Guest Service Supervisor Jobs in Massachusetts
Guest Service Supervisor jobs in Massachusetts are open across Boston, North Andover, and East Wareham and other Massachusetts metros, with employers like KFC, Sodexo, and Aramark hiring at every experience level. Find a role that fits below and apply directly.
Find Guest Service Supervisor JobsOverview
Showing 5 of 20+ Guest Service Supervisor jobs
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.
The Role
Assists with the activities and supervision of Guest Services and Guest Experience. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
Rate: $33.95 per hour
What to Expect from Your Work Experience
- FREE Medical and Dental insurance for eligible employees.
- Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.
- Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program.
- Complimentary meals at our employee cafeteria.
- 401k participation with company matching program.
- Complimentary Life insurance.
- Vacation & Paid Sick Time Off.
- And much more!
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.
The Role
Assists with the activities and supervision of Guest Services and Guest Experience. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
Rate: $33.95 per hour
What to Expect from Your Work Experience
- FREE Medical and Dental insurance for eligible employees.
- Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.
- Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program.
- Complimentary meals at our employee cafeteria.
- 401k participation with company matching program.
- Complimentary Life insurance.
- Vacation & Paid Sick Time Off.
- And much more!
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.
See All 20 Guest Service Supervisor Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Guest Service Supervisor JobsGuest Service Supervisor Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Guest Service Supervisor Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
- KFC7
- Sodexo6
- Aramark3
- Best Western1
- Four Seasons1
Top Industries Hiring
- Food & Beverage16
- Hospitality & Tourism4
- Retail1
- Sports & Recreation1
What Massachusetts Employers Look For
The qualifications that appear most often in guest service supervisor jobs across Massachusetts.
- 2-4 years of customer service or hospitality experience in a supervisory capacity
- Demonstrated ability to lead, coach, and schedule a team of service staff
- Proficiency with property management or customer service software platforms
- Strong conflict resolution and guest complaint handling skills
- High school diploma or equivalent required, associate or bachelor's degree preferred
- Availability to work evenings, weekends, and holidays as part of rotating shifts
Guest Service Supervisor Jobs in Massachusetts: Frequently Asked Questions
How many guest service supervisor jobs are there in Massachusetts?
There are 20+ guest service supervisor openings in Massachusetts on Migrate Mate as of June 2026, with the most roles in Boston, North Andover, and East Wareham. New positions post regularly as employers across Massachusetts hire.
Which Massachusetts cities have the most guest service supervisor jobs?
Boston, North Andover, and East Wareham have the most guest service supervisor openings in Massachusetts right now, with additional roles spread across smaller metros statewide.
Which companies hire guest service supervisors in Massachusetts?
Employers hiring guest service supervisors in Massachusetts include KFC, Sodexo, and Aramark, based on current listings on Migrate Mate as of June 2026.
Are there remote guest service supervisor jobs in Massachusetts?
Yes. About 0% of guest service supervisor openings tied to Massachusetts are remote or hybrid as of June 2026. The rest are on-site roles based in Massachusetts metros.
How do I apply for guest service supervisor jobs in Massachusetts?
You can apply to guest service supervisor jobs in Massachusetts directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Massachusetts location, then apply to each one that fits.
See All 20 Guest Service Supervisor Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Guest Service Supervisor Jobs