Support Worker Jobs in USA with Visa Sponsorship
Support worker jobs in the U.S. can be sponsored through H-2B visa for seasonal roles or EB-3 for permanent positions, with many nonprofit and healthcare employers filing PERM labor certifications. Your degree field and direct-care experience both factor into which visa pathway fits your situation.
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Child Support Enforcement Officer 3 - Lead Worker
The Division of Child Support is hiring for multiple Support Enforcement Officer 3s to serve as lead workers in their Everett, Mt. Vernon, and Smokey Point offices. As a Support Enforcement Officer 3, you'll step in when families need stability and fairness by ensuring children get the financial and medical support they are owed. You'll research cases, understand the details, and take action that can change how people are supported. You will work on complex cases, solve problems, and make informed decisions using your expertise and judgment.
As a lead worker, you will also guide and mentor others on your team, helping them learn and grow. Some days are fast and busy. Some conversations are tough. But every day, your work has purpose. You are the person who brings clarity, structure, and accountability when it matters most.
Please note: These positions are currently approved to work a flexible/hybrid schedule based on business needs. The current expectation would be to work at least one day in-office per week and telework when a presence in-office is not required. As part of the application, you'll be asked which location you are interested in.
Some of what you will do:
- Interview parents, employers and others to gather and verify financial and case information.
- Explain child support laws, policies and processes in a way people can understand.
- Establish, modify and enforce child and medical support orders.
- Calculate support amounts and past-due balances using detailed financial information.
- Take enforcement actions such as wage withholding, liens or asset seizure when needed.
- Manage complex cases that may involve multiple states, tribes or countries.
- Resolve conflicts and help people work through disagreements about support and debt.
- Review legal and financial documents to make accurate and fair decisions.
- Train, coach and guide team members while checking the quality of their work.
- Act as a lead worker by assigning tasks, answering questions and supporting team success.
- Research and locate individuals and assets using a variety of tools and systems.
- Ensure all actions follow federal and state laws, timelines and audit requirements.
- Maintain accurate records while protecting confidential information.
Who should apply?
Two years of college level coursework*,
AND
Four years* of experience related to child support enforcement and/or debt collection, including two years of experience as a Support Enforcement Officer.
- Note: Equivalent education and/or experience may be substituted year for year.
Additional knowledge, skills and abilities we are looking for:
- Understanding of laws and regulations: Knowledge of State statutes and Federal regulations, court decisions, paternity proceedings, accounting and collection practices, legal rights, and remedies in support enforcement.
- Math skills: Calculates support amounts and debt balances quickly and accurately using detailed financial data.
- Team leadership: You’re confident mentoring others and helping them grow in their roles.
- Collection experience: You have experience with enforcement practices, interpreting financial records, and tracking payments.
- Time management: You juggle competing tasks and deadlines without letting the details slip.
- Investigative skills: You know how to gather information from various sources to make informed decisions.
- Adaptability: You stay steady and responsive in a fast-changing policy and workload environment.
- Technical skills: You are comfortable using case management systems like the Support Enforcement Management System.
- Independence: You work well on your own, make sound decisions, and stay focused on priorities.
- Conflict resolution skills: To calmly and respectfully de-escalate difficult or emotionally charged interactions.
- Strong communication skills: Able to clearly explain complex legal and financial information to individuals from diverse backgrounds.
Interested? Apply today!
Questions? Please contact the assigned DSHS recruiter by email Georgina.Pringle@dshs.wa.gov and quote job number 09182.
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
Relationship and Reporting Structure (Nepotism) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
Description
Child Support Enforcement Officer 3 - Lead Worker
The Division of Child Support is hiring for multiple Support Enforcement Officer 3s to serve as lead workers in their Everett, Mt. Vernon, and Smokey Point offices. As a Support Enforcement Officer 3, you'll step in when families need stability and fairness by ensuring children get the financial and medical support they are owed. You'll research cases, understand the details, and take action that can change how people are supported. You will work on complex cases, solve problems, and make informed decisions using your expertise and judgment.
As a lead worker, you will also guide and mentor others on your team, helping them learn and grow. Some days are fast and busy. Some conversations are tough. But every day, your work has purpose. You are the person who brings clarity, structure, and accountability when it matters most.
Please note: These positions are currently approved to work a flexible/hybrid schedule based on business needs. The current expectation would be to work at least one day in-office per week and telework when a presence in-office is not required. As part of the application, you'll be asked which location you are interested in.
Some of what you will do:
- Interview parents, employers and others to gather and verify financial and case information.
- Explain child support laws, policies and processes in a way people can understand.
- Establish, modify and enforce child and medical support orders.
- Calculate support amounts and past-due balances using detailed financial information.
- Take enforcement actions such as wage withholding, liens or asset seizure when needed.
- Manage complex cases that may involve multiple states, tribes or countries.
- Resolve conflicts and help people work through disagreements about support and debt.
- Review legal and financial documents to make accurate and fair decisions.
- Train, coach and guide team members while checking the quality of their work.
- Act as a lead worker by assigning tasks, answering questions and supporting team success.
- Research and locate individuals and assets using a variety of tools and systems.
- Ensure all actions follow federal and state laws, timelines and audit requirements.
- Maintain accurate records while protecting confidential information.
Who should apply?
Two years of college level coursework*,
AND
Four years* of experience related to child support enforcement and/or debt collection, including two years of experience as a Support Enforcement Officer.
- Note: Equivalent education and/or experience may be substituted year for year.
Additional knowledge, skills and abilities we are looking for:
- Understanding of laws and regulations: Knowledge of State statutes and Federal regulations, court decisions, paternity proceedings, accounting and collection practices, legal rights, and remedies in support enforcement.
- Math skills: Calculates support amounts and debt balances quickly and accurately using detailed financial data.
- Team leadership: You’re confident mentoring others and helping them grow in their roles.
- Collection experience: You have experience with enforcement practices, interpreting financial records, and tracking payments.
- Time management: You juggle competing tasks and deadlines without letting the details slip.
- Investigative skills: You know how to gather information from various sources to make informed decisions.
- Adaptability: You stay steady and responsive in a fast-changing policy and workload environment.
- Technical skills: You are comfortable using case management systems like the Support Enforcement Management System.
- Independence: You work well on your own, make sound decisions, and stay focused on priorities.
- Conflict resolution skills: To calmly and respectfully de-escalate difficult or emotionally charged interactions.
- Strong communication skills: Able to clearly explain complex legal and financial information to individuals from diverse backgrounds.
Interested? Apply today!
Questions? Please contact the assigned DSHS recruiter by email Georgina.Pringle@dshs.wa.gov and quote job number 09182.
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
Relationship and Reporting Structure (Nepotism) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
See all 44+ Support Worker Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Support Worker roles.
Get Access To All JobsTips for Finding Support Worker Jobs
Match your credentials to the visa pathway
H-2B covers temporary support roles but requires proof of seasonal need. EB-3 skilled worker tracks suit candidates with two or more years of direct-care experience, even without a four-year degree. Confirm which category your offer targets before accepting.
Look up prevailing wages before negotiating
Your employer's offer must meet the DOL-certified wage for your role and location. Use the OFLC Wage Search to find the prevailing wage tier before you negotiate, so you can confirm the offer satisfies the legal minimum from the start.
Find employers with verified sponsorship history
Use Migrate Mate to browse support worker employers with confirmed visa sponsorship history, filtered by location. This cuts out guesswork and surfaces employers who have already committed to sponsoring workers in direct-care and human services roles.
Target nonprofits and state-funded disability providers
Nonprofit group homes, developmental disability agencies, and state-contracted care providers regularly file PERM for support workers. These organizations often sponsor internationally because local hiring pipelines run thin, making them more receptive to candidates who need sponsorship.
Get your references in order before PERM starts
PERM labor certification requires the employer to document your qualifications in detail. Line up two or three supervisory references who can speak to your direct-care hours and any specialized skills, such as behavioral support or medication administration, before the filing begins.
Clarify your work authorization timeline with HR
EB-3 PERM cases can take 12 to 18 months from filing to approval before you even factor in priority date backlogs. Ask HR whether the employer will bridge your status with an H-2B extension or other interim authorization while the green card process runs.
Frequently Asked Questions
What visas can support workers use for U.S. sponsorship?
The two most common pathways are H-2B for temporary or seasonal support roles and EB-3 for permanent positions via PERM labor certification. H-2B requires the employer to demonstrate a temporary need and no available U.S. workers. EB-3 is more common for ongoing residential care or disability support jobs where the employer is committed to a long-term hire.
Do support workers need a degree to get sponsored?
Not always. EB-3 skilled worker classification requires at least two years of training or experience but no specific degree. H-2B has no education requirement at all. That said, some employers, especially those offering behavioral health or case management support roles, may require a certificate or associate degree in human services, which affects which visa category applies.
How do I find employers who sponsor support workers?
Migrate Mate lists employers with verified visa sponsorship history in direct-care and human services roles, so you can search by location and role type without cold-applying to companies that don't sponsor. Nonprofit disability providers, group home operators, and state-contracted agencies are the most active sponsors in this sector.
How long does EB-3 PERM sponsorship take for a support worker?
USCIS and DOL process PERM labor certifications in 12 to 18 months on average, though audits can extend that timeline. After PERM is certified, the employer files an I-140 petition with USCIS. If your country of birth faces a priority date backlog, the total wait from PERM filing to green card approval can run several years longer.
Can a support worker qualify for H-1B sponsorship?
In most cases, no. H-1B visa requires a specialty occupation tied to a bachelor's degree in a directly related field. Standard support worker roles, including personal care aides, residential support staff, and direct support professionals, do not meet that threshold. Roles with significant clinical or behavioral health responsibilities and a matching degree may qualify, but those are exceptions rather than the norm.
What is the prevailing wage requirement for sponsored Support Worker jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.