Entry Level Guest Experience Expert Jobs
New grad guest experience expert jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or internship in hospitality, retail, or customer service can matter more than a long resume. Most openings are on-site roles across Retail, Telecommunications, and Technology & Software, with employers like Target, T-Mobile, and Macy's hiring at this level now.
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Showing 5 of 12+ Entry Level Guest Experience Expert jobs
Title:
FMS Subject Matter ExpertAt KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results.
Trinzic is the future independent company to be created through the planned spin-off of KBR's Mission Technology Solutions business, expected in January 2027. Our people work at the frontier of what is possible, delivering solutions in challenging environments and advancing some of the world's highest-priority national security and space missions.
Backed by decades of mission success, deep expertise, and trusted partnerships, Trinzic will launch as a global organization with more than 18,000 employees supporting customers around the world. Join us at a defining moment and help shape the future of a company built to tackle complex challenges and make a meaningful impact.
Candidates who join KBR's Mission Technology Solutions business before the spin-off will transition to Trinzic when the separation is complete and will not need to reapply for employment.
Job Summary
The Foreign Military Sales (FMS) Subject Matter Expert (SME) supports security assistance programs by developing, coordinating, reviewing, and executing FMS cases throughout the case lifecycle. The role leads development of Basic cases, Amendments, and Modifications and coordinates equipment, software, technical assistance, training, logistics, and financial requirements with program stakeholders. The FMS Case Manager develops Letters of Offer and Acceptance (LOAs) and supporting case documentation in accordance with the Security Assistance Management Manual (SAMM) and applicable requirements. This position monitors milestones, financial considerations, and case implementation activities to support cost, schedule, performance, and compliance objectives. Success requires clear communication, disciplined organization, collaborative stakeholder coordination, sound analysis, and close attention to case documentation and program details.
Roles and Responsibilities
- Lead planning, coordination, development, and execution of Basic FMS cases, Amendments, and Modifications throughout the case lifecycle.
- Direct the Quality Review Board (QRB) for MDA’s multi-billion-dollar THAAD and Cross Domain Solution (CDS) FMS portfolio; rigorously evaluate every draft Basic LOA, Amendment, and Modification for policy compliance, pricing accuracy, legal sufficiency, and audit readiness prior to DSCA submission.
- Manage high-visibility LOA portfolios with individual case valuations ranging from hundreds of millions to multi-billions of dollars, directly enabling critical U.S. international defense partnerships and strategic deterrence objectives.
- Coordinate with technical specialists and program stakeholders to define country requirements for equipment, software, technical assistance, training, logistics, funding, and schedule.
- Organize and lead Case Initiation Meetings for Basic FMS cases to align stakeholders on requirements, timelines, responsibilities, and budget considerations.
- Prepare and coordinate Letters of Offer and Acceptance, Letters of Agreement, pricing and availability studies, and associated case-development documentation.
- Develop and consolidate required case documentation, including sole-source justifications, Missile Technology Control Regime documentation, and Congressional Notification packages, as applicable.
- Manage case-development milestones against assigned Anticipated Offer Date requirements and monitor cases through pre-implementation and implementation activities.
- Conduct quality reviews and financial analyses to verify case accuracy, completeness, policy compliance, fiscal stewardship, and audit readiness before submission for approval.
- Coordinate with higher headquarters, government organizations, contractors, and foreign liaison offices to resolve case-development and execution issues involving cost, schedule, logistics, or performance.
- Analyze program and logistics issues, monitor case status, and recommend corrective actions supporting effective case execution.
- Other duties as assigned in support of mission and business requirements.
Basic Qualifications
- Bachelor's Degree in business, logistics, program management, international affairs, acquisition, or a related discipline and 5 years of experience in lieu of degree, a High School diploma and 13 years of experience is required.
- Professional experience supporting Foreign Military Sales, security assistance, security cooperation, acquisition, logistics, or related defense programs.
- Expert Level knowledge of DSAMS
- Experience developing, reviewing, coordinating, or executing FMS case documentation, including LOAs, Amendments, Modifications, or pricing and availability information.
- Working knowledge of the Security Assistance Management Manual and FMS case-development requirements.
- Experience performing program, financial, logistics, schedule, or case-management analysis using Microsoft Office applications.
Preferred Qualifications
- Experience supporting FMS programs through case development, implementation, execution, and closure activities.
- Experience with Defense Security Assistance Management System (DSAMS) or comparable FMS case-management systems.
- Experience preparing sole-source, Missile Technology Control Regime, Congressional Notification, or related security-assistance documentation.
- Knowledge of acquisition, Integrated Logistics Support, weapon-system fielding, lifecycle logistics, and sustainment requirements.
- Experience performing financial analysis, budget planning, resource management, or audit-readiness activities for FMS programs.
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Title:
FMS Subject Matter ExpertAt KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results.
Trinzic is the future independent company to be created through the planned spin-off of KBR's Mission Technology Solutions business, expected in January 2027. Our people work at the frontier of what is possible, delivering solutions in challenging environments and advancing some of the world's highest-priority national security and space missions.
Backed by decades of mission success, deep expertise, and trusted partnerships, Trinzic will launch as a global organization with more than 18,000 employees supporting customers around the world. Join us at a defining moment and help shape the future of a company built to tackle complex challenges and make a meaningful impact.
Candidates who join KBR's Mission Technology Solutions business before the spin-off will transition to Trinzic when the separation is complete and will not need to reapply for employment.
Job Summary
The Foreign Military Sales (FMS) Subject Matter Expert (SME) supports security assistance programs by developing, coordinating, reviewing, and executing FMS cases throughout the case lifecycle. The role leads development of Basic cases, Amendments, and Modifications and coordinates equipment, software, technical assistance, training, logistics, and financial requirements with program stakeholders. The FMS Case Manager develops Letters of Offer and Acceptance (LOAs) and supporting case documentation in accordance with the Security Assistance Management Manual (SAMM) and applicable requirements. This position monitors milestones, financial considerations, and case implementation activities to support cost, schedule, performance, and compliance objectives. Success requires clear communication, disciplined organization, collaborative stakeholder coordination, sound analysis, and close attention to case documentation and program details.
Roles and Responsibilities
- Lead planning, coordination, development, and execution of Basic FMS cases, Amendments, and Modifications throughout the case lifecycle.
- Direct the Quality Review Board (QRB) for MDA’s multi-billion-dollar THAAD and Cross Domain Solution (CDS) FMS portfolio; rigorously evaluate every draft Basic LOA, Amendment, and Modification for policy compliance, pricing accuracy, legal sufficiency, and audit readiness prior to DSCA submission.
- Manage high-visibility LOA portfolios with individual case valuations ranging from hundreds of millions to multi-billions of dollars, directly enabling critical U.S. international defense partnerships and strategic deterrence objectives.
- Coordinate with technical specialists and program stakeholders to define country requirements for equipment, software, technical assistance, training, logistics, funding, and schedule.
- Organize and lead Case Initiation Meetings for Basic FMS cases to align stakeholders on requirements, timelines, responsibilities, and budget considerations.
- Prepare and coordinate Letters of Offer and Acceptance, Letters of Agreement, pricing and availability studies, and associated case-development documentation.
- Develop and consolidate required case documentation, including sole-source justifications, Missile Technology Control Regime documentation, and Congressional Notification packages, as applicable.
- Manage case-development milestones against assigned Anticipated Offer Date requirements and monitor cases through pre-implementation and implementation activities.
- Conduct quality reviews and financial analyses to verify case accuracy, completeness, policy compliance, fiscal stewardship, and audit readiness before submission for approval.
- Coordinate with higher headquarters, government organizations, contractors, and foreign liaison offices to resolve case-development and execution issues involving cost, schedule, logistics, or performance.
- Analyze program and logistics issues, monitor case status, and recommend corrective actions supporting effective case execution.
- Other duties as assigned in support of mission and business requirements.
Basic Qualifications
- Bachelor's Degree in business, logistics, program management, international affairs, acquisition, or a related discipline and 5 years of experience in lieu of degree, a High School diploma and 13 years of experience is required.
- Professional experience supporting Foreign Military Sales, security assistance, security cooperation, acquisition, logistics, or related defense programs.
- Expert Level knowledge of DSAMS
- Experience developing, reviewing, coordinating, or executing FMS case documentation, including LOAs, Amendments, Modifications, or pricing and availability information.
- Working knowledge of the Security Assistance Management Manual and FMS case-development requirements.
- Experience performing program, financial, logistics, schedule, or case-management analysis using Microsoft Office applications.
Preferred Qualifications
- Experience supporting FMS programs through case development, implementation, execution, and closure activities.
- Experience with Defense Security Assistance Management System (DSAMS) or comparable FMS case-management systems.
- Experience preparing sole-source, Missile Technology Control Regime, Congressional Notification, or related security-assistance documentation.
- Knowledge of acquisition, Integrated Logistics Support, weapon-system fielding, lifecycle logistics, and sustainment requirements.
- Experience performing financial analysis, budget planning, resource management, or audit-readiness activities for FMS programs.
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
See All 12 Entry Level Guest Experience Expert Jobs
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Entry Level Guest Experience Expert Jobs: Frequently Asked Questions
How do I get an entry level guest experience expert job?
Start by highlighting any hands-on experience you have with customers, whether from a campus job, volunteer work, or a hospitality internship. Employers at this level look for strong interpersonal skills, patience, and a genuine desire to help people. A short cover letter that shows you understand the company's service standards and can stay composed under pressure will give you a real edge over candidates with similar backgrounds.
Which companies hire entry level guest experience experts?
Companies hiring entry level guest experience experts right now include Target, T-Mobile, and Macy's, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from hotels, resorts, entertainment venues, and retail brands that onboard candidates with limited experience and invest in on-the-job training.
Are there remote entry level guest experience expert jobs?
Yes, though most postings at this level are on-site given the face-to-face nature of the work. About 0% of entry level guest experience expert openings are remote or hybrid as of November 2026, and those tend to be in contact center, chat support, or digital concierge roles where the guest interaction happens over phone or messaging platforms.
Are these new grad guest experience expert jobs?
Yes, many of the listings here are new grad and junior roles that explicitly welcome recent graduates and candidates with little or no prior experience. A new grad-friendly posting typically asks for zero to two years of experience, accepts internships or volunteer work in lieu of full-time history, and may mention on-the-job training. If a posting mentions a portfolio or scenario-based interview, that is also a strong signal it is open to newer candidates.
Which industries hire the most entry level guest experience experts?
Entry Level guest experience expert roles concentrate in Retail, Telecommunications, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because their business model depends on high volumes of direct customer interaction, making them willing to train motivated candidates who bring the right attitude rather than an extensive resume.