H-1B Visa Assistant Service Manager Jobs
H-1B visa jobs for Assistant Service Managers exist at employers who structure the role around degree-level operational management duties. Sponsoring companies file a Labor Condition Application with DOL and an I-129 petition with USCIS, covering you for up to three years with extensions possible to six.
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Get Access To All JobsINTRODUCTION
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities will include performing floor monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed. Provide immediate coaching/feedback to associates who are not in compliance with expectations. Perform duties of customer service clerks, accounting office associates, cashiers, and baggers as appropriate.
ROLE AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY SKILLS
- Commitment to unparalleled customer service
- Excellent communication and interpersonal skills
- Willingness and desire to advance stores current position in the community through involvement in local activities
- Willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales
- Flexible enough to manage multiple tasks
- Work effectively under pressure and with distractions
- Demonstrate patience when interacting with the Customer Service associates and customers
EDUCATION AND/OR EXPERIENCE
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
PERSONAL SKILLS
- Commitment to unparalleled customer service
- Excellent communication and interpersonal skills
- Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales
LANGUAGE SKILLS
- Ability to read and comprehend simple instructions, short correspondence, and memos [in English]
- Ability to write simple correspondence [in English]
- Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English
COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of HT Internet software; E-mail; Inventory software; Spreadsheet software and Word Processing software.
MATHEMATICAL SKILLS
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING
Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and reach 6 to 48 inches, and occasionally lift and/or move up to 40 pounds and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and depth perception.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently exposed to wet and/or humid conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate.
COMPENSATION
Benefits
You will be eligible for Harris Teeter’s group benefit plans that pertain to your position upon the completion of applicable waiting periods. Your eligibility for these benefits is subject to the terms of the applicable plan and Harris Teeter policy.
INTRODUCTION
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities will include performing floor monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed. Provide immediate coaching/feedback to associates who are not in compliance with expectations. Perform duties of customer service clerks, accounting office associates, cashiers, and baggers as appropriate.
ROLE AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY SKILLS
- Commitment to unparalleled customer service
- Excellent communication and interpersonal skills
- Willingness and desire to advance stores current position in the community through involvement in local activities
- Willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales
- Flexible enough to manage multiple tasks
- Work effectively under pressure and with distractions
- Demonstrate patience when interacting with the Customer Service associates and customers
EDUCATION AND/OR EXPERIENCE
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
PERSONAL SKILLS
- Commitment to unparalleled customer service
- Excellent communication and interpersonal skills
- Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales
LANGUAGE SKILLS
- Ability to read and comprehend simple instructions, short correspondence, and memos [in English]
- Ability to write simple correspondence [in English]
- Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English
COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of HT Internet software; E-mail; Inventory software; Spreadsheet software and Word Processing software.
MATHEMATICAL SKILLS
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING
Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and reach 6 to 48 inches, and occasionally lift and/or move up to 40 pounds and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and depth perception.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently exposed to wet and/or humid conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate.
COMPENSATION
Benefits
You will be eligible for Harris Teeter’s group benefit plans that pertain to your position upon the completion of applicable waiting periods. Your eligibility for these benefits is subject to the terms of the applicable plan and Harris Teeter policy.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an Assistant Service Manager
Frame your degree for specialty occupation
USCIS evaluates whether your role requires at least a bachelor's degree in a directly related field. Highlight your business administration, operations management, or engineering degree in your resume and cover letter so employers can build a compliant specialty occupation case around your credentials.
Look up prevailing wages before negotiating
Your employer must certify your salary meets the DOL prevailing wage for your worksite location. Run your job title and metropolitan area through the OFLC Wage Search before salary discussions so you know the floor and can negotiate from an informed position.
Target employers with active LCA filing history
Search Migrate Mate to find Assistant Service Manager roles at employers who have already filed Labor Condition Applications for this occupation. Those companies have navigated the H-1B visa process before and are far less likely to drop sponsorship mid-hiring process.
Clarify worksite coverage before accepting an offer
If the role involves managing multiple service locations, confirm with the employer that a separate certified LCA will cover each worksite where you'll regularly work. A single LCA tied to headquarters won't satisfy DOL requirements for unlisted locations.
Use O*NET to document your role's degree requirement
Pull the O*NET occupation profile for your specific service management job code and share it with your employer's HR or legal team. It documents the education and analytical complexity of the role, strengthening the specialty occupation argument in the I-129 petition.
Account for cap timing when you're on OPT
If you're transitioning from F-1 OPT, the H-1B cap selection rules have changed recently, so confirm current timelines with USCIS rather than relying on past cycles. Build a buffer into your job search so an offer materializes with enough lead time to file before your OPT expires.
H-1B Visa Assistant Service Manager: Frequently Asked Questions
Does an Assistant Service Manager role qualify as an H-1B specialty occupation?
Not automatically. The role qualifies only when the employer structures it to genuinely require at least a bachelor's degree in a directly related field such as business administration, operations management, or engineering. Employers who sponsor H-1B holders for this title typically document degree-level duties like data-driven performance analysis, budget oversight, and cross-functional team leadership in the LCA and I-129 petition to satisfy USCIS requirements.
Which industries sponsor H-1B visas for Assistant Service Manager positions?
Automotive dealerships, enterprise technology firms, medical device companies, and large facilities management organizations are among the employers that have filed Labor Condition Applications for service management roles. These industries tend to frame the position around technical product knowledge or operational systems that justify a degree requirement. You can browse verified sponsoring employers by industry on Migrate Mate.
How does the prevailing wage requirement affect H-1B sponsorship for this role?
Your employer must certify through a DOL Labor Condition Application that your offered salary meets or exceeds the prevailing wage for the Assistant Service Manager occupation in your specific metro area. The prevailing wage varies significantly by location and wage level tier. Run the OFLC Wage Search for your worksite city before accepting an offer to verify the employer's figure is compliant.
What happens to my H-1B status if I move to a different service location?
Each primary worksite where you regularly work requires its own certified LCA listing that location's address and prevailing wage. If your employer reassigns you to a site not covered by your existing LCA, they must file a new LCA with DOL before you begin working there. Short-term placements under 60 days follow different rules, but your employer's immigration counsel should confirm coverage before any reassignment takes effect.
Can an Assistant Service Manager on H-1B pursue a green card while employed?
Yes. H-1B status allows dual intent, meaning you can pursue permanent residence without it jeopardizing your nonimmigrant visa. Employers typically sponsor through the EB-2 or EB-3 employment-based categories, which require a PERM labor certification filed with DOL before the I-140 immigrant petition. Starting the PERM process early matters because priority date backlogs vary significantly depending on your country of birth.