Guest Service Supervisor Jobs in Tennessee
Guest Service Supervisor jobs in Tennessee are open across Nashville, Memphis, and Chattanooga and other Tennessee metros, with employers like Starbucks, KFC, and Anakeesta hiring at every experience level. Find a role that fits below and apply directly.
Find Guest Service Supervisor JobsOverview
Showing 5 of 131+ Guest Service Supervisor jobs
Why Wendy's
Supervises operational activities as directed by General Manager during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.”
Supervision
- Supervises open and close activities during non-service hours.
- Provides "work direction" to crew members.
- Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate.
Q.S.C. Standards
- Monitors product quality and takes corrective action where necessary.
- Follows store cleaning plan.
- Monitors positional and service line organization.
- Monitors service times and determines efficiency.
- Exhibits positive customer service attitude at all times.
Controls
- Follows flowcharts, prep projections and "build-to" charts.
- Monitors labor usage against sales readings and recommend corrective action to General Manager where necessary.
- Follows store plans as set by the unit manager.
- Controls food cost by minimizing waste.
Training and Performance Management
- Assists in training and cross-training of positional skills, as directed by the unit manager.
Policies and Procedures
- Follows all procedures in the Operational Procedures Manual.
- Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible.
- Adheres to cash control and banking policies, knows register procedures.
- Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury.
- Ensures dress policy is followed at all times.
- Follows all maintenance procedures and Preventative Maintenance Schedule duties.
Employee Relations
- Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities.
- Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required.
EMPLOYMENT STANDARDS:
Knowledge
- Thorough knowledge of Wendy's Operational Procedures and Standards.
Education
- High School graduate or equivalent educational certificate.
Experience
- At least 1 year of experience in the restaurant industry.
Age Requirement
- Must be at least 18 years of age.
Minimum Hours Requirement
- This position is expected to maintain an average of 32 hours or more per week over a calendar year.
What you can expect
This is a full-time position. Benefits include Medical insurance, and vacation following 2 years of consecutive employment.
What we expect from you
Supervision
- Supervises open and close activities during non-service hours.
- Provides "work direction" to crew members.
- Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate.
Q.S.C. Standards
- Monitors product quality and takes corrective action where necessary.
- Follows store cleaning plan.
- Monitors positional and service line organization.
- Monitors service times and determines efficiency.
- Exhibits positive customer service attitude at all times.
Controls
- Follows flowcharts, prep projections and "build-to" charts.
- Monitors labor usage against sales readings and recommend corrective action to General Manager where necessary.
- Follows store plans as set by the unit manager.
- Controls food cost by minimizing waste.
Training and Performance Management
- Assists in training and cross-training of positional skills, as directed by the unit manager.
Policies and Procedures
- Follows all procedures in the Operational Procedures Manual.
- Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible.
- Adheres to cash control and banking policies, knows register procedures.
- Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury.
- Ensures dress policy is followed at all times.
- Follows all maintenance procedures and Preventative Maintenance Schedule duties.
Employee Relations
- Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities.
- Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required.
EMPLOYMENT STANDARDS:
Knowledge
- Thorough knowledge of Wendy's Operational Procedures and Standards.
Education
- High School graduate or equivalent educational certificate.
Experience
- At least 1 year of experience in the restaurant industry.
Age Requirement
- Must be at least 18 years of age.
Minimum Hours Requirement
- This position is expected to maintain an average of 32 hours or more per week over a calendar year.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
About This Location
815 GERMANTOWN PKWY
CORDOVA, TN 38018
Why Wendy's
Supervises operational activities as directed by General Manager during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.”
Supervision
- Supervises open and close activities during non-service hours.
- Provides "work direction" to crew members.
- Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate.
Q.S.C. Standards
- Monitors product quality and takes corrective action where necessary.
- Follows store cleaning plan.
- Monitors positional and service line organization.
- Monitors service times and determines efficiency.
- Exhibits positive customer service attitude at all times.
Controls
- Follows flowcharts, prep projections and "build-to" charts.
- Monitors labor usage against sales readings and recommend corrective action to General Manager where necessary.
- Follows store plans as set by the unit manager.
- Controls food cost by minimizing waste.
Training and Performance Management
- Assists in training and cross-training of positional skills, as directed by the unit manager.
Policies and Procedures
- Follows all procedures in the Operational Procedures Manual.
- Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible.
- Adheres to cash control and banking policies, knows register procedures.
- Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury.
- Ensures dress policy is followed at all times.
- Follows all maintenance procedures and Preventative Maintenance Schedule duties.
Employee Relations
- Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities.
- Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required.
EMPLOYMENT STANDARDS:
Knowledge
- Thorough knowledge of Wendy's Operational Procedures and Standards.
Education
- High School graduate or equivalent educational certificate.
Experience
- At least 1 year of experience in the restaurant industry.
Age Requirement
- Must be at least 18 years of age.
Minimum Hours Requirement
- This position is expected to maintain an average of 32 hours or more per week over a calendar year.
What you can expect
This is a full-time position. Benefits include Medical insurance, and vacation following 2 years of consecutive employment.
What we expect from you
Supervision
- Supervises open and close activities during non-service hours.
- Provides "work direction" to crew members.
- Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate.
Q.S.C. Standards
- Monitors product quality and takes corrective action where necessary.
- Follows store cleaning plan.
- Monitors positional and service line organization.
- Monitors service times and determines efficiency.
- Exhibits positive customer service attitude at all times.
Controls
- Follows flowcharts, prep projections and "build-to" charts.
- Monitors labor usage against sales readings and recommend corrective action to General Manager where necessary.
- Follows store plans as set by the unit manager.
- Controls food cost by minimizing waste.
Training and Performance Management
- Assists in training and cross-training of positional skills, as directed by the unit manager.
Policies and Procedures
- Follows all procedures in the Operational Procedures Manual.
- Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible.
- Adheres to cash control and banking policies, knows register procedures.
- Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury.
- Ensures dress policy is followed at all times.
- Follows all maintenance procedures and Preventative Maintenance Schedule duties.
Employee Relations
- Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities.
- Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required.
EMPLOYMENT STANDARDS:
Knowledge
- Thorough knowledge of Wendy's Operational Procedures and Standards.
Education
- High School graduate or equivalent educational certificate.
Experience
- At least 1 year of experience in the restaurant industry.
Age Requirement
- Must be at least 18 years of age.
Minimum Hours Requirement
- This position is expected to maintain an average of 32 hours or more per week over a calendar year.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
About This Location
815 GERMANTOWN PKWY
CORDOVA, TN 38018
See All 131+ Guest Service Supervisor Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Guest Service Supervisor JobsGuest Service Supervisor Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Guest Service Supervisor Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
- Starbucks120
- KFC2
- Anakeesta1
- Circle K1
- Four Seasons1
Top Industries Hiring
- Food & Beverage123
- Hospitality & Tourism3
- Retail1
- Sports & Recreation1
What Tennessee Employers Look For
The qualifications that appear most often in guest service supervisor jobs across Tennessee.
- 2-4 years of customer service or hospitality experience in a supervisory capacity
- Demonstrated ability to lead, coach, and schedule a team of service staff
- Proficiency with property management or customer service software platforms
- Strong conflict resolution and guest complaint handling skills
- High school diploma or equivalent required, associate or bachelor's degree preferred
- Availability to work evenings, weekends, and holidays as part of rotating shifts
Guest Service Supervisor Jobs in Tennessee: Frequently Asked Questions
How many guest service supervisor jobs are there in Tennessee?
There are 131+ guest service supervisor openings in Tennessee on Migrate Mate as of June 2026, with the most roles in Nashville, Memphis, and Chattanooga. New positions post regularly as employers across Tennessee hire.
Which Tennessee cities have the most guest service supervisor jobs?
Nashville, Memphis, and Chattanooga have the most guest service supervisor openings in Tennessee right now, with additional roles spread across smaller metros statewide.
Which companies hire guest service supervisors in Tennessee?
Employers hiring guest service supervisors in Tennessee include Starbucks, KFC, and Anakeesta, based on current listings on Migrate Mate as of June 2026.
Are there remote guest service supervisor jobs in Tennessee?
Yes. About 0% of guest service supervisor openings tied to Tennessee are remote or hybrid as of June 2026. The rest are on-site roles based in Tennessee metros.
How do I apply for guest service supervisor jobs in Tennessee?
You can apply to guest service supervisor jobs in Tennessee directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Tennessee location, then apply to each one that fits.
See All 131+ Guest Service Supervisor Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Guest Service Supervisor Jobs