:
- Interview parents, employers and others to gather and verify financial and case information.
- Explain child support laws, policies and processes in a way people can understand.
- Establish, modify and enforce child and medical support orders.
- Calculate support amounts and past-due balances using detailed financial information.
- Take enforcement actions such as wage withholding, liens or asset seizure when needed.
- Manage complex cases that may involve multiple states, tribes or countries.
- Resolve conflicts and help people work through disagreements about support and debt.
- Review legal and financial documents to make accurate and fair decisions.
- Train, coach and guide team members while checking the quality of their work.
- Act as a lead worker by assigning tasks, answering questions and supporting team success.
- Research and locate individuals and assets using a variety of tools and systems.
- Ensure all actions follow federal and state laws, timelines and audit requirements.
- Maintain accurate records while protecting confidential information.
Who should apply?
Two years of college level coursework*,
AND
Four years* of experience related to child support enforcement and/or debt collection, including two years of experience as a Support Enforcement Officer.
- Note: Equivalent education and/or experience may be substituted year for year.
Additional knowledge, skills and abilities we are looking for:
- Understanding of laws and regulations: Knowledge of State statutes and Federal regulations, court decisions, paternity proceedings, accounting and collection practices, legal rights, and remedies in support enforcement.
- Math skills: Calculates support amounts and debt balances quickly and accurately using detailed financial data.
- Team leadership: You’re confident mentoring others and helping them grow in their roles.
- Collection experience: You have experience with enforcement practices, interpreting financial records, and tracking payments.
- Time management: You juggle competing tasks and deadlines without letting the details slip.
- Investigative skills: You know how to gather information from various sources to make informed decisions.
- Adaptability: You stay steady and responsive in a fast-changing policy and workload environment.
- Technical skills: You are comfortable using case management systems like the Support Enforcement Management System.
- Independence: You work well on your own, make sound decisions, and stay focused on priorities.
- Conflict resolution skills: To calmly and respectfully de-escalate difficult or emotionally charged interactions.
- Strong communication skills: Able to clearly explain complex legal and financial information to individuals from diverse backgrounds.
Interested? Apply today!
Questions? Please contact the assigned DSHS recruiter by email Georgina.Pringle@dshs.wa.gov and quote job number 09182.
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
Relationship and Reporting Structure (Nepotism) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
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Get Access To All JobsTips for Finding Green Card Sponsorship in Support Worker
Document your direct care experience carefully
PERM requires your employer to demonstrate you meet the minimum requirements stated in the job description. Gather employment verification letters that specify your exact duties, hours, and years of experience in personal care, supervision of daily living activities, or related support roles.
Look up prevailing wage before accepting offers
Your employer must pay at least the DOL-determined prevailing wage for a Support Worker role in your work location. Use the OFLC Wage Search to find the current wage level before you negotiate, so you can confirm any offer clears the PERM threshold for your county.
Find sponsors through Migrate Mate
Target employers with a documented history of green card filings for support and direct care roles. Migrate Mate lists U.S. employers with verified EB-2 and EB-3 sponsorship history, searchable by role and city, so you're not cold-applying to employers who have never sponsored.
Confirm EB-3 versus EB-2 eligibility with your employer
Most Support Worker roles qualify under EB-3 skilled worker, requiring two or more years of experience. If you hold a relevant bachelor's degree plus five years of progressive experience, ask your employer whether the position can support an EB-2 petition, which may offer a shorter priority-date backlog for your country.
Understand the PERM recruitment timeline before you resign
PERM requires your employer to run a formal recruitment test, including job ads and a supervised search, before filing with DOL. This process typically takes several months before the I-140 is even filed, so don't leave a current employer prematurely based on a verbal commitment alone.
Preserve your priority date if you change employers
Once your original I-140 is approved, your priority date can carry over to a new employer's petition. If your I-485 has been pending for 180 days or more, AC21 job portability may also apply, but only if the new role is in the same or a similar occupation as the sponsored position.
Green Card Support Worker: Frequently Asked Questions
Can Support Worker roles qualify for employment-based green card sponsorship?
Yes. Support Worker positions typically qualify under the EB-3 skilled worker category, which covers roles requiring at least two years of training or experience. Employers must complete PERM labor certification with the Department of Labor and then file an I-140 immigrant petition with USCIS before you can apply for lawful permanent residence.
How is the green card process different from H-1B sponsorship for Support Workers?
Green card sponsorship leads to lawful permanent residence rather than a temporary status. The process starts with PERM labor certification, a Department of Labor requirement that includes a prevailing wage determination and a formal recruitment test. There is no lottery, but per-country annual limits mean nationals from high-demand countries like India or China may face significant priority-date backlogs before their I-485 can be approved.
How do I find employers willing to sponsor a green card for a Support Worker role?
Start with employers who have already filed EB-2 or EB-3 petitions for care and support roles. Migrate Mate lists employers with verified green card sponsorship history by role and location, which removes the guesswork of identifying sponsors. Large residential care networks, home health agencies, and nonprofit disability service providers are among the employer types that have historically filed PERM applications for direct care positions.
What experience documentation do I need for a Support Worker PERM filing?
Your employer's PERM application must show that you meet the minimum requirements stated in the job description at the time of filing. Provide employment verification letters that detail your job title, specific duties relevant to personal care or supported living, hours worked per week, and total length of service. Gaps in documentation can delay or complicate the labor certification process.
What happens to my green card case if I change employers mid-process?
If your I-140 has been approved, your priority date can generally be transferred to a new employer's petition, protecting your place in the queue. If your I-485 adjustment of status application has been pending for 180 days or more, AC21 portability rules may allow you to change to a same or similar occupation without restarting the entire process from PERM.