Guest Services Coordinator Jobs
Guest Services Coordinator jobs are open from entry-level to senior across hospitality, healthcare, real estate, and entertainment, with specializations in front-desk operations, event coordination, and member or patient services. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 431+ Guest Services Coordinator jobs
What We Offer:
Radiology transportation exists to provide appropriate transportation enabling our patients to receive diagnostic and/or therapeutic treatment. Transports patients in a safe, effective and efficient manner to and from the Radiology Department, Laboratory, Emergency Department, and other nursing units. Monitors outpatient waiting times and facilitates communication between the patient and department as to the status of their situation. Provides good customer relations skills with patients, patients’ families or visitors, floor personnel and Ancillary services personnel by handling difficult situations in the required manner.
What We're Looking For:
- Education: High School Diploma or GED, required.
- Experience: 1 year of Clinical experience, preferred.
- Additional skills required: Ability to successfully complete generic and department-specific skills validation and competency testing.
What You'll Do:
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Patient Care: Transportation: Transports patients in a safe, effective and efficient manner to and from the Radiology Department, Laboratory, Emergency Department, and other nursing units.
-
Is aware of the patient’s condition and alerts nursing and other staff of changes as necessary.
-
Transports patients from Critical Care Units with attachments needed to support patients.
-
Able to read gauges on O2 tanks and able to tell whether there is a problem with tanks.
-
Responsible to hook up O2 with correct flow maintained.
-
Able to change gauges on E Cylinders.
-
Responsible to have available filled O2 tanks as needed.
-
Alert to isolation situations and able to follow isolation policies.
-
Responsible for reporting special handling of patients and to give the information to the appropriate sections and escort desk.
-
Transports patients alone without the aid of nurse/technologist necessitating training in Heartsavers.
-
Knows the procedure for each hospital area as to where transport handoff communication tool, chart and patient needs to go.
-
Knows how to use all transport equipment correctly. Knows how to use all features of the equipment. Knows when there is a problem with equipment and reports it so the problem can be repaired.
-
Able to follow patient restraint policy.
-
Responsible for transporting patients medical equipment (IVACs, medicine pumps, chest tubes, etc.) in a safe and responsible manner. Able to tell when there is a problem with the IVAC and reports it to the appropriate person.
-
Identifies, reports and assists to resolve transportation issues.
-
May assist in interviewing and selection process of new employees.
-
Equipment Tech monitors O2 and transportation equipment to ensure proper function. Locates equipment, gets equipment repaired and cleans equipment.
-
Must follow policies for transporting patients from certain units (example, telemetry areas).
-
Returns all equipment to appropriate area after transport trip is completed. Cleans equipment, locates equipment, reports equipment needing repair.
-
Patient Care: Will monitor outpatient waiting room for patients that have been waiting more than 15 minutes and facilitate communication between the patient and department as to the status of their situation.
-
Act as a resource person for nursing, radiology staff, and lab, and controls the flow of transportation trips for any area within the facility.
-
Responsible for good customer relations skills with patients, patients’ families or visitors, floor personnel and Ancillary services personnel by handling difficult situations in the required manner.
-
Will use service recovery as appropriate when we do not meet patient expectations.
-
Responsible to be observant of patients’ ability to be transported and be able to have procedure as ordered (i.e. chair or stretcher) (example: all patients who come by wheelchair have to be able to stand and get on x-ray table).
-
Assists with outpatient EKG’s if a member of the Cardiopulmonary Department is not available to perform in order to prevent delays in patient treatment.
-
Does not discuss personal business in front of a patient.
-
Is attentive and polite to the patient. Is professional, pleasant and receptive to patients and other customers.
-
Will act as a role model for customer service within the facility.
-
Patient Care: Education: Meet mandatory Heartsavers requirement.
-
Attends mandatory classes as necessary.
-
Participates in total orientation for escorts (Preceptors).
-
Assists with in-service classes for peers (Preceptors).
-
Assists with training of new employees (Preceptors).
-
Transports patients in a safe, effective and efficient manner to and from any department in the hospital.
-
Clerical: Produce/record data – records data such as times of calls for transports and times patients are delivered to the appropriate areas.
-
Effective verbal and written communication with escorts, technologists and nursing regarding patient status.
-
Documents patient status changes in transportation, mode of travel or equipment needed, type of isolation or special considerations on transport card.
-
Responsible to ensure that hand-off communication occurs with each transportation.
What We Offer:
Radiology transportation exists to provide appropriate transportation enabling our patients to receive diagnostic and/or therapeutic treatment. Transports patients in a safe, effective and efficient manner to and from the Radiology Department, Laboratory, Emergency Department, and other nursing units. Monitors outpatient waiting times and facilitates communication between the patient and department as to the status of their situation. Provides good customer relations skills with patients, patients’ families or visitors, floor personnel and Ancillary services personnel by handling difficult situations in the required manner.
What We're Looking For:
- Education: High School Diploma or GED, required.
- Experience: 1 year of Clinical experience, preferred.
- Additional skills required: Ability to successfully complete generic and department-specific skills validation and competency testing.
What You'll Do:
-
Patient Care: Transportation: Transports patients in a safe, effective and efficient manner to and from the Radiology Department, Laboratory, Emergency Department, and other nursing units.
-
Is aware of the patient’s condition and alerts nursing and other staff of changes as necessary.
-
Transports patients from Critical Care Units with attachments needed to support patients.
-
Able to read gauges on O2 tanks and able to tell whether there is a problem with tanks.
-
Responsible to hook up O2 with correct flow maintained.
-
Able to change gauges on E Cylinders.
-
Responsible to have available filled O2 tanks as needed.
-
Alert to isolation situations and able to follow isolation policies.
-
Responsible for reporting special handling of patients and to give the information to the appropriate sections and escort desk.
-
Transports patients alone without the aid of nurse/technologist necessitating training in Heartsavers.
-
Knows the procedure for each hospital area as to where transport handoff communication tool, chart and patient needs to go.
-
Knows how to use all transport equipment correctly. Knows how to use all features of the equipment. Knows when there is a problem with equipment and reports it so the problem can be repaired.
-
Able to follow patient restraint policy.
-
Responsible for transporting patients medical equipment (IVACs, medicine pumps, chest tubes, etc.) in a safe and responsible manner. Able to tell when there is a problem with the IVAC and reports it to the appropriate person.
-
Identifies, reports and assists to resolve transportation issues.
-
May assist in interviewing and selection process of new employees.
-
Equipment Tech monitors O2 and transportation equipment to ensure proper function. Locates equipment, gets equipment repaired and cleans equipment.
-
Must follow policies for transporting patients from certain units (example, telemetry areas).
-
Returns all equipment to appropriate area after transport trip is completed. Cleans equipment, locates equipment, reports equipment needing repair.
-
Patient Care: Will monitor outpatient waiting room for patients that have been waiting more than 15 minutes and facilitate communication between the patient and department as to the status of their situation.
-
Act as a resource person for nursing, radiology staff, and lab, and controls the flow of transportation trips for any area within the facility.
-
Responsible for good customer relations skills with patients, patients’ families or visitors, floor personnel and Ancillary services personnel by handling difficult situations in the required manner.
-
Will use service recovery as appropriate when we do not meet patient expectations.
-
Responsible to be observant of patients’ ability to be transported and be able to have procedure as ordered (i.e. chair or stretcher) (example: all patients who come by wheelchair have to be able to stand and get on x-ray table).
-
Assists with outpatient EKG’s if a member of the Cardiopulmonary Department is not available to perform in order to prevent delays in patient treatment.
-
Does not discuss personal business in front of a patient.
-
Is attentive and polite to the patient. Is professional, pleasant and receptive to patients and other customers.
-
Will act as a role model for customer service within the facility.
-
Patient Care: Education: Meet mandatory Heartsavers requirement.
-
Attends mandatory classes as necessary.
-
Participates in total orientation for escorts (Preceptors).
-
Assists with in-service classes for peers (Preceptors).
-
Assists with training of new employees (Preceptors).
-
Transports patients in a safe, effective and efficient manner to and from any department in the hospital.
-
Clerical: Produce/record data – records data such as times of calls for transports and times patients are delivered to the appropriate areas.
-
Effective verbal and written communication with escorts, technologists and nursing regarding patient status.
-
Documents patient status changes in transportation, mode of travel or equipment needed, type of isolation or special considerations on transport card.
-
Responsible to ensure that hand-off communication occurs with each transportation.
See All 431+ Guest Services Coordinator Jobs
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Find JobsGuest Services Coordinator Job Market
Who's Hiring
- Pilot Flying J26
- Tommy Car Wash20
- Stonebridge Companies15
- Highgate14
- Stein's Garden & Home11
Top Industries Hiring
- Hospitality & Tourism
- Healthcare & Medical Services
- Technology & Software
What Employers Look For
The qualifications that appear most often in guest services coordinator jobs.
- One to three years of experience in a guest services, front desk, or customer-facing coordination role
- Proficiency with property management systems, reservation software, or CRM platforms
- Strong written and verbal communication skills for interacting with guests, clients, or patients
- Ability to multitask and prioritize in a fast-paced, high-volume environment
- High school diploma or associate degree, with a bachelor's preferred for senior or corporate roles
- Experience handling complaints, escalations, or service recovery situations professionally
Tips for Your Guest Services Coordinator Job Search
Tailor your resume to service metrics
Guest services coordinators are hired on outcomes, so list specific examples like reduced wait times, complaint resolution rates, or guest satisfaction scores. Generic hospitality language blends in with every other applicant and rarely moves you forward.
Highlight cross-functional coordination experience
Many guest services coordinator roles require you to liaison between departments, front desk, housekeeping, facilities, or clinical staff. Call out situations where you managed competing priorities across teams, not just direct guest interactions.
Apply early to roles that fit
Migrate Mate lists guest services coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by the right industry keywords
The same job title works very differently in a hotel, a medical office, and a luxury residential building. Search with industry-specific terms alongside the role title so you're applying to environments that match your actual background.
Prepare scenario answers around difficult guests
Interviewers for guest services roles almost always ask behavioral questions about de-escalation and service recovery. Prepare two or three concrete examples where you turned a difficult situation around, with clear actions you took and outcomes you achieved.
Negotiate your schedule as part of the offer
Guest services coordinators often work shifts, weekends, or on-call rotations. Before accepting, clarify the rotation structure, holiday expectations, and whether scheduling flexibility exists, these details affect day-to-day quality of work more than most other factors.
Guest Services Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most guest services coordinators?
The companies hiring the most guest services coordinators right now include Pilot Flying J, Tommy Car Wash, and Stonebridge Companies, with the largest share of openings in California, Florida, and Texas, based on current listings on Migrate Mate as of November 2026. Hospitality groups, healthcare systems, and property management companies consistently represent the largest share of postings.
How many guest services coordinator jobs are remote?
About 7% of guest services coordinator openings are fully remote or hybrid as of November 2026, which is relatively low compared to other coordinator roles given the in-person nature of most guest interactions. The sub-areas most likely to offer remote or hybrid arrangements include back-office coordination, scheduling, and corporate guest services roles at large organizations.
How do you become a guest services coordinator?
Start by building direct customer or guest-facing experience in a hotel, medical office, residential property, or similar setting. From there, develop familiarity with reservation or property management software used in your target industry. Most employers also want to see that you can handle complaints and coordinate across departments, so seek out roles or projects that give you that exposure before applying.
Can you get hired as a guest services coordinator with little or no experience?
Yes, entry-level guest services coordinator roles exist, particularly in hotels, fitness clubs, and healthcare clinics that prioritize attitude and communication over a long work history. Emphasize any customer-facing work you have done, even in retail or food service, and highlight soft skills like composure under pressure and problem-solving. Some employers also hire internally from front-desk or receptionist roles, so starting there can be a practical path in.
What does the guest services coordinator interview process look like?
Most guest services coordinator interviews involve an initial phone or video screen followed by one or two in-person rounds. Expect a mix of behavioral questions about handling difficult guests and situational prompts about managing competing priorities. Some employers in hospitality or healthcare add a brief role-play scenario to assess how you respond to a live service challenge. The full process typically wraps up within a few weeks of your first conversation.
Where can I find and apply to guest services coordinator jobs?
You can find and apply to guest services coordinator jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience and industry background, then apply directly to each listing that fits. The openings are updated regularly, so checking back frequently gives you access to newly posted positions before they fill.
See All 431+ Guest Services Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
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