H-1B1 Singapore Visa Solution Manager Jobs
Solution Manager roles qualify for H-1B1 Singapore visa sponsorship when tied to a specialty occupation requiring at least a bachelor's degree in a directly related field. Singapore nationals skip the H-1B lottery entirely, face a 5,400-visa annual cap that historically goes unfilled, and apply directly at the U.S. consulate in Singapore.
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Team Overview
The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. We are looking for a highly analytical and operationally strong Last Mile Solutions Manager to support our rapidly growing e-commerce platform. This role focuses on building and optimizing last-mile delivery solutions for high-volume parcel shipments across multiple markets. The ideal candidate has strong experience in e-commerce logistics, works well in a fast-paced environment, and understands how to integrate carriers, delivery partners, and tech-driven routing to create a seamless consumer experience. This role requires a blend of operational expertise, vendor management, data analysis, and project execution to ensure fast, reliable, and cost-effective delivery for merchants, creators, and end customers.
Key Responsibilities
- Cross-Functional Collaboration & Network Planning
- Collaborate closely with Fulfillment Center, Middle Mile (MM), Sortation Center (SC), and Last Mile (LM) teams to align operational plans and ensure seamless end-to-end execution.
- Support carrier onboarding by defining routing entry criteria and integration requirements.
- Partner with Strategy, Business Analytics, and Operations teams on volume forecasting, network capacity planning, and delivery performance targets.
- Support product launches, and peak events by proactively planning delivery capacity.
- Coordinate with merchant operations, fulfillment centers, customer service, product, and engineering teams to continuously improve operational processes and customer experience.
-
Support Collect by TikTok (CBT) logistics initiatives and related operational projects to ensure successful implementation and execution.
-
Last-Mile Operations & Network Optimization
- Develop and manage scalable last-mile delivery solutions for a high-growth e-commerce platform.
- Optimize routing, zone coverage, and service models to achieve faster and more reliable delivery.
- Lead continuous improvement initiatives to reduce delivery lead time and cost per package.
-
Monitor daily delivery performance, capacity, and exceptions across carrier partners.
-
Performance Analytics & Continuous Improvement
- Build and analyze dashboards for on-time delivery, first-attempt delivery success, cost per order, and exception trends.
- Identify operational bottlenecks and recommend data-driven solutions.
-
Collaborate with product, data, and engineering teams to enhance routing logic, operational systems, and network optimization tools.
-
Other intuitive projects assigned
Qualifications
Minimum Qualifications
- Bachelor’s degree in Supply Chain, Logistics, Business, Data Analytics, or related field.
- 3+ years of experience in e-commerce logistics, parcel delivery, last-mile operations, or platform fulfillment.
- Strong understanding of parcel networks, delivery SLAs, and carrier performance management.
- Advanced Excel/Sheets skills; experience with data dashboards (Tableau, Power BI, Looker); Ability to manage multiple projects in a fast-paced, high-growth environment.
- Strong communication and negotiation skills with internal teams and external carriers.
Preferred Qualifications
- Experience in e-commerce platforms (TikTok Shop, Amazon, Shopify, Temu, Shein, etc.).
- Familiarity with OMS/TMS systems, routing tech, or delivery optimization tools.
- SQL or data analytics skills.
- Experience designing new logistics programs (same-day, next-day, regional carrier onboarding, etc.).
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Responsibilities
Team Overview
The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. We are looking for a highly analytical and operationally strong Last Mile Solutions Manager to support our rapidly growing e-commerce platform. This role focuses on building and optimizing last-mile delivery solutions for high-volume parcel shipments across multiple markets. The ideal candidate has strong experience in e-commerce logistics, works well in a fast-paced environment, and understands how to integrate carriers, delivery partners, and tech-driven routing to create a seamless consumer experience. This role requires a blend of operational expertise, vendor management, data analysis, and project execution to ensure fast, reliable, and cost-effective delivery for merchants, creators, and end customers.
Key Responsibilities
- Cross-Functional Collaboration & Network Planning
- Collaborate closely with Fulfillment Center, Middle Mile (MM), Sortation Center (SC), and Last Mile (LM) teams to align operational plans and ensure seamless end-to-end execution.
- Support carrier onboarding by defining routing entry criteria and integration requirements.
- Partner with Strategy, Business Analytics, and Operations teams on volume forecasting, network capacity planning, and delivery performance targets.
- Support product launches, and peak events by proactively planning delivery capacity.
- Coordinate with merchant operations, fulfillment centers, customer service, product, and engineering teams to continuously improve operational processes and customer experience.
-
Support Collect by TikTok (CBT) logistics initiatives and related operational projects to ensure successful implementation and execution.
-
Last-Mile Operations & Network Optimization
- Develop and manage scalable last-mile delivery solutions for a high-growth e-commerce platform.
- Optimize routing, zone coverage, and service models to achieve faster and more reliable delivery.
- Lead continuous improvement initiatives to reduce delivery lead time and cost per package.
-
Monitor daily delivery performance, capacity, and exceptions across carrier partners.
-
Performance Analytics & Continuous Improvement
- Build and analyze dashboards for on-time delivery, first-attempt delivery success, cost per order, and exception trends.
- Identify operational bottlenecks and recommend data-driven solutions.
-
Collaborate with product, data, and engineering teams to enhance routing logic, operational systems, and network optimization tools.
-
Other intuitive projects assigned
Qualifications
Minimum Qualifications
- Bachelor’s degree in Supply Chain, Logistics, Business, Data Analytics, or related field.
- 3+ years of experience in e-commerce logistics, parcel delivery, last-mile operations, or platform fulfillment.
- Strong understanding of parcel networks, delivery SLAs, and carrier performance management.
- Advanced Excel/Sheets skills; experience with data dashboards (Tableau, Power BI, Looker); Ability to manage multiple projects in a fast-paced, high-growth environment.
- Strong communication and negotiation skills with internal teams and external carriers.
Preferred Qualifications
- Experience in e-commerce platforms (TikTok Shop, Amazon, Shopify, Temu, Shein, etc.).
- Familiarity with OMS/TMS systems, routing tech, or delivery optimization tools.
- SQL or data analytics skills.
- Experience designing new logistics programs (same-day, next-day, regional carrier onboarding, etc.).
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
See all 133+ H-1B1 Singapore Visa Solution Manager Jobs
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Get Access To All JobsTips for Finding Visa Sponsorship as a Solution Manager
Align your degree to specialty occupation
Consular officers assess whether your degree field directly relates to Solution Manager work. A degree in information systems, computer science, or business technology strengthens your case more than a general management credential alone.
Pull prevailing wage data before negotiating
Use the OFLC Wage Search to find the DOL wage level for Solution Manager roles in your target metro. Your employer's LCA must certify pay at or above that threshold, so knowing the number before your offer letter protects you.
Search verified H-1B1 filers on Migrate Mate
Filter by employers with active H-1B1 Singapore LCA filings on Migrate Mate. This surfaces companies that have already navigated the filing process for Singaporean nationals, not just those open to sponsorship in theory.
Target employers familiar with consular filing
H-1B1 skips USCIS petition approval, but many U.S. HR teams default to H-1B workflows. Prioritize companies whose immigration counsel has handled H-1B1 Singapore cases before, since unfamiliarity often causes preventable delays.
Prepare your specialty occupation documentation early
Gather your degree certificates, job description, and any professional credentials before the offer stage. Consular officers can request evidence that Solution Manager duties require specialized knowledge, so having this ready shortens your preparation window.
Confirm your O*NET classification with your employer
Solution Manager maps to multiple O*NET occupation codes depending on whether the role is technical, client-facing, or product-oriented. Confirm which classification your employer intends to use before the LCA is filed, as misalignment can complicate consular review.
Frequently Asked Questions
Does a Solution Manager role qualify as a specialty occupation for H-1B1 Singapore?
Yes, provided the position requires at least a bachelor's degree in a directly related field such as information systems, computer science, or business technology. The consular officer evaluates the job description against your credentials. Generic management duties without a degree requirement in a specific field can complicate approval, so the employer's job description must be precise about educational prerequisites.
How does the H-1B1 Singapore visa differ from H-1B for Solution Manager roles?
H-1B1 Singapore is reserved exclusively for Singapore nationals under the U.S.-Singapore Free Trade Agreement. There is no lottery, the 5,400 annual cap has never been exhausted, and you apply at the U.S. Embassy in Singapore rather than through a USCIS petition. H-1B requires employer-filed petitions and is subject to an oversubscribed lottery. For Singaporean Solution Managers, H-1B1 is typically the faster and more predictable path.
How do I find Solution Manager jobs where the employer already understands H-1B1 Singapore sponsorship?
Migrate Mate filters job listings by employers with verified H-1B1 Singapore LCA filing history, so you can identify companies that have successfully sponsored Singaporean nationals before. This is more reliable than asking recruiters upfront, since many HR teams are unfamiliar with H-1B1 and may conflate it with the standard H-1B process.
Can I change employers after starting a Solution Manager role on H-1B1 Singapore?
Yes, but you cannot port to a new employer the way H-1B holders can under AC21 portability rules. Your new employer must file a fresh LCA with DOL and you must return to the U.S. Embassy in Singapore for a new visa stamp before starting work. Planning the transition carefully, including timing your departure and reentry, prevents gaps in authorized employment status.
What documents does a Singaporean Solution Manager typically need for the consular interview?
You'll need a certified LCA from DOL, a signed offer letter specifying salary and job duties, your degree certificates, and the DS-160 confirmation. If your Solution Manager role involves technical solutioning, bring documentation that ties your academic background to those duties. Consular officers may request an employer support letter explaining why the role requires your specific field of study.